2023 Subaru Crosstrek Technical Service Bulletins

206 technical service bulletins (TSBs) are on record for the 2023 Subaru Crosstrek. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10252494Mar 25, 2024Electrical system, Equipment. This bulletin provides information for all Gen 3 Telematics and Cp 1.5 infotainment equipped vehicles, starting with 2023MY, allowing access to valet mode through the head unit.
• 10252531Mar 19, 2024Equipment, Electrical system. "This Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. These devices are often employed by insurance companies to monitor driver activity for premium calculations, and can cause DTC B2A15, a red telematics MIL to illuminate, or recurring STARLINK notification to retailers and emails to customers. "
• 10252492Mar 19, 2024Equipment. This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system’s remote access features.
• 10252491Mar 19, 2024Electrical system, Equipment. This bulletin addresses an error code 202 and or 204 when attempting to complete the STARLINK telematics subsription process.
• 10252454Mar 5, 2024Equipment, Electrical system. This bulletin provides the diagnostic procedure for Harman Infotainment Systems when DTC B2255 is detected. This update should prevent unnecessary replacement of the head unit or USB cable.
• 10249606Jan 11, 2024Equipment, Electrical system. This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
• 10249605Jan 9, 2024Equipment, Electrical system. This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed.
• 10249600Jan 8, 2024Electrical system, Engine cooling. This bulletin announces the availability of new reprograming files for the Engine Control Module (ECM).
• 10248193Dec 8, 2023Electrical system, Equipment. The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
• 10246109Nov 15, 2023Electrical system. This Service Information Bulletin announces the revised break-in procedure for the A/C compressor.
• 10246083Nov 7, 2023Engine cooling, Equipment. This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM).
• 10244903Oct 26, 2023Other or unknown, Equipment, Electrical system. This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
• 10244907Oct 12, 2023Equipment, Electrical system. This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is detected.
• 10244898Oct 12, 2023Engine cooling, Electrical system. This bulletin announces availability of reprogramming files for the Engine Control Module (ECM) to address rare cases of DTCs P0011 (“A” Camshaft Position – Timing Over-Advanced or SystemPerformance Bank 1) and P0021 (“A” Camshaft Position – Timing Over-Advanced or System Performance Bank 2) detected by the ECM.
• 10244906Oct 9, 2023Engine cooling, Equipment. This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). If DTC P0420 is found to be stored in the ECM, follow the diagnostic procedures outlined below.
• 10244889Oct 2, 2023Equipment, Electrical system. The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed
• 10243372Sep 11, 2023Forward collision avoidance, Electrical system, Equipment. This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSight® system after body repair procedures have been performed.
• 10241846Aug 31, 2023Engine cooling, Electrical system, Equipment. This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.
• 10241845Aug 31, 2023Equipment, Electrical system. This bulletin announces the repair procedures when corrosion is encountered within the instrument panel wiring harness and the rear wiring harness connectors.
• 10241830Aug 15, 2023Seats. "This bulletin announces a design change made to the outer hinge cover on the driver’s 10-way adjustable power seats."
• 10241801Aug 1, 2023Equipment, Electrical system, Latches, locks and linkages. The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
• 10240123Jul 31, 2023Equipment, Electrical system. This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns.
• 10240113Jul 13, 2023Equipment, Electrical system. This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
• 10240110Jul 11, 2023Equipment. This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.
• 10238470Jun 29, 2023Equipment, Electrical system. This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns.
• 10238456Jun 28, 2023Transmission and drivetrain, Electrical system. This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.
• 10238440Jun 13, 2023Transmission and drivetrain, Engine cooling. This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration.
• 10238443Jun 6, 2023Electrical system, Equipment. The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
• 10238438Jun 5, 2023Equipment, Other or unknown, Engine cooling, Electrical system. This Service Information Bulletin provides the diagnostic procedure for the STARLINK® Remote Engine Start (RES). All Gen2 and Gen3 Telematics Equipped Models.
• 10237291May 22, 2023Suspension. This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts.
• 10237276May 15, 2023Equipment, Electrical system. Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units (H/U).
• 10237273May 11, 2023Equipment, Electrical system. The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
• 10237272May 11, 2023Electrical system, Equipment. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
• 10237262May 9, 2023Engine cooling. This bulletin announces availability of reprogramming files for the Engine Control Module (ECM) to address rare cases of DTCs P0011 (“A” Camshaft Position – Timing Over-Advanced or System Performance Bank 1) and P0021 (“A” Camshaft Position – Timing Over-Advanced or System Performance Bank 2) detected by the ECM.
• 10237239May 2, 2023Equipment, Electrical system. This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed.
• 10235289Apr 27, 2023Transmission and drivetrain. This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.
• 10235313Apr 26, 2023Electrical system, Equipment. This Bulletin outlines the operating characteristics of the Remote Climate Control operation on hybrid vehicles.
• 10235287Apr 11, 2023Equipment, Electrical system. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
• 10235285Apr 5, 2023Electrical system, Equipment. This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
• 10233907Mar 23, 2023Equipment, Electrical system. This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
• 10233886Mar 15, 2023Equipment, Electrical system. This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns.
• 10232239Feb 28, 2023Equipment, Electrical system. This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system’s remote access features.
• 10232237Feb 28, 2023Electrical system, Equipment. When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully.
• 10232236Feb 28, 2023Engine cooling, Electrical system. This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices.
• 10232214Feb 7, 2023Equipment, Electrical system. The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
• 10231316Jan 24, 2023Electrical system, Engine cooling. This bulletin announces availability of reprograming files for the Engine Control Module (ECM) to address rare cases of the engine surging/jolting when releasing the accelerator from halfthrottle.
• 10231299Jan 12, 2023Transmission and drivetrain. This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.
• 10231291Jan 9, 2023Electrical system. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
• 10228788Dec 20, 2022Electrical system, Equipment. This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns.
• 10228780Dec 9, 2022Electrical system. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

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