2018 Chrysler Pacifica Plug-In Hybrid Seats Problems
- Complaints
- 3about this part
- Share
- 1%of 224 total for the year
- Median mileage
- 81,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 3 complaints about the seats of the 2018 Chrysler Pacifica Plug-In Hybrid, 1% of the 224 complaints for this model year. Where a mileage was given, the median is 81,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The contact owns a 2018 Chrysler Pacifica Hybrid. The contact stated while driving at an undisclosed speed, the middle passenger’s side captain seat became inoperable. The contact stated the back rest failed to remain locked in place. The contact stated that seat fell forward, raised up and unlocked before sliding forward and collapsing. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact was informed by the dealer that a fix was not available for the failure. The manufacturer was made aware of the failure and a case was opened. …”
NHTSA complaint #11628835, filed 2024-12, 81,000 miles“Middle passenger side captain seat becomes unlocked. The back rest does not stay locked and when falling forward the seat lifts up and unlocks and slides forward. You just bounce around in the seat.”
NHTSA complaint #11609818, filed 2024-08“The back of the second row bucket bucket will no longer latch in place, and free floats forwards and backwards, the bottom latch of the seat is also not longer catching and holding the seat in one place and moves all the way forwards in backwards. This is the second time this has happen, with a car seat installed. This caused the car seat to be the at the incorrect angle for the age, height and weight of my child. The latch mechanism that holds the seat back in a fixed position, and the seat in a fixed location both failed. …”
NHTSA complaint #11612833, filed 2024-09Related service bulletins
- 11019763Jun 13, 20251st Row Armrest Not Holding Position, Being Broken, Being Too Low, Or Touching The Console.
- 11004838Jul 10, 20242 nd Row Seat Does Not Fold Using Easy Entry Handle.
Seats: other model years
Other parts of the 2018 Chrysler Pacifica Plug-In Hybrid
83 complaintsHybrid propulsion system
75 complaintsEngine
63 complaintsTransmission and drivetrain
40 complaintsOther or unknown
34 complaintsFuel system
19 complaintsVehicle speed control
13 complaintsBrakes
8 complaintsSteering
7 complaintsForward collision avoidance
6 complaintsSuspension
6 complaintsBody and structure
5 complaints
← All problems reported for the 2018 Chrysler Pacifica Plug-In Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology