2015 Subaru Crosstrek Technical Service Bulletins

296 technical service bulletins (TSBs) are on record for the 2015 Subaru Crosstrek. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10133520Mar 14, 2018Equipment. This Service Information bulletin provides a new troubleshooting chart to use when diagnosing a DTC B1760 related to the Occupant Detection System (ODS). Following these diagnostic steps will help avoid unnecessary ODS sensor / seat cushion assembly replacement
• 10117554Aug 16, 2017Equipment. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in subarunet.
• 10192928May 30, 2017Transmission and drivetrain. This bulletin provides a diagnostic procedure along with Transmission Control Module (TCM) reprogramming files to address isolated customer concerns of a ?bump? feeling from the CVT. The bump feeling has been reported to occur after the CVT is fully up to operating temperature, in Drive and with the engine at idle.
• 10120999Nov 29, 2016Electrical system, Equipment. All 2012 to 2015 Models Equipped with Fujitsu Ten (F10) Generation 1 (Gen1) Audio / Navigation Systems. This bulletin announces a new procedure for updating the operating software used in F10 Gen1 audio / navigation systems. This new procedure eliminates the need to exchange the head unit / SD card to obtain software-related updates and operating enhancements.
• 10120997Nov 16, 2016Equipment. The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
• 10131647Sep 30, 2016Equipment. The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
• 10139508May 18, 2016Equipment. This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation ?Gen 2? and ?Gen 2.1? F10 Navigation and Display Audio systems.
• 10140501Apr 28, 2016Engine, Equipment, Transmission and drivetrain. Revised TSB. As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.
• 10140523Apr 27, 2016Equipment. Oil Consumption Class Action Claim Notice Clarification VIN break point clarification Memo. Recently SOA has become aware of some retailer questions regarding the VIN breakpoint information supplied as part of the class action notice.
• 10140532Apr 26, 2016Equipment. When ordering exchange units from Fujitsu Ten through their online web site, some new information will soon be requested and in some cases required. To assist with that, a new Bluetooth Interview Form is available to facilitate the completion of an exchange order. The form is available on Subarunet at Service Operations & Technical >> Forms.
• 10140521Apr 25, 2016Equipment, Engine, Electrical system. Remote Engine Start Systems Trouble Shooting Guide
• 10140510Apr 25, 2016Equipment, Electrical system. Although Fujitsu TEN (F10) Navigation units utilize an externally (faceplate) accessible MicroSD memory card, the MicroSD card used in Clarion display audio units is internal and not accessible. In the event a ?Check SD Memory Card? alert message appears on the faceplate display, an exchange display audio unit must be ordered through the applicable Clarion audio exchange procedure.
• 10140508Apr 15, 2016Body and structure. This bulletin announces availability of a new front door checker mechanism designed to hold the doors more securely when they are in partially open / closed positions. An additional detent position has also been added.
• 10140527Apr 14, 2016Equipment. Oil Consumption Class Action Law Suit Frequently Asked Questions
• 10140504Apr 14, 2016Equipment, Electrical system. This bulletin announces the availability of a new Air Conditioning compressor / clutch assembly to address customer concerns of the system not operating. Electrical windings located inside the clutch assembly have been changed to eliminate the condition. The service procedure will involve replacement of the A/C compressor and clutch as a complete assembly.
• 10140500Apr 13, 2016Engine, Transmission and drivetrain. Revised TSB. As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.
• 10140502Apr 12, 2016Suspension. This bulletin announces a design change to the front strut mounts intended to address customer concerns of a popping-type sound which may be heard when making low speed turns.
• 10140524Apr 11, 2016Equipment. When ordering exchange units from Fujitsu Ten through their online web site, some new information will soon be requested and in some cases required. Exchange order entry will now request a date and time when condition was last duplicated. The customer?s phone carrier, phone make and model will be required when Bluetooth or Connectivity failure sections are selected.
• 10140493Apr 5, 2016Electrical system, Engine. 2.0L engines. Revised TSB. Reprogramming File Availability for Extended Engine Cranking (Delayed Starting) and Engine Oil Level Detection Improvement This bulletin announces availability of reprogramming files to address customer concerns of extended cranking time before the engine starts. These files also optimize the ECM for imporved engine oil level detection.
• 10140495Apr 1, 2016Equipment. Revised TSB. Models with "Gen 2" F10 Audio/Navigation Systems. ?Gen 2? & ?Gen 2.1? Operating Tips. This bulletin provides information to help diagnose and address different s relating to customer concerns which may arise when operating the new-generation ?Gen 2? F10 Audio / Navigation system.
• 10120964Feb 24, 2016Engine cooling. Revised Service Bulletin: Surface Treatment Change To Oil Control Piston Rings This bulletin announces information regarding a major change to the repair procedures previously outlined in Service Bulletins 02-143-13R, 02-144-13R and 02-145-13R.
• 10094342Dec 14, 2015Body and structure, Visibility (wipers, defrost, mirrors). Should you receive a customer concern of vibration or looseness in either of the door mirrors, a design change has been made to the 3 mirror head mounting holes in the mounting base. In addition, a new retaining bolt and tightening torque specification are now used to secure the mirror head to the mounting base. This bulletin provides a procedure for repairing the existing mirror assembly by replacing the three…
• 10094281Dec 14, 2015Body and structure. This bulletin announces availability of a replacement attachment hardware kit for the rear splash guards to address customer concerns of poor appearance due to corrosion and / or rusting. Examples of the condition are shown in the photos below.
• 10094229Dec 7, 2015Equipment, Engine. This bulletin announces information regarding a major change to the repair procedures previously outlined in service bulletins 02-143-13r, 02-144-13r and 02-145-13r. These bulletins provided a repair procedure for the replacement of the piston rings to address verified concerns of unusual engine oil consumption. Vehicles confirmed as having this condition which are within the supplied vin ranges will no longer be…
• 10093914Nov 25, 2015Equipment. This service information bulletin provides precautions to use when removing the hvac control panel to prevent damaging the blower fan speed switch. When removing the control panel, if the fan speed switch wiring harness is pulled taught or becomes stressed, the switch may be damaged. If the connector (lower) portion of the switch becomes separated from the switch body even slightly (see fig. 1 on page 2), the hvac…
• 10093904Nov 19, 2015Equipment, Engine. This bulletin announces information regarding a major change to the repair procedures previously outlined in service bulletins 02-143-13r, 02-144-13r and 02-145-13r. These bulletins provided a repair procedure for the replacement of the piston rings to address verified concerns of unusual engine oil consumption. Vehicles confirmed as having this condition which are within the supplied vin ranges will no longer be…
• 10093875Nov 12, 2015Engine. This bulletin announces information regarding a major change to the repair procedures previously outlined in service bulletins 02-143-13r, 02-144-13r and 02-145-13r. These bulletins provided a repair procedure for the replacement of the piston rings to address verified concerns of unusual engine oil consumption. Vehicles confirmed as having this condition which are within the supplied vin ranges will no longer be…
• 10093869Nov 11, 2015Brakes. This bulletin announces availability of a new front disc brake pad, shim, grease and clip kit designed to reduce customer concerns of excessive brake squeal. This new kit eliminates the “slotted” shim which previously was installed between the rubber-coated outer shim and the brake pad.
• 10093866Nov 11, 2015Equipment. This bulletin announces a design change to the front bumper corner mounting bracket to address concerns of a gap between the top edge of the cover and the headlamp assembly as shown below.
• 10093841Nov 4, 2015Equipment. The purpose of this bulletin is to provide a description of current changes to service manuals available via the subaru technical information system (stis) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the stis web site when looking for the latest service information. Printed pages will not be made available to…
• 10140559Jun 30, 2015Forward collision avoidance, Electrical system, Vehicle speed control, Lane…. Subaru of America, Inc. (SOA) is recalling certain 2015 model year Subaru Legacy, Subaru Outback, Subaru Impreza (4Door and 5Door) and Subaru XV Crosstrek vehicles and certain 2016MY Subaru WRX vehicles equipped with a Driver Assist System. The programming of the Driver Assist System will not detect a fault in one of the associated system components.
• 10140557Jun 29, 2015Electrical system, Equipment. This bulletin announces a procedure for updating the navigation / audio unit?s operating system software. The following list of symptoms and related changes provides a brief description of which customer concerns the updates are intended to address. If the reported customer concern is not identified in the following information, performing the update procedure will not address it. It is important to read through…
• 10140548Jun 17, 2015Electrical system. This bulletin announces a procedure for updating the 7? Display Audio unit?s operating system software. The following list of symptoms and related changes provides a brief description of which customer concerns the updates are intended to address. If the reported customer concern is not identified in the following information, performing the update procedure will not address it. It is important to read through and…
• 10140467Jun 17, 2015Equipment, Electrical system. This bulletin announces a procedure for updating the navigation/audio unit?s operating system software. The following list of symptoms and related changes provides a brief description of which customer concerns the updates are intended to address. If the reported customer concern is not identified in the following information, performing the update procedure will not address it. It is important to read through and…
• 10140456Jun 5, 2015Equipment, Electrical system. Subaru of America, Inc. (SOA) is recalling certain 2015 model year Subaru Legacy, Subaru Outback, Subaru Impreza (4Door and 5Door) and Subaru XV Crosstrek vehicles and certain 2016MY Subaru WRX vehicles equipped with a Driver Assist System. The programming of the Driver Assist System will not detect a fault in one of the associated system components.
• 10094123Dec 4, 2014Equipment. Service memo - 2015 impreza and xv crosstrek special service tools and equipment
• 10233046Nov 25, 2014Equipment. Exchange Component Identification and procedures
• 10235957Oct 17, 2014Equipment. New Vehicle Receipt- Navigation SD Card Transit Storage Location Change
• 10235956Oct 17, 2014Equipment. New Vehicle Receipt- Navigation SD Card Transit Storage Location Change
• 10235948Oct 6, 2014Equipment. The 2015MY Dealer PDI Checklist Has Been Revised
• 10234927Sep 26, 2014Equipment. Exchange Component Identification and prcedures
• 10232535Jul 17, 2014Electrical system. Replacement Key and Immobilizer Info
• 10234837May 6, 2014Other or unknown. Paint Coding Information
• 10232894Mar 7, 2014Engine cooling. Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months, whichever comes first.
• 10233119Apr 25, 2013Engine cooling. Oil Filler Cap Gasket Coming Unseated
• 10232869Feb 19, 2013Equipment, Other or unknown. Puddle Light Recall

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