2017 Subaru Crosstrek Technical Service Bulletins

336 technical service bulletins (TSBs) are on record for the 2017 Subaru Crosstrek. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10133520Mar 14, 2018Equipment. This Service Information bulletin provides a new troubleshooting chart to use when diagnosing a DTC B1760 related to the Occupant Detection System (ODS). Following these diagnostic steps will help avoid unnecessary ODS sensor / seat cushion assembly replacement
• 10140478Feb 23, 2018Equipment. Please check your inventory and incoming shipments for part numbers 31000AJ730R1 & 31000AJ740R1 manufactured prior to 2/9/18. If the face of the torque converter is stamped with a 290, 291 or 292, please return these parts to your facing RDC as defective.
• 10140485Feb 13, 2018Body and structure, Equipment. This bulletin announces a design change to the air vent grille located in the lower portion of the trunk (or cargo) area. The shutters of the vent grille are designed to open briefly and relieve cabin pressure when the doors are shut with the windows fully closed. The vent grilles have rubber ?shutters? which occasionally, may catch on the frame (case) portion and not close properly allowing outside air / odor to…
• 10140470Feb 13, 2018Equipment, Body and structure. This bulletin announces a design change to the air vent grille located in the lower portion of the trunk (or cargo) area. The shutters of the vent grille are designed to open briefly and relieve cabin pressure when the doors are shut with the windows fully closed. The vent grilles have rubber ?shutters? which occasionally, may catch on the frame (case) portion and not close properly allowing outside air / odor to…
• 10130270Jan 24, 2018Brakes, Exterior lighting. This Service Information bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s warning lamp to illuminate.
• 10130285Jan 15, 2018Equipment. Technical support guide for navigation and audio f10 gen2 systems.
• 10130277Jan 11, 2018Body and structure. ( 2017-2018MY Impreza - 5 Dr Only)
• 10130280Jan 5, 2018Equipment. Models with FujitsuTEN (F10) Gen 2.0 / 2.1 Navigation or Display Audio Head Units ONLY. This bulletin provides a repair procedure to address specific, confirmed customer concerns of: ? Audio output interruption every 2-3 seconds when listening to AM or FM radio broadcasts ? No audio output at all when attempting to listen to a HD Radio broadcast.
• 10130287Jan 3, 2018Equipment, Electrical system. The corrected update files are now available for download from Subarunet. TSB 15-20516R has been revised with new file names where applicable and re-posted to STIS.
• 10130278Jan 3, 2018Equipment, Electrical system. This bulletin announces new reprogramming file availability and the software installation procedure to address additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation.
• 10138770Dec 22, 2017Equipment. Subject: Removal of Certain Fujitsu 10 Audio / Navigation Update Files from Subarunet The following update files have been temporarily removed from Subarunet due to potential quality concerns with the 2nd file used in those updates. Retailers are requested to take the following action: ? If any of the following Fujitsu 10 Audio / Navigation files have been downloaded and saved locally, please discontinue their use…
• 10138774Dec 20, 2017Electrical system, Equipment. This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation.
• 10138778Dec 15, 2017Air bags, Electrical system, Equipment. NOTE: The Airbag systems used on previous and current WRX, STI and Tribeca models are NOT equipped with EDR functionality. This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. The function of the EDR is best explained using the following statements found in the vehicle Owner?s Manual: ?This vehicle is equipped with an event data…
• 10131632Sep 11, 2017Engine cooling. This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
• 10131633Sep 6, 2017Equipment. Models with Manual HVAC Systems only. This Service Information bulletin provides precautions to use when removing the HVAC control panel to prevent damaging the blower fan speed switch. When removing the control panel, if the fan speed switch wiring harness is pulled taught or becomes stressed, the switch may be damaged. If the connector (lower) portion of the switch becomes separated from the switch body even…
• 10117556Aug 16, 2017Equipment. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
• 10117545Aug 2, 2017Body and structure. This bulletin provides a procedure for replacement of the black foam rubber insulating cushions for the roof rails. In rare cases, the cushion(s) may come loose and begin to protrude from under the roof rails where they contact the body.
• 10117533Jun 28, 2017Exterior lighting. This Service Information bulletin announces a production method change to the rear combination lamp assembly. The application procedure of the anti-fog coating was changed to prevent a customer concern of visible drip marks (or streaks) appearing on the inside of the lamp lens.
• 10117528Jun 26, 2017Engine cooling. This bulletin outlines design changes made to the upper oil pan assembly on FA and FB engines used on the models listed above. There have been isolated cases where the sealer used between the upper oil pan and the crankcase has become displaced resulting in engine oil seepage. Revisions made to the upper oil pan casting: * The mating flange thickness of the casting in the area identified as the cause for the…
• 10117532Jun 22, 2017Equipment. Models with SRVD Only. This bulletin provides revised diagnostic and repair procedures to address DTC B2327 for the Subaru Rear Vehicle Detection (SRVD), Blind-Spot Detection (BSD) and Rear Cross Traffic Alert (RCTA) system on the applicable models listed above. Under very specific (rare) conditions, the radar function of the SRVD system may experience a communication error and cause the SRVD warning lamp to…
• 10117529Jun 15, 2017Engine, Engine cooling. This Service Information bulletin announces a material change to the engine accessory drive / v-belt made to address customer concerns of a slipping belt (squeal or chirping) sound.
• 10111085Apr 25, 2017Electrical system. ONLY 2016-2017MY: Those Models equipped with STARLINK Telematics. Provisioning is the process by which the DCM receives the subscription request and activates the related DCM features requested as outlined in the specific subscription contract. If provisioning is not successful then the DCM may remain in an inactive state and the requested services may not be activated for the customer. Field investigation has…
• 10111074Mar 10, 2017Engine cooling. This bulletin outlines design changes made to the upper oil pan assembly on FA and FB engines used on the models listed above. There have been isolated cases where the sealer used between the upper oil pan and the crankcase has become displaced resulting in engine oil seepage.
• 10111082Mar 2, 2017Equipment. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet. CONTENTS Within the terms of the Basic New Car Warranty and the one year Replacement Parts Warranty, the Exchange Program provides for…
• 10111067Dec 16, 2016Fuel system. This Service Information bulletin announces a change to the shape of the rubber cap used on the flange nuts securing the sub-level sending unit to the fuel tank. In addition, two of the caps are now used in production instead of only one. This change was made to enhance productivity during vehicle assembly.
• 10120997Nov 16, 2016Equipment. The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
• 10120983Oct 27, 2016Equipment. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
• 10131647Sep 30, 2016Equipment. The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
• 10131639Sep 20, 2016Visibility (wipers, defrost, mirrors). This bulletin announces a change to the procedure used in production of the rear door glass assembly. The bottom edge of the door glass is pressed into a metal channel lined with rubber. The channel attaches the door glass assembly to the window regulator. In below-freezing temperature conditions, water freezing in the channel combined with the door glass sticking to the door weatherstrip can increase chance of the…
• 10182596Aug 26, 2016Equipment. Various paint manufacturers designate their own stock numbers and coding information although many of the major suppliers are now using the SOA paint codes to help eliminate possible confusion. Their color formulations are updated on a continual basis. Some vendors may have different color names than those provided to them by SOA. Be sure to double-check the codes and formulas beforehand to help insure an accurate…
• 10111096Jul 21, 2016Equipment, Visibility (wipers, defrost, mirrors). This Service Information bulletin provides a guideline to use for placement of required or mandated windshield stickers (inside and / or outside) on vehicles equipped with EyeSight Driver Assist Technology and High Beam Assist (HBA) features.
• 10139508May 18, 2016Equipment. This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation ?Gen 2? and ?Gen 2.1? F10 Navigation and Display Audio systems.
• 10232535Jul 17, 2014Electrical system. Replacement Key and Immobilizer Info
• 10232894Mar 7, 2014Engine cooling. Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months, whichever comes first.
• 10233119Apr 25, 2013Engine cooling. Oil Filler Cap Gasket Coming Unseated
• 10232869Feb 19, 2013Equipment, Other or unknown. Puddle Light Recall

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