2015 Subaru Crosstrek Technical Service Bulletins

296 technical service bulletins (TSBs) are on record for the 2015 Subaru Crosstrek. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10163558Jul 26, 2019Electrical system, Equipment. All 2015-2017 MY vehicles with Fujitsu TEN (F10) 7in. Multimedia Navigation (AVN) & Display Audio Units. This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation “Gen 2” and “Gen 2.1” F10 Navigation and Display Audio systems. We will continue to add more helpful tips to this TSB as they become…
• 10163556Jul 23, 2019Suspension, Body and structure. This Service Information Bulletin announces a change made to the rear subframe retaining bolts used on the models listed above. The design changes provide the bolt with an increased durability against rust.
• 10163526Jul 12, 2019Visibility (wipers, defrost, mirrors), Electrical system. "This bulletin announces availability of new power window switch assemblies developed to address the following customer concerns: • Power windows inoperative from the driver’s door master and / or passenger front door switch • Unable to remotely operate other door windows from the driver’s door master switch • One-Touch Auto Up / Down features inoperative from either / both front door switches"
• 10163525Jul 11, 2019Brakes. This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the…
• 10163520Jul 9, 2019Exterior lighting, Electrical system. SOA has received multiple requests for additional 83399Fj000rt BRAKE LIGHT SWITCH tools and now has sufficient stock to allow retailers to place orders for single tools.
• 10163017Jun 27, 2019Engine. This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
• 10162998Jun 3, 2019Equipment. This bulletin announces new reprogramming file availability and the software installation procedure to address additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation.
• 10161824May 21, 2019Equipment. Subaru Service and Technical Support Line Newletter.
• 10161815May 8, 2019Brakes. Subaru of America, Inc. (Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall.
• 10161813May 6, 2019Equipment. To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
• 10161812May 2, 2019Visibility (wipers, defrost, mirrors), Electrical system. This bulletin announces availability of new power window switch assemblies developed to address the following customer concerns: ? Power windows inoperative from the driver?s door master and / or passenger front door switch ? Unable to remotely operate other door windows from the driver?s door master switch ? One-Touch Auto Up / Down features inoperative from either / both front door switches
• 10160202Apr 25, 2019Equipment. This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed above equipped with F10 7? Navigation and 7? Display Audio head units.
• 10160204Apr 24, 2019Exterior lighting. Subaru of America, Inc. (Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall.
• 10160214Apr 23, 2019Electrical system, Engine. This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
• 10160490Mar 8, 2019Engine cooling, Equipment. This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
• 10160512Mar 1, 2019Exterior lighting. Subaru of America, Inc. (Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall.
• 10155225Feb 22, 2019Equipment. This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its retention and prevent water intrusion into the converter case.
• 10155220Feb 20, 2019Electrical system. This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components.
• 10154412Jan 30, 2019Electrical system, Equipment. This bulletin announces new reprogramming file availability and the software installation procedure to address additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display.
• 10154423Jan 29, 2019Electrical system. This Service Information bulletin announces availability of a new control valve assembly (valve body) designed to prevent false detection of DTC P0841 and / or illumination of the AT Temp light. Testing has revealed in some limited cases, air bubbles (aerated fluid) may enter certain pressure circuits within the control valve assembly causing fluid pressure control and adjustment to be calculated incorrectly…
• 10154420Jan 25, 2019Electrical system. In the Service Manual for the CROSSTREK hybrid model, the diagnostic procedures for P1C06 and P1C07, which are DTCs for checking the relay, have no steps for specifically checking the relay. Therefore, if trouble occurs in the 12 V battery relay, the Hybrid Power Control Module (HPCM) ends up being replaced even though nothing may be wrong with it.
• 10154419Jan 25, 2019Brakes. This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the…
• 10154207Jan 10, 2019Equipment, Air bags. This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.
• 10153627Dec 28, 2018Electrical system. This bulletin announces new reprogramming file availability and the software installation procedure to address additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display.
• 10153622Dec 20, 2018Exterior lighting. This bulletin announces a change made to the assembly process of the rear combination lamps to enhance the seal between the lens and body. This change optimizes the lamp?s water resistance by using advanced lens sealing and plastic welding processes during assembly. (Crosstrek Hybrid)
• 10153212Nov 27, 2018Electrical system. This bulletin announces availability of reprogramming files to optimize the Battery Energy Control Unit (BECU) which is a component part of the HEV battery pack. The new files address the BECU logic used for detection of the HEV battery pack temperature. After the engine is shut off, the battery pack generates a certain amount of self-discharge heat by design. Existing BECU logic uses a threshold for the amount of…
• 10153187Nov 14, 2018Engine. This Service Information Bulletin announces design changes to the engine?s knock sensor which will help improve vehicle assembly line efficiency and increase durability. In some cases, the Check Engine light may illuminate and a knock sensor-related DTC set in the ECM memory: P0327, P0328, P0332 and P0333. The knock sensor for DIT engines is now utilized for NA engines to improve durability and resistance to heat.
• 10153182Nov 9, 2018Steering. This bulletin announces a new Electronic Power Steering (EPS) control module for the models listed above. These new EPS control modules address a limited number of customer concerns regarding increased steering effort which may occur during freezing temperatures after a cold start. The cause has been identified as a frozen relay contact inside the control module. Illumination of the EPS warning lamp can also occur…
• 10153178Nov 6, 2018Transmission and drivetrain, Electrical system. This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components.
• 10150949Oct 26, 2018Transmission and drivetrain, Equipment. This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above. During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. In cases where the operator keeps a foot on the clutch pedal for extended periods, an increased amount of heat is generated which can cause the grease inside the bearing to deteriorate.
• 10150924Oct 26, 2018Transmission and drivetrain, Equipment. This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above. During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. In cases where the operator keeps a foot on the clutch pedal for extended periods, an increased amount of heat is generated which can cause the grease inside the bearing to deteriorate.
• 10150944Oct 19, 2018Equipment, Brakes. This Service Information Bulletin provides additional steps to follow when diagnosing a DTC C0075: WHEEL CYLINDER PRESSURE SENSOR OUTPUT on the EyeSight equipped models listed above. The information in this bulletin is applicable when DTC C0075 is accompanied by detail codes 5090 and / or 5101. The additional diagnostics are intended to reduce unnecessary replacement of the Hydraulic Unit (H/U) Assembly.
• 10150919Oct 19, 2018Equipment, Brakes. This Service Information Bulletin provides additional steps to follow when diagnosing a DTC C0075: WHEEL CYLINDER PRESSURE SENSOR OUTPUT on the EyeSight equipped models listed above. The information in this bulletin is applicable when DTC C0075 is accompanied by detail codes 5090 and / or 5101. The additional diagnostics are intended to reduce unnecessary replacement of the Hydraulic Unit (H/U) Assembly.
• 10150937Oct 12, 2018Electrical system, Equipment. This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display.
• 10150912Oct 12, 2018Electrical system. This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display.
• 10150932Oct 9, 2018Latches, locks and linkages, Body and structure. This bulletin provides a service procedure to address a gap between the top edge of the door and the instrument panel on the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully.There is a latch to keep the glove box closed on both sides of the glove box door. If the door is closed without using enough force to engage both latches or by pushing it shut on just…
• 10150887Oct 9, 2018Electrical system, Body and structure. This bulletin provides a service procedure to address a gap between the top edge of the door and the instrument panel on the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully.There is a latch to keep the glove box closed on both sides of the glove box door. If the door is closed without using enough force to engage both latches or by pushing it shut on just…
• 10150930Oct 2, 2018Equipment. This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed above equipped with F10 7? Navigation and 7? Display Audio head units. When the user plays a pre-recorded CD, Gracenote recognizes the disc then shows the artist and track name information along with the album cover art on the head unit display (when available).
• 10150885Oct 2, 2018Equipment, Electrical system. This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed above equipped with F10 7? Navigation and 7? Display Audio head units. When the user plays a pre-recorded CD, Gracenote recognizes the disc then shows the artist and track name information along with the album cover art on the head unit display (when available).
• 10146486Sep 27, 2018Equipment. A design change was made to the blower motor assembly to address the following customer concerns: ? Blower fan is either inoperative or only operates on high speed. ? Excessive rotational-type sound heard when the fan is operating.
• 10146480Sep 18, 2018Exterior lighting. This Service Information bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s warning lamp to illuminate.
• 10145079Aug 29, 2018Visibility (wipers, defrost, mirrors), Exterior lighting. This Service Information bulletin announces a change made to the lens portion of the fog light assembly. The new lens has optimized light distribution characteristics while remaining interchangeable with the original type.
• 10144883Aug 21, 2018Equipment. The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information
• 10144881Aug 15, 2018Electrical system, Equipment. This bulletin announces new reprogramming file availability and the software installation procedure to address additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation.
• 10144874Aug 1, 2018Equipment, Engine. In conjunction with the launch of our new Remanufactured FB Engine Short Block Program, SOA would like to reinforce Core Return Policy (See Parts Policy & Procedures Manual ? Section 12.3 Core Returns ? Reman) and provide suggestions for removal and handling of the short block.
• 10144873Aug 1, 2018Equipment, Engine. As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oilconsumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.This Warranty Extension will not cover any excessive engine oil consumption found to be a result ofany condition(s) other than…
• 10143882Jul 30, 2018Equipment. procedure to address additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation. It is important to read through and understand this information completely before proceeding. These…
• 10143878Jul 28, 2018Visibility (wipers, defrost, mirrors). This bulletin provides a repair procedure for replacing the foam cushion installed between the top front edge of the IP and the windshield glass. Use the supplied Service Procedure to address a customer concern involving the foam cushion becoming visible above the IP near the defroster vent outlets.
• 10143869Jul 24, 2018Steering. This bulletin announces availability of a new Electronic Power Steering (EPS) gear box assembly designed to address a VERY limited number of customer concerns regarding uneven steering effort felt when turning left or right. In areas where high concentrations of road salt are used to melt ice and snow, corrosion may develop and cause a portion of the gear box housing to crack if the vehicle were to suffer a large…
• 10150950Jul 9, 2018Equipment, Transmission and drivetrain. This bulletin provides a diagnosis and repair procedure for DTC P172A and / or P0B0B. When either of these DTCs is stored, a leaking o-ring which seals the electric oil pump relief valve may allow CVT fluid to enter the pump?s electric motor. Although current Service Manual diagnostic procedures instruct replacement of multiple components, this information will help isolate the actual failed component for a more…

← All problems reported for the 2015 Subaru Crosstrek