2016 Smart Fortwo Problems
- Complaints
- 21filed with NHTSA
- Median mileage
- 5,300miles, 13 complaints with mileage
- Recalls
- 1campaigns on record
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 107 MPGecombined, Electric RWD · 122 city / 93 hwy
Sources: NHTSA records for the 2016 Smart Fortwo (complaints, recalls, investigations), EPA fuel economy. Report an error
NHTSA recorded 21 consumer complaints for the 2016 Smart Fortwo. The part named most often is engine, with 8 complaints (38% of the total), followed by fuel system (7) and electrical system (5). 13 of the complaints include a mileage, and 77% of those were filed for vehicles with under 50,000 miles; the median is 5,300 miles. Of all complaints, 5 involved a crash, 2 a fire, 7 an injury, according to the filers. NHTSA lists 1 recall campaign and 60 technical service bulletins for this model year. Engine complaints overlap with 7 technical service bulletins filed under the same part. Fuel system complaints overlap with 3 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Engine8 38%
- Fuel system7 33%
- Electrical system5 24%
- Brakes4 19%
- Other or unknown3 14%
- Steering2 9.5%
- Body and structure2 9.5%
- Engine cooling1 4.8%
- Equipment1 4.8%
Also reported: Forward collision avoidance (1), Suspension (1), Transmission and drivetrain (1), Wheels (1).
Example complaints
Engine: “My 2016 Smart car at only 51000 miles had transmission failure while driving down freeway almost resulting in crash. My car went from 65 miles a hour, then warning light said transmission failure and car was unable to excel rate or break, the emergency break was the only thing that saved me. Mercedes diagnosed a wig was able to fly up under car and get wrapped around axels, transmission, and break belts. The car was totaled from a wig. …”
NHTSA complaint #11256423, filed 2019-09, 51,000 milesFuel system: “Tysinger replaced the fuel tank on 08/30/2018. The car has had problems with the fuel tank since I purchased the car. The car has been making a loud bang and then there is a strong smell of smoke afterwards. This has happened at least 45 times since I purchased the car, I thought the problem would go away, but it has not. The car stalls at red lights and during stop and go traffic, there is a strong smell of smoke after it stalls.”
NHTSA complaint #11129713, filed 2018-09, 1 milesElectrical system: “2016 Smart car passion key stuck in switch. Stationary in park gear. Poor design of shifter, if that easily disabled. Should be recalled and replaced with improved design shifter. If that sensitive why do they put 2 cup holders near the shifter? Simple rubber seal would fix it! The service mechanic said the shifter was damaged because of a coffee spill - how long does it take - because any stain was years ago when I got the car. I have not drunk any in the car over a year. To save money I make coffee at home and drink at work. I'm sure all this summer wet and humid weather caused a problem. …”
NHTSA complaint #11131619, filed 2018-09, 19,000 milesBrakes: “The brakes are slipping bad. They have been slipping since I bought the vehicle in 2016. The gas tank is leaking and has leaked into the cab of the car. The gas tank has been replaced 3 times.”
NHTSA complaint #11353926, filed 2020-09, 35 milesMileage when problems were reported
77% of the 13 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 90 and 19,000 miles.
Complaints by year filed
Trend: falling. Complaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
Fuel economy and running cost
EPA ratings for each 2016 Smart Fortwo version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving); for electric versions it is the cost of electricity and the rating is in MPGe.
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| fortwo electric drive convertible RWD | Electric | single-speed | 122 | 93 | 107 MPGe | $700 |
| fortwo electric drive coupe RWD | Electric | single-speed | 122 | 93 | 107 MPGe | $700 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 17V448000Jul 16, 2017Parking brakeCovers: Smart Fortwo 2016
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 smart fortwo vehicles. In these vehicles, the lock nut that secures the parking brake cable to the parking brake lever may loosen over time, resulting in increased parking brake lever travel before the…
Recall details for the 2016 Smart Fortwo → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 60 on record; the latest 10 are shown.
- 11038186Sep 22, 2026Brakes. Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is…
- 11038217Sep 14, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11036101Aug 6, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11035005Jul 14, 2026Transmission and drivetrain. Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound…
- 11032875May 19, 2026Visibility (wipers, defrost, mirrors). Complaint There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper blades squeaking, chattering, shuddering B: The windshield is not wiped completely…
- 11031580Apr 16, 2026Exterior lighting. Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical…
- 11019018May 21, 2025Transmission and drivetrain. Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa)…
- 11017500Apr 28, 2025Exterior lighting. Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging…
- 11017496Apr 28, 2025Exterior lighting. Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical…
- 11015640Mar 5, 2025Electrical system. Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes…
Other model years of the Smart Fortwo
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2017 | 7 | 2,334 | 1 | 4 | 35 | — | Not enough data |
| 2016 | 21 | 5,300 | 1 | — | 107 MPGe | — | Falling |
| 2015 | 6 | 16,325 | 1 | — | 36 | — | Not enough data |
| 2014 | 13 | 6,157 | 1 | — | 36 | — | Not enough data |
| 2013 | 25 | 13,000 | 0 | — | 36 | 24 · Fewer | Falling |
| 2012 | 8 | 32,000 | 0 | — | 36 | — | Not enough data |
| 2011 | 16 | 29,600 | 0 | — | 36 | — | Rising |
| 2010 | 6 | 33,950 | 0 | — | 36 | — | Not enough data |
| 2009 | 100 | 38,500 | 1 | — | 36 | 50 · Typical | Falling |
| 2008 | 140 | 39,228 | 2 | — | 36 | 93 · More | Falling |
All Smart Fortwo model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2016 Smart Fortwo have?
NHTSA recorded 21 consumer complaints for the 2016 Smart Fortwo as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2016 Smart Fortwo is reported most often?
Engine is named most often, in 8 complaints (38% of the total), followed by fuel system with 7.
Has the 2016 Smart Fortwo been recalled?
NHTSA lists 1 recall campaign for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How efficient is the 2016 Smart Fortwo according to the EPA?
The EPA rates the 2016 Smart Fortwo (fortwo electric drive convertible, Electric) at 107 MPGe combined, 122 city and 93 highway, with an estimated annual electricity cost of $700 at 15,000 miles a year. Other battery and motor versions are rated differently.
At what mileage are problems with the 2016 Smart Fortwo reported?
Among the 13 complaints that include a mileage, the median is 5,300 miles and the middle half falls between 90 and 19,000 miles; 77% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.