2016 Subaru Crosstrek Technical Service Bulletins

353 technical service bulletins (TSBs) are on record for the 2016 Subaru Crosstrek. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10171934Feb 27, 2020Electrical system, Equipment. This bulletin announces new reprogramming file availability and the software installation procedure to address additional operational concerns received from the field and listed below involving an F10 Navigation and Display Audio units with 7' display.
• 10171950Feb 21, 2020Electrical system. This Service Information bulletin describes a change made to the labels applied to the push to start switches used on the models listed.
• 10171930Feb 19, 2020Electrical system. This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2" display.
• 10171917Feb 11, 2020Engine cooling, Electrical system. This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM). These new files address concerns of the check engine light coming on and setting a DTC P0400: EGR “A” FLOW. The DTC can set if the ECM tests the EGR system when ambient / intake air temperatures are below freezing.
• 10171105Jan 31, 2020Equipment, Electrical system, Visibility (wipers, defrost, mirrors). This bulletin announces availability of new power window switch assemblies.
• 10169893Dec 20, 2019Equipment. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in subarunet.
• 10169881Dec 13, 2019Equipment, Electrical system. This bulletin announces availability of a new HVAC blower motor unit assemblies developed to address isolated concerns of the blower motor becoming inoperative. If this issues occurs on models with Auto A/C, the blower fan may become totally inoperative. If this issue occurs on models with Manual A/C, the blower fan may operate on high speed only. The root cause of these conditions is water intrusion into the…
• 10169864Dec 9, 2019Equipment, Electrical system. "This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed above equipped with F10 7” Navigation and 7” Display Audio head units. When the user plays a pre-recorded CD, Gracenote recognizes the disc then shows the artist and track name information along with the album cover art on the head unit display (when available).
• 10168589Nov 8, 2019Brakes, Electrical system, Equipment. "Subaru of America, Inc. (Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall."
• 10166913Oct 18, 2019Electrical system. This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to play music files stored on a customer’s Android® phone / device through the head units (H/U) used in the applicable models listed above. This information is applicable ONLY to Android devices operating with Operating System (OS) version 10. IOS (AppleTM) devices are not affected.
• 10165552Sep 30, 2019Wheels, Brakes. This bulletin announces a design change made to the rear wheel / brake backing plates. Under certain circumstances, some customers may have a concern regarding a howling-type sound from the rear of the vehicle later diagnosed as a faulty hub / bearing assembly. Unevenness of the backing plate surfaces may affect the concentricity (roundness) of the hub / bearing after torqued during assembly and over time, cause…
• 10165497Sep 26, 2019Transmission and drivetrain. This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Investigation has identified likely sources of the seepage to be the sealant used on the CVT’s oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the…
• 10164446Aug 29, 2019Transmission and drivetrain. "This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Investigation has identified likely sources of the seepage to be the sealant used on the CVT’s oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing…
• 10164393Aug 23, 2019Equipment, Electrical system. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in subarunet
• 10164184Aug 8, 2019Equipment, Electrical system. This bulletin announces new reprogramming file availability and the software installation procedure to address additional operational concerns received from the field and listed below involving “Gen 2” F10 Navigation and Display Audio units with 7” display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation.
• 10163558Jul 26, 2019Electrical system, Equipment. All 2015-2017 MY vehicles with Fujitsu TEN (F10) 7in. Multimedia Navigation (AVN) & Display Audio Units. This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation “Gen 2” and “Gen 2.1” F10 Navigation and Display Audio systems. We will continue to add more helpful tips to this TSB as they become…
• 10163556Jul 23, 2019Suspension, Body and structure. This Service Information Bulletin announces a change made to the rear subframe retaining bolts used on the models listed above. The design changes provide the bolt with an increased durability against rust.
• 10163526Jul 12, 2019Visibility (wipers, defrost, mirrors), Electrical system. "This bulletin announces availability of new power window switch assemblies developed to address the following customer concerns: • Power windows inoperative from the driver’s door master and / or passenger front door switch • Unable to remotely operate other door windows from the driver’s door master switch • One-Touch Auto Up / Down features inoperative from either / both front door switches"
• 10163525Jul 11, 2019Brakes. This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the…
• 10163520Jul 9, 2019Exterior lighting, Electrical system. SOA has received multiple requests for additional 83399Fj000rt BRAKE LIGHT SWITCH tools and now has sufficient stock to allow retailers to place orders for single tools.
• 10163017Jun 27, 2019Engine. This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
• 10162998Jun 3, 2019Equipment. This bulletin announces new reprogramming file availability and the software installation procedure to address additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation.
• 10161824May 21, 2019Equipment. Subaru Service and Technical Support Line Newletter.
• 10161815May 8, 2019Brakes. Subaru of America, Inc. (Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall.
• 10161813May 6, 2019Equipment. To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
• 10161812May 2, 2019Visibility (wipers, defrost, mirrors), Electrical system. This bulletin announces availability of new power window switch assemblies developed to address the following customer concerns: ? Power windows inoperative from the driver?s door master and / or passenger front door switch ? Unable to remotely operate other door windows from the driver?s door master switch ? One-Touch Auto Up / Down features inoperative from either / both front door switches
• 10160202Apr 25, 2019Equipment. This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed above equipped with F10 7? Navigation and 7? Display Audio head units.
• 10160204Apr 24, 2019Exterior lighting. Subaru of America, Inc. (Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall.
• 10160214Apr 23, 2019Electrical system, Engine. This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
• 10160490Mar 8, 2019Engine cooling, Equipment. This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
• 10160512Mar 1, 2019Exterior lighting. Subaru of America, Inc. (Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall.
• 10155225Feb 22, 2019Equipment. This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its retention and prevent water intrusion into the converter case.
• 10155220Feb 20, 2019Electrical system. This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components.
• 10154412Jan 30, 2019Electrical system, Equipment. This bulletin announces new reprogramming file availability and the software installation procedure to address additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display.
• 10154423Jan 29, 2019Electrical system. This Service Information bulletin announces availability of a new control valve assembly (valve body) designed to prevent false detection of DTC P0841 and / or illumination of the AT Temp light. Testing has revealed in some limited cases, air bubbles (aerated fluid) may enter certain pressure circuits within the control valve assembly causing fluid pressure control and adjustment to be calculated incorrectly…
• 10154420Jan 25, 2019Electrical system. In the Service Manual for the CROSSTREK hybrid model, the diagnostic procedures for P1C06 and P1C07, which are DTCs for checking the relay, have no steps for specifically checking the relay. Therefore, if trouble occurs in the 12 V battery relay, the Hybrid Power Control Module (HPCM) ends up being replaced even though nothing may be wrong with it.
• 10154419Jan 25, 2019Brakes. This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the…
• 10154207Jan 10, 2019Equipment, Air bags. This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.
• 10153627Dec 28, 2018Electrical system. This bulletin announces new reprogramming file availability and the software installation procedure to address additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display.
• 10153622Dec 20, 2018Exterior lighting. This bulletin announces a change made to the assembly process of the rear combination lamps to enhance the seal between the lens and body. This change optimizes the lamp?s water resistance by using advanced lens sealing and plastic welding processes during assembly. (Crosstrek Hybrid)
• 10153212Nov 27, 2018Electrical system. This bulletin announces availability of reprogramming files to optimize the Battery Energy Control Unit (BECU) which is a component part of the HEV battery pack. The new files address the BECU logic used for detection of the HEV battery pack temperature. After the engine is shut off, the battery pack generates a certain amount of self-discharge heat by design. Existing BECU logic uses a threshold for the amount of…
• 10153187Nov 14, 2018Engine. This Service Information Bulletin announces design changes to the engine?s knock sensor which will help improve vehicle assembly line efficiency and increase durability. In some cases, the Check Engine light may illuminate and a knock sensor-related DTC set in the ECM memory: P0327, P0328, P0332 and P0333. The knock sensor for DIT engines is now utilized for NA engines to improve durability and resistance to heat.
• 10153182Nov 9, 2018Steering. This bulletin announces a new Electronic Power Steering (EPS) control module for the models listed above. These new EPS control modules address a limited number of customer concerns regarding increased steering effort which may occur during freezing temperatures after a cold start. The cause has been identified as a frozen relay contact inside the control module. Illumination of the EPS warning lamp can also occur…
• 10153178Nov 6, 2018Transmission and drivetrain, Electrical system. This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components.
• 10150949Oct 26, 2018Transmission and drivetrain, Equipment. This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above. During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. In cases where the operator keeps a foot on the clutch pedal for extended periods, an increased amount of heat is generated which can cause the grease inside the bearing to deteriorate.
• 10150924Oct 26, 2018Transmission and drivetrain, Equipment. This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above. During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. In cases where the operator keeps a foot on the clutch pedal for extended periods, an increased amount of heat is generated which can cause the grease inside the bearing to deteriorate.
• 10150944Oct 19, 2018Equipment, Brakes. This Service Information Bulletin provides additional steps to follow when diagnosing a DTC C0075: WHEEL CYLINDER PRESSURE SENSOR OUTPUT on the EyeSight equipped models listed above. The information in this bulletin is applicable when DTC C0075 is accompanied by detail codes 5090 and / or 5101. The additional diagnostics are intended to reduce unnecessary replacement of the Hydraulic Unit (H/U) Assembly.
• 10150919Oct 19, 2018Equipment, Brakes. This Service Information Bulletin provides additional steps to follow when diagnosing a DTC C0075: WHEEL CYLINDER PRESSURE SENSOR OUTPUT on the EyeSight equipped models listed above. The information in this bulletin is applicable when DTC C0075 is accompanied by detail codes 5090 and / or 5101. The additional diagnostics are intended to reduce unnecessary replacement of the Hydraulic Unit (H/U) Assembly.
• 10150937Oct 12, 2018Electrical system, Equipment. This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display.
• 10150912Oct 12, 2018Electrical system. This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display.

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