2017 Subaru Crosstrek Technical Service Bulletins

336 technical service bulletins (TSBs) are on record for the 2017 Subaru Crosstrek. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10179378Aug 4, 2020Equipment. Special Service Tools Cross Reference List.
• 10177820Jul 17, 2020Electrical system. This Service information bulletin provides Telematics system/generation applicability.
• 10177826Jul 16, 2020Electrical system, Equipment. This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru.
• 10177825Jul 16, 2020Electrical system, Forward collision avoidance. This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place.
• 10177819Jul 14, 2020Electrical system. This Service Information bulletin provides IMPORTANT information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DMC).
• 10176020May 15, 2020Brakes. This Service Information Bulletin is intended to clarify the proper ordering procedure to use in the rare case when an individual brake hose component of the WUR-03R Service Campaign kit is needed.
• 10175988May 8, 2020Equipment, Seat belts. This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame.
• 10175977May 5, 2020Equipment, Seats, Electrical system. This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assemblies used on the models listed.
• 10175969May 4, 2020Electrical system, Equipment. This service information bulletin announces availability of an enhancenment to the Gracenote database included in the vehicles listed equipped with F10 7" Navigation and 7" display audio head units.
• 10174543Apr 30, 2020Equipment. All Models (Vehicle Cleaning- COVID-19Best Practices)
• 10174537Apr 30, 2020Equipment, Electrical system. This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System.
• 10173186Mar 26, 2020Electrical system, Equipment. This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed.
• 10173180Mar 24, 2020Latches, locks and linkages, Body and structure, Equipment. This bulletin announces availability of new interior door handles which will address isolated concerns of the chrome finish peeling.
• 10173127Mar 19, 2020Electrical system, Air bags, Equipment. This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.
• 10173125Mar 19, 2020Equipment, Wheels. This service information bulletin outlines a procedure for Subaru Special Tool Kit number J-53014.
• 10173028Mar 4, 2020Electrical system, Engine cooling, Equipment. The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
• 10171934Feb 27, 2020Electrical system, Equipment. This bulletin announces new reprogramming file availability and the software installation procedure to address additional operational concerns received from the field and listed below involving an F10 Navigation and Display Audio units with 7' display.
• 10171950Feb 21, 2020Electrical system. This Service Information bulletin describes a change made to the labels applied to the push to start switches used on the models listed.
• 10171930Feb 19, 2020Electrical system. This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2" display.
• 10171922Feb 12, 2020Electrical system, Equipment. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
• 10171917Feb 11, 2020Engine cooling, Electrical system. This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM). These new files address concerns of the check engine light coming on and setting a DTC P0400: EGR “A” FLOW. The DTC can set if the ECM tests the EGR system when ambient / intake air temperatures are below freezing.
• 10171105Jan 31, 2020Equipment, Electrical system, Visibility (wipers, defrost, mirrors). This bulletin announces availability of new power window switch assemblies.
• 10169889Dec 20, 2019Equipment. "This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet. "
• 10169881Dec 13, 2019Equipment, Electrical system. This bulletin announces availability of a new HVAC blower motor unit assemblies developed to address isolated concerns of the blower motor becoming inoperative. If this issues occurs on models with Auto A/C, the blower fan may become totally inoperative. If this issue occurs on models with Manual A/C, the blower fan may operate on high speed only. The root cause of these conditions is water intrusion into the…
• 10169864Dec 9, 2019Equipment, Electrical system. "This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed above equipped with F10 7” Navigation and 7” Display Audio head units. When the user plays a pre-recorded CD, Gracenote recognizes the disc then shows the artist and track name information along with the album cover art on the head unit display (when available).
• 10168574Nov 15, 2019Equipment, Electrical system. This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.
• 10168562Nov 15, 2019Equipment, Electrical system. This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD. When accessing the Maintenance period information on the SSM4, the maintenance interval default values for mileage and number of months are different from those displayed on the MFD. This procedure describes how to synchronize the MFD and SSM4 values to insure proper customer notification.
• 10168589Nov 8, 2019Brakes, Electrical system, Equipment. "Subaru of America, Inc. (Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall."
• 10166913Oct 18, 2019Electrical system. This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to play music files stored on a customer’s Android® phone / device through the head units (H/U) used in the applicable models listed above. This information is applicable ONLY to Android devices operating with Operating System (OS) version 10. IOS (AppleTM) devices are not affected.
• 10165552Sep 30, 2019Wheels, Brakes. This bulletin announces a design change made to the rear wheel / brake backing plates. Under certain circumstances, some customers may have a concern regarding a howling-type sound from the rear of the vehicle later diagnosed as a faulty hub / bearing assembly. Unevenness of the backing plate surfaces may affect the concentricity (roundness) of the hub / bearing after torqued during assembly and over time, cause…
• 10165497Sep 26, 2019Transmission and drivetrain. This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Investigation has identified likely sources of the seepage to be the sealant used on the CVT’s oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the…
• 10164446Aug 29, 2019Transmission and drivetrain. "This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Investigation has identified likely sources of the seepage to be the sealant used on the CVT’s oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing…
• 10164390Aug 23, 2019Electrical system, Equipment. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
• 10164184Aug 8, 2019Equipment, Electrical system. This bulletin announces new reprogramming file availability and the software installation procedure to address additional operational concerns received from the field and listed below involving “Gen 2” F10 Navigation and Display Audio units with 7” display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation.
• 10163558Jul 26, 2019Electrical system, Equipment. All 2015-2017 MY vehicles with Fujitsu TEN (F10) 7in. Multimedia Navigation (AVN) & Display Audio Units. This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation “Gen 2” and “Gen 2.1” F10 Navigation and Display Audio systems. We will continue to add more helpful tips to this TSB as they become…
• 10163556Jul 23, 2019Suspension, Body and structure. This Service Information Bulletin announces a change made to the rear subframe retaining bolts used on the models listed above. The design changes provide the bolt with an increased durability against rust.
• 10163526Jul 12, 2019Visibility (wipers, defrost, mirrors), Electrical system. "This bulletin announces availability of new power window switch assemblies developed to address the following customer concerns: • Power windows inoperative from the driver’s door master and / or passenger front door switch • Unable to remotely operate other door windows from the driver’s door master switch • One-Touch Auto Up / Down features inoperative from either / both front door switches"
• 10163525Jul 11, 2019Brakes. This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the…
• 10163521Jul 9, 2019Transmission and drivetrain. This bulletin provides a procedure for addressing a limited number of concerns involving a tapping-type sound originating from the area where the engine and CVT are joined. On affected vehicles, the sound can be heard easiest after the engine is fully warmed up.
• 10163520Jul 9, 2019Exterior lighting, Electrical system. SOA has received multiple requests for additional 83399Fj000rt BRAKE LIGHT SWITCH tools and now has sufficient stock to allow retailers to place orders for single tools.
• 10163519Jul 8, 2019Electrical system. This service information bulletin provides a procedure for customizing the maintenance period settings of the MFD. When accessing the maintenance period information on the SSM4, the maintenance interval default values for mileage and number of months are different from those displayed on the MFD. This procedure describes how to synchronize the MFD and SSM4 values to insure proper customer notification.
• 10163017Jun 27, 2019Engine. This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
• 10161824May 21, 2019Equipment. Subaru Service and Technical Support Line Newletter.
• 10161819May 9, 2019Engine, Transmission and drivetrain. This bulletin provides a procedure for addressing a limited number of concerns involving a tapping -type sound originating from the area where the engine and CVT are joined. On affected vehicles, the sound can be heard easiest after the engine is fully warmed up.
• 10161815May 8, 2019Brakes. Subaru of America, Inc. (Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall.
• 10161813May 6, 2019Equipment. To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
• 10161812May 2, 2019Visibility (wipers, defrost, mirrors), Electrical system. This bulletin announces availability of new power window switch assemblies developed to address the following customer concerns: ? Power windows inoperative from the driver?s door master and / or passenger front door switch ? Unable to remotely operate other door windows from the driver?s door master switch ? One-Touch Auto Up / Down features inoperative from either / both front door switches
• 10160202Apr 25, 2019Equipment. This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed above equipped with F10 7? Navigation and 7? Display Audio head units.
• 10160204Apr 24, 2019Exterior lighting. Subaru of America, Inc. (Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall.
• 10160214Apr 23, 2019Electrical system, Engine. This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.

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