2016 Smart Fortwo Body and structure Problems
- Complaints
- 2about this part
- Share
- 10%of 21 total for the year
- Median mileage
- 51,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 2 complaints about the body and structure of the 2016 Smart Fortwo, 10% of the 21 complaints for this model year. Where a mileage was given, the median is 51,000 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My 2016 Smart car at only 51000 miles had transmission failure while driving down freeway almost resulting in crash. My car went from 65 miles a hour, then warning light said transmission failure and car was unable to excel rate or break, the emergency break was the only thing that saved me. Mercedes diagnosed a wig was able to fly up under car and get wrapped around axels, transmission, and break belts. The car was totaled from a wig. …”
NHTSA complaint #11256423, filed 2019-09, 51,000 miles“The roof detached on the highway. It was just replaced by Mercedes Benz in Manhattan and a couple of weeks later when it went on a highway, the roof flew up and I had to hold on to it for dear life while I was searching for a shoulder since they don’t have them everywhere on the East Coast. I didn’t want anyone behind me to be killed. I didn’t want myself to be killed either. It’s very hard to drive with wind and a roof coming against you. …”
NHTSA complaint #11432522, filed 2021-09Related service bulletins
- 11038217Sep 14, 2026Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise…
- 11036101Aug 6, 2026Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise…
- 11009122Oct 23, 2024Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump…
- 10135686May 10, 2016Outside door handle does not return to end position
Body and structure: other model years
Other parts of the 2016 Smart Fortwo
8 complaintsFuel system
7 complaintsElectrical system
5 complaintsBrakes
4 complaintsOther or unknown
3 complaintsSteering
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsEngine cooling
1 complaintsEquipment
1 complaintsForward collision avoidance
1 complaintsSuspension
1 complaintsTransmission and drivetrain
1 complaints
← All problems reported for the 2016 Smart Fortwo
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology