2023 Rivian R1S Suspension Problems
- Complaints
- 8about this part
- Share
- 11%of 76 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 8 complaints about the suspension of the 2023 Rivian R1S, 11% of the 76 complaints for this model year. 3 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I own a 2023 Rivian R1S, early production vehicle #531, with approximately 93,000 miles. While driving, I noticed the vehicle's suspension was not functioning normally. After parking, the front passenger side of the vehicle dropped significantly lower than the other side, leaving the vehicle visibly uneven. I also received suspension warnings indicating that the suspension system was too hot and needed to cool. I brought the vehicle to a Rivian Service Center. Rivian diagnosed a failed/leaking damper and a failed air compressor. …”
NHTSA complaint #11756055, filed 2026-08“Immediately after purchasing the vehicle, I got error codes thrown to service the suspension while driving to my house, specifically at 15-20mph over traffic calming bumps. This fault cleared immediately the first few times. On July 25 I submitted a service request as my family headed out on a two week, 900 mile trip. The service suspension fault had returned and disabled my ability to change modes/ride heights, blind spot sensors and cruise control, all of which I was counting on using during trip. …”
NHTSA complaint #11550710, filed 2023-10“Front driver wheel had a hub bolt back out rendering the vehicle unable to drive. The car made a loud grinding noise and was unsteady. I had to pull over and was unable to drive any further. It required replacement of the hub bolt and axel. This is a known problem for rivian's and has not been addressed or checked. I reported a grinding sound when I turn 2 months ago and was told that the soonest Rivian could service my car was 2 months away. This known problem and complaint should have flaggged an immediate intervention and this needs a recall.”
NHTSA complaint #11651488, filed 2025-03“Toe link failed on the driver rear side. My vehicle went out of control, veered over adjacent lanes, over the bike path, onto the side walk and back onto the road and side walk. I was left with a sore neck for several days, my apple watch kept trying to call 911 thinking I was in an accident. Anyone one the sidewalk or bike lane or adjacent vehicle lane would have been impacted. The problem has an outstanding recall with Rivian but my vehicle isn't part of the recall. Rivian is repairing the broken components. No warning lamps, messages, or other symptoms before the failure. …”
NHTSA complaint #11734725, filed 2026-04“While driving at city speeds, I heard a rubbing/grinding noise from the right rear of the vehicle and noticed that the suspension no longer felt normal. After stopping to inspect the vehicle, I found that the right rear wheel had shifted rearward within the wheel opening and was contacting the wheel liner. The condition appeared suddenly without prior warning messages or warning lights. I do not recall any curb strike, pothole impact, collision, off-road event, or other significant impact prior to the failure. The vehicle was towed to a manufacturer service center and inspected. …”
NHTSA complaint #11743356, filed 2026-06Related recalls
- 26V003000Jan 5, 2026Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1S and R1T vehicles that previously had service performed. The toe link may have been…Covers: Rivian R1S 2022–2025, R1T 2022–2025
Related service bulletins
- 11026105Nov 14, 2025Email requesting customers to have service performed on their vehicle.
- 11022482Aug 1, 2025Rivian is initiating a customer satisfaction campaign for some model year 2023-2024 R1T and R1S vehicles. On these vehicles, the wheel hub to knuckle joint may have been…
- 11016388Mar 22, 2025Bulk SMS - Service Campaign Awareness
- 11015128Feb 21, 2025We’re reaching out about your <<<R1T,R1S>>> (VIN: <<insert VIN here>>). We need to <<<replace the 12V battery>><<,>> << and>> swap the HVAC drain plug <<,>> << and>> <<inspect…
- 11015126Feb 21, 2025Rivian Internal Hi <customer name>, We’re reaching out about your Rivian. We identified a need to inspect your vehicle for a potential issue that could result in being unable to…
- 11015123Feb 21, 2025We’ve identified your R1T/R1S as needing a service appointment to inspect and potentially adjust the torque for fasteners on your vehicle’s wheel hubs. Failing to inspect this…
- 11008362Sep 20, 2024Rivian is initiating a customer satisfaction campaign for some model year 2023-2024 R1T and R1S vehicles. On these vehicles, the wheel hub to knuckle joint may have been…
- 11006035Jul 3, 2024Rivian is initiating a technical service bulletin for some 2022-2024 R1T and R1S vehicles. In some situations, the driver may notice a squeaking or chirping noise coming from the…
- 10249894Jan 24, 2024Rivian is initiating a Preliminary Information Notification (PIN) for MY2022/23 R1 vehicles. Under certain driving conditions, at low speeds (under 25 mph), when the vehicle is…
Suspension: other model years
Other parts of the 2023 Rivian R1S
29 complaintsOther or unknown
19 complaintsElectrical system
16 complaintsSeats
12 complaintsForward collision avoidance
7 complaintsSeat belts
7 complaintsBrakes
6 complaintsLane departure
5 complaintsSteering
5 complaintsWheels
5 complaintsFuel system
2 complaintsTransmission and drivetrain
2 complaints
← All problems reported for the 2023 Rivian R1S
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology