2020 Subaru Crosstrek Forward collision avoidance Problems
- Complaints
- 2about this part
- Share
- 3%of 71 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 2 complaints about the forward collision avoidance of the 2020 Subaru Crosstrek, 3% of the 71 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The auto engine shut off was disengaged by the dealer while doing some repair. When we picked up the car, noticed engine trouble icons signifying this. We called the dealer and advised of this situation. We had asked if it could be disconnected and was told no, it is forbidden and a safety issue. So when I advised it was turned off, the dealer then refused to work on the car any further or to turn it back on. THEY ARE THE ONLY LOCAL SUBARU DEALER IN KNOXVILLE. That certified mechanic is the one who DID NOT reconnect this safety feature and then refused to fix it. …”
NHTSA complaint #11577568, filed 2024-03Related service bulletins
- 11023536Sep 30, 2025In the interest of customer satisfaction Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage in the models listed. The extension will address…
- 11021263Jul 29, 2025This announcement provides information about a Subaru of America, Inc. preliminary settlement in a class action lawsuit regarding the EyeSight system in certain Subaru vehicles.
- 10243372Sep 11, 2023This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSight® system after body repair…
Forward collision avoidance: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 18% |
| 2025 | 5 | 11% |
| 2024 | 12 | 10% |
| 2023 | 5 | 14% |
| 2022 | 4 | 13% |
| 2021 | 14 | 12% |
| 2020 | 2 | 3% |
| 2019 | 4 | 1% |
| 2018 | 3 | 2% |
| 2015 | 1 | 6% |
Other parts of the 2020 Subaru Crosstrek
34 complaintsElectrical system
11 complaintsTransmission and drivetrain
11 complaintsOther or unknown
9 complaintsEngine
5 complaintsFuel system
3 complaintsBrakes
2 complaintsSeat belts
2 complaintsBody and structure
2 complaintsVehicle speed control
2 complaintsBack-over prevention (rear camera)
1 complaintsSeats
1 complaints
← All problems reported for the 2020 Subaru Crosstrek
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology