2023 Subaru Crosstrek Forward collision avoidance Problems
- Complaints
- 5about this part
- Share
- 14%of 35 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 5 complaints about the forward collision avoidance of the 2023 Subaru Crosstrek, 14% of the 35 complaints for this model year. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving today January 30th 2026 on the road going 35 mph into the sunlight and all of the sudden my vehicle acted like I slammed on my brakes and I jerked forward almost hitting my chin in the steering wheel. Luckily no one was close behind me or I could have easily been hit. There was nothing in front of me so emergency brakes should not have deployed.”
NHTSA complaint #11714624, filed 2026-01“All the advanced driver assistance system items listed on the website list all Shutdown. The emergency brake lamp also was lighted. Subaru service has not found a solution as of yet. This issue clears then coms back within a single day. I find the system that I purchased not working is most alarming.”
NHTSA complaint #11602997, filed 2024-07“Purchased vehicle 8/27/2025 within 1 day and 1 month of 2 separate class action lawsuits. Purchased from CarMax Wilmington. Car produced electrical shock to my hand first time I attempted to pair the vehicle. Parkway stated at that time I was under an additional warranty but the vehicle would require constant “updates”. This was an intentional deception to prevent me from pursuing what is required under the law, which is the replacement of head unit and subsequent by back of the vehicle when those services fail. …”
NHTSA complaint #11737874, filed 2026-05“A/C drain clogged and let water into car drenching all carpets below all seats- (2) electronic devices below driver and passenger seats malfunctioned and caused all Eyesight and safety systems to fail along with check engine light turning ON, all safety systems failed, all wheel drive offline and power steering went manual.”
NHTSA complaint #11608807, filed 2024-08Related service bulletins
- 11023536Sep 30, 2025In the interest of customer satisfaction Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage in the models listed. The extension will address…
- 11021263Jul 29, 2025This announcement provides information about a Subaru of America, Inc. preliminary settlement in a class action lawsuit regarding the EyeSight system in certain Subaru vehicles.
- 10243372Sep 11, 2023This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSight® system after body repair…
Forward collision avoidance: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 18% |
| 2025 | 5 | 11% |
| 2024 | 12 | 10% |
| 2023 | 5 | 14% |
| 2022 | 4 | 13% |
| 2021 | 14 | 12% |
| 2020 | 2 | 3% |
| 2019 | 4 | 1% |
| 2018 | 3 | 2% |
| 2015 | 1 | 6% |
Other parts of the 2023 Subaru Crosstrek
11 complaintsVisibility (wipers, defrost, mirrors)
7 complaintsElectrical system
6 complaintsEngine
5 complaintsBrakes
4 complaintsLane departure
3 complaintsAir bags
2 complaintsBack-over prevention (rear camera)
1 complaintsSeat belts
1 complaintsSeats
1 complaintsBody and structure
1 complaintsSuspension
1 complaints
← All problems reported for the 2023 Subaru Crosstrek
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology