2020 Chrysler Pacifica Plug-In Hybrid Forward collision avoidance Problems
- Complaints
- 3about this part
- Share
- 5%of 58 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 3 complaints about the forward collision avoidance of the 2020 Chrysler Pacifica Plug-In Hybrid, 5% of the 58 complaints for this model year. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Coming to a stop in traffic at an intersection, at around 10 mph, decelerating at around 0.1g, I did not get additional decel from the vehicle even with pushing the brake pedal to the floor. While coming to a stop I glanced in my rearview mirror and the vehicle in front of me abruptly came to a stop. During the reaction time delay from looking forward, recognizing the vehicle slowed and stepping on the brake harder, I received a FCW alert. …”
NHTSA complaint #11469722, filed 2022-06“The braking system does not respond in time - there is a delay which almost caused an accident once and did end up causing an accident in Dec of 2021. My daughter was in the car, and my husband was driving. His back was injured, and thank goodness my daughter was not hurt. I tried to contact Chrysler three times (2 times via filling their customer service form and once over the phone), and they said there is nothing they could do and finally gave this form to complete if I was concerned hence writing today. …”
NHTSA complaint #11451590, filed 2022-02“When driving car gives the warning that FCW is not working and other error messages on the screen. When you apply the break, it automatically started breaking having sudden stops which is dangerous to drive on roads. For some reason those check engine lights will go away after some time and everything seems to be normal. Towed to dealer and reported to Chrysler multiple times and they are not taking car of this ones as they cant replicate the issue.”
NHTSA complaint #11524806, filed 2023-06Related service bulletins
- 11018269May 2, 2025" Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System (ADAS)"
- 10223581Jun 5, 2020Notification Tone Change for Pedestrian Alert System This bulletin serves as awareness for a new sound notification for the Pedestrian Alert System. The customer may report an…
Forward collision avoidance: other model years
Other parts of the 2020 Chrysler Pacifica Plug-In Hybrid
25 complaintsEngine
22 complaintsTransmission and drivetrain
17 complaintsFuel system
10 complaintsOther or unknown
7 complaintsBrakes
6 complaintsSeats
4 complaintsVehicle speed control
4 complaintsHybrid propulsion system
3 complaintsSteering
2 complaintsSuspension
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaints
← All problems reported for the 2020 Chrysler Pacifica Plug-In Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology