2020 Chrysler Pacifica Plug-In Hybrid Seats Problems
- Complaints
- 4about this part
- Share
- 7%of 58 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 4 complaints about the seats of the 2020 Chrysler Pacifica Plug-In Hybrid, 7% of the 58 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“We have a broken 2nd row captain's chair on the passenger side. The seat broke with my child's car seat in it so we didn't notice until we took the carseat out and noticed the seat back was swinging freely forward and back and would not latch. In doing some research we found dozens of other people with similar age Pacificas with identical problems. …”
NHTSA complaint #11642639, filed 2025-02“Both 2nd row quad seats have failed. The lever for leaning the seat forward pulls a cable that has a large spring in a plastic housing that fails. It failed on both seats within the same day in a hot weather environment. After failure, the seats both slide and tilt without the ability to lock into position. This is a HUGE safety concern as it provides no restraint to the occupant. There are hundreds of accounts of this same issue on forums and reddit posts and highly documented the part that is failed. …”
NHTSA complaint #11605467, filed 2024-07Related service bulletins
- 11019763Jun 13, 20251st Row Armrest Not Holding Position, Being Broken, Being Too Low, Or Touching The Console.
- 11004838Jul 10, 20242 nd Row Seat Does Not Fold Using Easy Entry Handle.
- 10227969Apr 20, 2022Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended…
Seats: other model years
Other parts of the 2020 Chrysler Pacifica Plug-In Hybrid
25 complaintsEngine
22 complaintsTransmission and drivetrain
17 complaintsFuel system
10 complaintsOther or unknown
7 complaintsBrakes
6 complaintsVehicle speed control
4 complaintsForward collision avoidance
3 complaintsHybrid propulsion system
3 complaintsSteering
2 complaintsSuspension
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaints
← All problems reported for the 2020 Chrysler Pacifica Plug-In Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology