2021 Subaru Crosstrek Forward collision avoidance Problems
- Complaints
- 14about this part
- Share
- 12%of 115 total for the year
- Median mileage
- 5,129miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 14 complaints about the forward collision avoidance of the 2021 Subaru Crosstrek, 12% of the 115 complaints for this model year. Where a mileage was given, the median is 5,129 miles. 2 of these say a crash was involved and 1 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My vehicle is equipped with eyesight, which is a Subaru technology that includes adaptive cruise control, forward collison warning/breaking, lane departure warning, rear automatic braking, etc. Subaru claims that windshield replacements must use Subaru glass due the optical clarity of the windshield and that the eyesight system must be recalibrated. This is a $1339 cost (via safelight) to replace the windsheild. I have 8400 miles on my vehicle, and I am getting ready to have the second windshield put on the car. The glass simply breaks to easily. …”
NHTSA complaint #11415184, filed 2021-05, 8,308 miles“The lane keeping feature will randomly cause the vehicle to veer towards the center line at a variety of speeds and under a variety of conditions, requiring immediate driver correction to avoid crossing the center line. No accident has occurred but the system is now deactivated. In addition, the collision avoidance system does not reliably acquire a vehicle ahead if that vehicle is stopped and the speed differential is >30-40 MPH. Without driver manual braking, a crash would occur.”
NHTSA complaint #11414690, filed 2021-05, 1,950 miles“Was driving on highway when all of the lights on my dash illuminated. Eventually I got a warning for oil at temp alarm. Was giving code P2757 and P0700. Looks like this a common issue in Subarus but doesn’t look like it covers anything after 2020.”
NHTSA complaint #11754078, filed 2026-07“Subaru Eyesight system engaged randomly with no forward obstacles. Dashboard lit up, signaled alarm, and brakes engaged causing the car's nose to bottom-out. This has happened twice, thankfully at low speeds and thankfully without another car rear ending me. I'm worried this will happen on the highway. Eyesight system is generally unreliable. Random lane departure warnings and obstacles detected where there are none.”
NHTSA complaint #11577927, filed 2024-03“The car in front of me was about a two car's lengths away. It was very cold and that car's exhaust plume was larger than normal. The exhaust plume was highlighted by sunlight, and I believe my car thought it was an object. The auto braking system alerted and immediately slammed on the brakes in the middle of heavy traffic. There was no time for me to respond. Thankfully no one hit me. If I'd been on the highway it could have been catastrophic. The problem has not been reproduced or inspected.”
NHTSA complaint #11736429, filed 2026-05Related service bulletins
- 11023536Sep 30, 2025In the interest of customer satisfaction Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage in the models listed. The extension will address…
- 11021263Jul 29, 2025This announcement provides information about a Subaru of America, Inc. preliminary settlement in a class action lawsuit regarding the EyeSight system in certain Subaru vehicles.
- 10243372Sep 11, 2023This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSight® system after body repair…
Forward collision avoidance: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 18% |
| 2025 | 5 | 11% |
| 2024 | 12 | 10% |
| 2023 | 5 | 14% |
| 2022 | 4 | 13% |
| 2021 | 14 | 12% |
| 2020 | 2 | 3% |
| 2019 | 4 | 1% |
| 2018 | 3 | 2% |
| 2015 | 1 | 6% |
Other parts of the 2021 Subaru Crosstrek
33 complaintsOther or unknown
26 complaintsElectrical system
16 complaintsEngine
16 complaintsTransmission and drivetrain
14 complaintsLane departure
5 complaintsBrakes
4 complaintsFuel system
4 complaintsBack-over prevention (rear camera)
3 complaintsSeats
3 complaintsSteering
3 complaintsBody and structure
3 complaints
← All problems reported for the 2021 Subaru Crosstrek
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology