Recall 24V688000: 2024 Mercedes-Benz E350 and 2 other models

Report received

Sep 13, 2024

Manufacturer

Mercedes-Benz USA, LLC

Potentially affected

2,025vehicles

Model years

2024

Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.

What NHTSA recorded

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 CLE 300 Convertible, CLE 300 Coupe, CLE 450 Convertible, CLE 450 Coupe, E 350, E 450 Station Wagon, E 450, and AMG CLE 53 Coupe vehicles. A software error in the MBUX multimedia system may deactivate certain vehicle systems, including the cross-traffic alert that applies the brakes automatically in certain driving situations.

Possible consequence

An automatic emergency braking system that does not function as intended can increase the risk of a crash.

Remedy

Dealers will update the MBUX multimedia system software and parking control unit settings, free of charge. Owner notification letters were mailed November 1, 2024. This is a phased recall, phase 1 owner letters will be mailed November 12, 2024, November 1, 2024, and January 14, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

Affected model years

Pages for each model year show complaints, parts, mileage and other recalls.

• 2024 Mercedes-Benz CLE 3005 complaints
• 2024 Mercedes-Benz E 4502 complaints
• 2024 Mercedes-Benz E3505 complaints