2023 Subaru Crosstrek Problems
Compared with other Subaru Crosstrek years
Fewer complaints than typical for this model
34/100 0.7× a typical year · 50 = typical
- Complaint rate is 0.7× that of a typical Subaru Crosstrek year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 27 of its 35 complaints were filed by the end of 2025.
- Most reported part: Other or unknown (11 complaints).
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 35filed with NHTSA
- Median mileage
- 16,500miles, 2 complaints with mileage
- Recalls
- 0campaigns on record
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
- NHTSA crash rating
- 5 / 5stars overall
- EPA fuel economy
- 29 mpgcombined, 2.5L 4-cyl AWD · 27 city / 34 hwy
Sources: NHTSA records for the 2023 Subaru Crosstrek (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 35 consumer complaints for the 2023 Subaru Crosstrek. The part named most often is other or unknown, with 11 complaints (31% of the total), followed by visibility (7) and electrical system (6). 2 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 16,500 miles. Of all complaints, 4 involved a crash, 4 an injury, according to the filers. NHTSA lists 0 recall campaigns and 206 technical service bulletins for this model year. Other or unknown complaints overlap with 28 technical service bulletins filed under the same part. Compared with the other 8 Subaru Crosstrek model years that have at least 25 complaints and are old enough to compare, this one scores 34 out of 100, where 50 is a typical year for the model (fewer complaints than typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Other or unknown11 31%
- Electrical system6 17%
- Engine5 14%
- Brakes4 11%
- Lane departure3 8.6%
- Air bags2 5.7%
- Seat belts1 2.9%
Also reported: Seats (1), Body and structure (1), Suspension (1), Tires (1), Transmission and drivetrain (1), Vehicle speed control (1).
Example complaints
Other or unknown: “Debris on the interstate (likely a rock from a dump truck a few vehicles ahead) hit the lower right corner of the windshield on the passenger side. The impact immediately caused a large chip and bullseye shaped crack almost six inches in diameter. The impact was loud enough to make my ears ring. I have not experienced this kind of sound or damage in other brand vehicles. The windshield needed to be replaced and paid for out of pocket. It was not covered by warranty or insurance.”
NHTSA complaint #11555771, filed 2023-11Visibility (wipers, defrost, mirrors): “Overall I’m disappointed in the quality of the manufactured parts and accessories. It leads me to believe low grade materials were used in manufacturing this vehicle. My vehicle is brand new and has 2500 miles on it and the front windshield has a crack that is obvious to the naked eye that it was not caused by a rock hitting it while driving. If low grade quality (thin glass) was used to produce this vehicle and it easily breaks/cracks this is a safety hazard for drivers and passengers.”
NHTSA complaint #11517966, filed 2023-04Electrical system: “The battery and electrical system died while I was at a red light in traffic on my way to work. I was stuck on a major road with trucks and traffic behind me while I was stuck in the middle lane. I had to wait for help to be pushed out of traffic to the sidewalk and wait for a jump. The Subaru dealership confirmed this was an issue with their battery and auto stop/start system and charged me $600 to replace the battery. When it died, every light on my dashboard lit up but there was no prior warning. …”
NHTSA complaint #11758851, filed 2026-08Engine: “Oct 7 2025 when me and my 6 year old daughter. Was leaving after picking her up at mom i drove off then came to stop sign so i slowly hit breaks and car accelerated very dangerous im very concerned”
NHTSA complaint #11692207, filed 2025-10Mileage when problems were reported
100% of the 2 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 4,000 and 29,000 miles.
Complaints by year filed
This model year is less than 4 years old, so a trend is not meaningful yet.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2023 Subaru Crosstrek. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| Crosstrek · wagon AWD | ★★★★★ | 4 / 4 | 5 | 5 | 4 · 15.6% risk |
Driver aids listed by NHTSA for the 2023 model year: forward collision warning optional, lane departure warning optional, automatic emergency braking optional.
Neighbouring years: 2022: same overall rating; 2024: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2023 Subaru Crosstrek version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving); plug-in hybrid figures are for gasoline-only (hybrid mode) driving, so no annual cost is shown.
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| Crosstrek AWD | 2.0L 4-cyl | CVT | 28 | 33 | 30 | $2,250 |
| Crosstrek AWD | 2.0L 4-cyl | 6-speed manual | 22 | 29 | 25 | $2,700 |
| Crosstrek AWD | 2.5L 4-cyl | CVT | 27 | 34 | 29 | $2,300 |
| Crosstrek Hybrid AWD | 2.0L 4-cyl · plug-in hybrid | CVT | 36 | 35 | 35 gas only | — |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
NHTSA lists no recall campaigns for the 2023 Subaru Crosstrek in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 206 on record; the latest 10 are shown.
- 11037943Oct 5, 2026Electrical system, Other or unknown. This announcement provides information on a new software update for the Midtronics Dss and DCA machines.
- 11037942Sep 28, 2026Transmission and drivetrain, Electrical system. This announcement provides information on an enhancement of the TechShare CVT diagnostic assitance application.
- 11037940Sep 18, 2026Other or unknown. This bulletin provides paint code information for 2027 model year vehicles.
- 11037938Sep 18, 2026Electrical system. "This Bulletin announces additional troubleshooting steps for the following DTCs: DTC C1956: RH Actuator Circuit DTC C1957: LH Actuator Circuit"
- 11037930Sep 15, 2026Other or unknown. This announcement provides an update to all 2027 model year Subaru warranty coverages for wear items and adjustments.
- 11037929Sep 14, 2026Electrical system, Other or unknown. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the original bulletin.
- 11037928Sep 14, 2026Electrical system, Other or unknown. In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the listed models and model years…
- 11037927Sep 14, 2026Electrical system. This bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. This is an revised version of the original bulletin.
- 11036822Aug 31, 2026Body and structure. This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. This is an revised version of the…
- 11036804Aug 21, 2026Transmission and drivetrain, Electrical system. This Announcement provides diagnostic assistance for CVT issues.
Other model years of the Subaru Crosstrek
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2026 | 11 | — | 1 | — | 29 | — | Too new |
| 2025 | 46 | 8,000 | 0 | 5 | 29 | Too new to compare | Too new |
| 2024 | 120 | 10,100 | 2 | 5 | 29 | Too new to compare | Too new |
| 2023 | 35 | 16,500 | 0 | 5 | 29 | 34 · Fewer | Too new |
| 2022 | 31 | 34,000 | 0 | 5 | 29 | 15 · Fewer | Rising |
| 2021 | 115 | 2,460 | 1 | 5 | 29 | 93 · More | Stable |
| 2020 | 71 | 5,200 | 0 | 5 | 30 | 64 · Typical | Falling |
| 2019 | 285 | 10,542 | 7 | 5 | 29 | 100 · More | Falling |
| 2018 | 195 | 18,000 | 5 | 5 | 29 | 100 · More | Falling |
| 2017 | 94 | 27,800 | 1 | 5 | 29 | 50 · Typical | Falling |
| 2016 | 132 | 37,620 | 1 | 5 | — | 49 · Typical | Falling |
| 2015 | 17 | 50,000 | 1 | — | — | — | Stable |
| 2014 | 16 | 60,000 | 1 | — | — | — | Stable |
| 2013 | 26 | 68,050 | 1 | — | — | 0 · Fewer | Falling |
All Subaru Crosstrek model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2023 Subaru Crosstrek have?
NHTSA recorded 35 consumer complaints for the 2023 Subaru Crosstrek as of Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2023 Subaru Crosstrek is reported most often?
Other or unknown is named most often, in 11 complaints (31% of the total), followed by visibility with 7.
Has the 2023 Subaru Crosstrek been recalled?
NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2023 Subaru Crosstrek do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2023 Subaru Crosstrek 5 out of 5 stars overall. Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2023 Subaru Crosstrek get?
The EPA rates the 2023 Subaru Crosstrek (Crosstrek AWD, 2.5L 4-cyl) at 29 mpg combined, 27 city and 34 highway, with an estimated annual fuel cost of $2,300 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2023 Subaru Crosstrek reported?
Among the 2 complaints that include a mileage, the median is 16,500 miles and the middle half falls between 4,000 and 29,000 miles; 100% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.