2020 Subaru Ascent Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 60about this part
- Share
- 19%of 324 total for the year
- Median mileage
- 8,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 60 complaints about the visibility of the 2020 Subaru Ascent, 19% of the 324 complaints for this model year. Where a mileage was given, the median is 8,000 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My vehicle is fairly new 7 months to be exact. When it was 4 months old I've started to notice rust and corrosion on the window panels that are metal. When I went in for oil change service they deny that there is rust and just offered to polish it. At 7 months the windshield has chips and cracks which is odd without a reason.”
NHTSA complaint #11386341, filed 2021-01, 9,800 miles“This is a new car in colorado. At 146 miles, my windshield spontaneously cracked. I heard a loud sound and within minutes, my windshield had a long crack. At the time this happened, I was driving 65 MPH on highway nine in co, a few miles from home. There were no cars ahead or behind of me at all!”
NHTSA complaint #11326560, filed 2020-05, 146 miles“We were driving on i5 north when I noticed a crack in the windshield. Within 30 minutes it spread to a crack larger than a dollar bill. I now have to replace the entire windshield. This is a brand new 2020 car that I purchased in november 2019. Prior to this vehicle, I owned a Subaru which also got a random crack in the windshield while driving on the freeway no large trucks kicking up gravel/rocks around. .”
NHTSA complaint #11365428, filed 2020-10, 13,750 miles“We've owned our car for less than 8 mos and recently experienced a cracked windshield that did not emerge from a rock chip. We are very frustrated with this as the replacement has to be oem (I.e. Expensive) because of the safety features on the car.”
NHTSA complaint #11397775, filed 2021-02, 8,000 miles“A chip in the windshield cracked and spidered down the whole windshield. It happened 2 weeks after owning my new car. I'm still unsure on why it cracked 🤦‍♀️ there isn't a chip mark or any start point. It's worried how it just started cracking. And since it's over a 1,000 to fix it. It is still cracked. And anything that requires the eye no longer works. I love my car but hate how nothing needing the eye works.”
NHTSA complaint #11376697, filed 2020-11, 1,000 milesRelated service bulletins
- 11016229Mar 27, 2025This announcement is in regard to the warranty extension initiated for windshields for the models listed.
- 11016218Mar 24, 2025In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the Front Windshield used in the above listed…
- 11016208Mar 18, 2025This bulletin provides additional examples, diagnostics tips and installation tips as helpful aids to be used when working with sunroof seals and sunroof frame assemblies on…
- 11016175Mar 13, 2025This bulletin announces availability of new door window regulator assemblies and door glass run channel seals in response to limited concerns of erratic operation of the…
- 11014867Feb 17, 2025This bulletin announces availability of new door window regulator assemblies and door glass run channel seals in response to limited concerns of erratic operation of the…
- 11014848Feb 13, 2025In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the Front Windshield used in the above listed…
- 11013515Jan 31, 2025This bulletin announces availability of new door window regulator assemblies and door glass run channel seals in response to limited concerns of erratic operation of the…
- 11012261Dec 17, 2024This announcement is in regard to settlement in a class action lawsuit for vehicles that will receive a limited warranty extension for original equipment Subaru windshields…
- 11008270Sep 19, 2024This bulletin announces the design change made to the rear gate glass, it is intended to address cases of rust build up along the edge of the rear gate opening of the rear…
Visibility (wipers, defrost, mirrors): other model years
Other parts of the 2020 Subaru Ascent
101 complaintsOther or unknown
59 complaintsTransmission and drivetrain
59 complaintsEngine
29 complaintsBrakes
26 complaintsFuel system
14 complaintsForward collision avoidance
12 complaintsBody and structure
10 complaintsSuspension
8 complaintsExterior lighting
5 complaintsAir bags
4 complaintsLane departure
4 complaints
← All problems reported for the 2020 Subaru Ascent
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology