2020 Subaru Crosstrek Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 34about this part
- Share
- 48%of 71 total for the year
- Median mileage
- 5,200miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 34 complaints about the visibility of the 2020 Subaru Crosstrek, 48% of the 71 complaints for this model year. Where a mileage was given, the median is 5,200 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I bought my 2020 Subaru Crosstrek in may of 2020. The windshield is up to two cracks. I had the first filled through my insurance company and I just discovered the second today. Both cracks happens while driving on the interstate.”
NHTSA complaint #11399818, filed 2021-03, 14,000 miles“I had my 2020 Subaru Crosstrek (brand new, off the truck) for less than a month when a crack appeared in the lower left passenger side of my windshield. I didn't have any history of something hitting the windshield, it just cracked.”
NHTSA complaint #11342121, filed 2020-07, 1,500 miles“I got home from work, cleaned the windshield and there was no cracks...I didnt use the car the rest of the day. Next morning there was a crack in the windshield the car was not in motion and was parked”
NHTSA complaint #11396502, filed 2021-02, 11,800 miles“Just under 1600 miles noticed crack extending from the right hand edge of the windshield approx 6 in. Some flaking along the line. Took to dealer, sales manager looked at it and said it was a stone chip. His boss came out and said it was a stone chip from 10 ft away then a third person came out of the show room and from 15 ft said it was stone chip and to just turn it into my insurance company. My wife drives the car and said that nothing hit the windshield while she was driving. …”
NHTSA complaint #11326543, filed 2020-05, 1,600 miles“After 3 months of ownership a large round chip has appeared on my windshield. I have not heard any rock or debris while moving or stationary. My friend has the same car and had the exact same problem happen twice.”
NHTSA complaint #11328781, filed 2020-06, 1,600 milesVisibility (wipers, defrost, mirrors): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 12 | 26% |
| 2024 | 22 | 18% |
| 2023 | 7 | 20% |
| 2022 | 6 | 19% |
| 2021 | 33 | 29% |
| 2020 | 34 | 48% |
| 2019 | 123 | 43% |
| 2018 | 72 | 37% |
| 2017 | 25 | 27% |
| 2016 | 6 | 5% |
| 2013 | 1 | 4% |
Other parts of the 2020 Subaru Crosstrek
11 complaintsTransmission and drivetrain
11 complaintsOther or unknown
9 complaintsEngine
5 complaintsFuel system
3 complaintsBrakes
2 complaintsForward collision avoidance
2 complaintsSeat belts
2 complaintsBody and structure
2 complaintsVehicle speed control
2 complaintsBack-over prevention (rear camera)
1 complaintsSeats
1 complaints
← All problems reported for the 2020 Subaru Crosstrek
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology