2017 Smart Fortwo Problems
- Complaints
- 7filed with NHTSA
- Median mileage
- 2,334miles, 3 complaints with mileage
- Recalls
- 1campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
- NHTSA crash rating
- 4 / 5stars overall
- EPA fuel economy
- 35 mpgcombined, 0.9L 3-cyl RWD · 33 city / 39 hwy
Sources: NHTSA records for the 2017 Smart Fortwo (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 7 consumer complaints for the 2017 Smart Fortwo. The part named most often is electrical system, with 4 complaints (57% of the total), followed by steering (2) and engine (1). 3 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 2,334 miles. NHTSA lists 1 recall campaign and 63 technical service bulletins for this model year. Electrical system complaints overlap with 23 technical service bulletins filed under the same part. Steering complaints overlap with 1 recall campaign and 2 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system4 57%
- Steering2 29%
- Engine1 14%
- Exterior lighting1 14%
- Seat belts1 14%
- Suspension1 14%
- Wheels1 14%
Example complaints
Electrical system: “The contact owns a 2017 Smart Fortwo. The contact stated that the vehicle did not fully charge to the manufacturer recommended mileage range. In addition, in cold weather conditions, the mileage of the vehicle dropped approximately 10 MPH on the instrument panel. Mercedes-benz of boston (259 mcgrath hwy, somerville, ma) and the manufacturer were contacted in regards to diagnostic testing. The technician informed the contact that the vehicle operated as intended. The failure mileage was approximately 1,000.”
NHTSA complaint #11072673, filed 2018-02, 1,000 milesSteering: “What component or system failed or malfunctioned, and is it available for inspection upon request? Driver Side front wheel / maybe steering rack / etc. makes loud grinding / rubbing sound when making turn only when the weather's hot and humid and when the car has been running for about 20 min How was your safety or the safety of others put at risk? Noise / rubbing / grinding sound comes from the driver side front wheels or Has the problem been reproduced or confirmed by a dealer or independent service center? …”
NHTSA complaint #11661091, filed 2025-05Engine: “The Power Electronics Control Unit (ECM), Part No. A453-900-72-11, and the DC-to-DC converter have both failed, rendering this all-electric vehicle completely inoperable. There is no backup propulsion system. The DC-to-DC converter powers safety-critical systems including lighting, turn signals, and hazard flashers — its failure could cause loss of safety-critical functions while driving. Total repair estimate is $20,560.43. The manufacturer Mercedes-Benz USA denied warranty coverage using a Canadian warranty document for the wrong vehicle model. …”
NHTSA complaint #11730040, filed 2026-04Mileage when problems were reported
100% of the 3 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 1,000 and 2,900 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2017 Smart Fortwo. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| Fortwo · coupe RWD | ★★★★☆ | 4 / 4 | 5 | 4 | 4 · 14.7% risk |
Driver aids listed by NHTSA for the 2017 model year: forward collision warning optional, lane departure warning not available, automatic emergency braking not available.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2017 Smart Fortwo version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving); for electric versions it is the cost of electricity and the rating is in MPGe.
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| fortwo coupe RWD | 0.9L 3-cyl | 6-speed automatic | 33 | 39 | 35 | $2,350 |
| fortwo coupe RWD | 0.9L 3-cyl | 5-speed manual | 31 | 39 | 34 | $2,400 |
| fortwo electric drive convertible RWD | Electric | single-speed | 112 | 91 | 102 MPGe | $750 |
| fortwo electric drive coupe RWD | Electric | single-speed | 124 | 94 | 108 MPGe | $700 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 17V447000Jul 14, 2017SteeringCovers: Smart Fortwo 2017, Fortwo Cabriolet 2017
Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2017 smart fortwo and smart fortwo Cabriolet vehicles. Casting imperfections may result in the failure of the left front axle steering knuckle.
Recall details for the 2017 Smart Fortwo → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 63 on record; the latest 10 are shown.
- 11038186Sep 22, 2026Brakes. Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is…
- 11038217Sep 14, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11036101Aug 6, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11035005Jul 14, 2026Transmission and drivetrain. Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound…
- 11032875May 19, 2026Visibility (wipers, defrost, mirrors). Complaint There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper blades squeaking, chattering, shuddering B: The windshield is not wiped completely…
- 11031580Apr 16, 2026Exterior lighting. Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical…
- 11026831Dec 20, 2025Electrical system. Complaint The following symptoms with electrical range: • Displayed electrical range is implausible for charging process (SOC) . • Displayed electrical range reduces rapidly after short period of…
- 11019018May 21, 2025Transmission and drivetrain. Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa)…
- 11017500Apr 28, 2025Exterior lighting. Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging…
- 11017496Apr 28, 2025Exterior lighting. Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical…
Other model years of the Smart Fortwo
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2017 | 7 | 2,334 | 1 | 4 | 35 | — | Not enough data |
| 2016 | 21 | 5,300 | 1 | — | 107 MPGe | — | Falling |
| 2015 | 6 | 16,325 | 1 | — | 36 | — | Not enough data |
| 2014 | 13 | 6,157 | 1 | — | 36 | — | Not enough data |
| 2013 | 25 | 13,000 | 0 | — | 36 | 24 · Fewer | Falling |
| 2012 | 8 | 32,000 | 0 | — | 36 | — | Not enough data |
| 2011 | 16 | 29,600 | 0 | — | 36 | — | Rising |
| 2010 | 6 | 33,950 | 0 | — | 36 | — | Not enough data |
| 2009 | 100 | 38,500 | 1 | — | 36 | 50 · Typical | Falling |
| 2008 | 140 | 39,228 | 2 | — | 36 | 93 · More | Falling |
All Smart Fortwo model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2017 Smart Fortwo have?
NHTSA recorded 7 consumer complaints for the 2017 Smart Fortwo as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2017 Smart Fortwo is reported most often?
Electrical system is named most often, in 4 complaints (57% of the total), followed by steering with 2.
Has the 2017 Smart Fortwo been recalled?
NHTSA lists 1 recall campaign for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2017 Smart Fortwo do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2017 Smart Fortwo 4 out of 5 stars overall. Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2017 Smart Fortwo get?
The EPA rates the 2017 Smart Fortwo (fortwo coupe, 0.9L 3-cyl) at 35 mpg combined, 33 city and 39 highway, with an estimated annual fuel cost of $2,350 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2017 Smart Fortwo reported?
Among the 3 complaints that include a mileage, the median is 2,334 miles and the middle half falls between 1,000 and 2,900 miles; 100% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.