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Air bagsPart report

2020 Subaru Ascent Air bags Problems

Complaints
4about this part
Share
1%of 324 total for the year
Median mileage
30,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 4 complaints about the air bags of the 2020 Subaru Ascent, 1% of the 324 complaints for this model year. Where a mileage was given, the median is 30,000 miles. 4 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was in an accident 11/29 at 9:45pm where I hit a cow. I was driving 55 on a straight highway that I'm very familiar with. The cow was standing in the entire lane of travel and I was able to veer into the other lane slightly and took the impact on the right side where I did not have any passengers. The Subaru was totaled and I'm now having severe whiplash symptoms. I am reporting this as the airbags did not deploy and everyone who has seen the vehicle says they think they should have. …”

NHTSA complaint #11383041, filed 2020-12, 9,500 miles

“The contact's wife owns a 2020 Subaru Ascent. The contact stated that while his wife was driving at an undisclosed speed, the vehicle was stopped in traffic when a semi-trailer collided with another vehicle, causing that vehicle to crash into the front end of her vehicle. It resulted in a four-vehicle collision. On impact, the contact's wife hit her head on the steering wheel. The air bags were not deployed upon impact. The contact's wife received medical attention for her head injury. A police report was filed. …”

NHTSA complaint #11480135, filed 2022-08, 31,000 miles

“The contact owned a 2020 Subaru Ascent. The contact was driving approximately 35 MPH on a highway when the contact's husband lost consciousness causing him to crash into a truck. As a result, the event leads to a 4 vehicle collision. The driver was transported via ambulance to the hospital where it was confirmed that there were no injuries. The other occupants in the other vehicles did not sustain any injuries. A police report was filed. The air bags did not deploy. The vehicle was towed to an impound lot. The vehicle was destroyed. The manufacturer was not notified of the failure. …”

NHTSA complaint #11455875, filed 2022-03, 30,000 miles

“Sudden unwanted rapid acceleration toward a building from parking lot causing head on collision: - Manual brakes failed - Automatic brakes did not engage - Airbags did NOT deploy after hitting an immovable object head on at least twice - Driver seatbelt did not lock - Starlink was not activated / notified - No collision warning was sounded (moot) Both driver and front passenger were severely injured and taken by ambulance to ER.”

NHTSA complaint #11443234, filed 2021-12

Related service bulletins

Air bags: other model years

YearComplaintsShare of year
202517%
202412%
202337%
202247%
202111%
202041%
201972%

Other parts of the 2020 Subaru Ascent

Electrical system
101 complaints
Visibility (wipers, defrost, mirrors)
60 complaints
Other or unknown
59 complaints
Transmission and drivetrain
59 complaints
Engine
29 complaints
Brakes
26 complaints
Fuel system
14 complaints
Forward collision avoidance
12 complaints
Body and structure
10 complaints
Suspension
8 complaints
Exterior lighting
5 complaints
Lane departure
4 complaints

← All problems reported for the 2020 Subaru Ascent

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology