2020 Subaru Crosstrek Transmission and drivetrain Problems
- Complaints
- 11about this part
- Share
- 15%of 71 total for the year
- Median mileage
- 12,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 11 complaints about the transmission and drivetrain of the 2020 Subaru Crosstrek, 15% of the 71 complaints for this model year. Where a mileage was given, the median is 12,000 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My 2020 Subaru Crosstrek CVT Valve Body equipment failure and CVT Torque Converter failure. This appears to be a common failure for prior Subaru Crosstrek model - however was not extended for coverage to 2020 and beyond models - appears the issue still persists and additional year models should be covered. My vehicle experience the same failure for CVT Valve Body failure and CVT Torque Converter while driving at highway speeds. …”
NHTSA complaint #11737051, filed 2026-05“The rear differential on my PHEV Crosstrek failed around 31,500 miles. My spouse was driving under 30mph and turning, and heard a clunking/popping/metal-on-metal sound that persisted intermittently for the remainder of the drive home. Since then on 1/8/26, the sound has been aggravated and persistent, every 45 seconds or so while driving, mostly while turning, so we brought it in and were alerted to significant and large metal shavings in the rear differential oil. …”
NHTSA complaint #11720387, filed 2026-02“Transmission failed at 62,000 miles out of gear on freeway. No power to get into shoulder. . I took it to dealer, they said it needed new transmission. I then took it to a specialist which ran diagnostic and said valve body/solenoid need replacement so I had the work done. Now at 63,000 2 months later same issue happened on the freeway. Specialist is replacing the entire transmission now. I’ve come to understand this is very common with the crosstrek. The 2019 has an extended drivetrain warranty to 100k miles. My 2020 is only warranted to 60k miles. …”
NHTSA complaint #11774051, filed 2026-10“What component of system failed: transmission At low speeds, my car makes a low moaning sound. I took it to the subaru dealership and after 2.5 hours, they said it's an issue with the transmission and needs a full replacement. Safety: According to a local subaru dealer's website, While it might be tempting to keep driving despite a known transmission fault, especially if the car seems to be running ‘fine’, there are inherent risks. Firstly, there’s the potential for the fault to escalate, causing more significant damage to the transmission system. …”
NHTSA complaint #11637535, filed 2025-01“The vehicle has experience numerous times now, and has been to the dealer for repairs regarding an unanticipated loss of all ability to accelerate or maintain speed until the vehicle is shutdown and restarted. This has caused significant stress when traveling on a fast moving freeway in the fast lane and then having to quickly get to the shoulder to power-cycle the vehicle. The dealer has seen the vehicle 5 times for this issue in the 10 months we have owned it, starting at 6k miles and we just got it back from 2 weeks with the dealer; today it has 9k miles. …”
NHTSA complaint #11455519, filed 2022-03Related service bulletins
- 11037942Sep 28, 2026This announcement provides information on an enhancement of the TechShare CVT diagnostic assitance application.
- 11036804Aug 21, 2026This Announcement provides diagnostic assistance for CVT issues.
- 11036814Aug 20, 2026This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on the TR580 model CVT transmissions used in the models listed.
- 11036809Aug 20, 2026This Service Information Bulletin announces the release of a new diagnostic assistance application for TR690 and TR580 CVT-equipped vehicles. This is an revised version of the…
- 11036806Aug 20, 2026This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model…
- 11033077May 28, 2026This Bulletin announces a correction to the diagnostic procedures for certain CVT related DTCs, including P0730, P0746, P0747, P0841, P0846, P0867, P1867, P1894, and P2723.
- 11033056May 4, 2026This announcement provides information on the remanufactured CVT transmission program.
- 11032040Apr 24, 2026This bulletin announces the service manual correction regarding clutch master cylinder reservoir service procedures.
- 11024861Nov 4, 2025This bulletin announces a design change made to the CVT Control Valve Body which enhancement was implemented to prevent abnormal operations. The updated valve body incorporates…
- 11023523Sep 30, 2025This bulletin announces a design change made to the CVT Control Valve Body. The updated valve body incorporates an enhanced valve sleeve to improve durability.
Transmission and drivetrain: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 2% |
| 2024 | 3 | 3% |
| 2023 | 1 | 3% |
| 2022 | 1 | 3% |
| 2021 | 14 | 12% |
| 2020 | 11 | 15% |
| 2019 | 24 | 8% |
| 2018 | 14 | 7% |
| 2017 | 13 | 14% |
| 2016 | 18 | 14% |
| 2015 | 6 | 35% |
| 2014 | 7 | 44% |
| 2013 | 4 | 15% |
Other parts of the 2020 Subaru Crosstrek
34 complaintsElectrical system
11 complaintsOther or unknown
9 complaintsEngine
5 complaintsFuel system
3 complaintsBrakes
2 complaintsForward collision avoidance
2 complaintsSeat belts
2 complaintsBody and structure
2 complaintsVehicle speed control
2 complaintsBack-over prevention (rear camera)
1 complaintsSeats
1 complaints
← All problems reported for the 2020 Subaru Crosstrek
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology