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Visibility (wipers, defrost, mirrors)Part report

2021 Subaru Crosstrek Visibility (wipers, defrost, mirrors) Problems

Complaints
33about this part
Share
29%of 115 total for the year
Median mileage
4,080miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 33 complaints about the visibility of the 2021 Subaru Crosstrek, 29% of the 115 complaints for this model year. Where a mileage was given, the median is 4,080 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My vehicle is equipped with eyesight, which is a Subaru technology that includes adaptive cruise control, forward collison warning/breaking, lane departure warning, rear automatic braking, etc. Subaru claims that windshield replacements must use Subaru glass due the optical clarity of the windshield and that the eyesight system must be recalibrated. This is a $1339 cost (via safelight) to replace the windsheild. I have 8400 miles on my vehicle, and I am getting ready to have the second windshield put on the car. The glass simply breaks to easily. …”

NHTSA complaint #11415184, filed 2021-05, 8,308 miles

“bought the car last week and I got a crack on the windshield from a small rock. I did an insurance claim that I have an appt for next Wednesday and while driving to work another pebble hit the windshield. So the first crack has not even been fix and I got another one. In my years of driving I have never had this issue.”

NHTSA complaint #11504312, filed 2023-01

“When I bought the car last year I had it for less than 2 months before my windshield cracked from a rock while we were on the highway. I get this happens so I didn’t think anything of it until I saw how many other people have also had their windshield crack shortly after buying the car. Since I’ve gotten it replaced almost a year ago I haven’t had any issues.”

NHTSA complaint #11443493, filed 2021-12

“I bought this car January 2021. In June 2021, the smallest pebble cracked my windshield while I was driving on the freeway. Yesterday, 3/28/22, I was driving home from work like usual and my sunroof spontaneously exploded and completely shattered. Yep, you read that right. Don’t believe me? Search up: Subaru exploded sunroof on Google. Thank god I had the sunroof shade closed or else the glass would’ve fallen all over me. …”

NHTSA complaint #11458866, filed 2022-03

“Windshield is very fragile. (I think it cracks when a flower petal falls on it...) But seriously, I have about 20 chips in my windshield and have not had any significant boulders or trucks with rocks that have hit my windshield. It appears to be from every day urban commute, which is unusual. I have never had a car that I have had to replace the windshield in due to fragility. Also, the windshield seal has come completely off at the base near the hood.”

NHTSA complaint #11487919, filed 2022-10

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
20251226%
20242218%
2023720%
2022619%
20213329%
20203449%
201912343%
20187237%
20172527%
201665%
201314%

Other parts of the 2021 Subaru Crosstrek

Other or unknown
26 complaints
Electrical system
16 complaints
Engine
16 complaints
Forward collision avoidance
14 complaints
Transmission and drivetrain
14 complaints
Lane departure
5 complaints
Brakes
4 complaints
Fuel system
4 complaints
Back-over prevention (rear camera)
3 complaints
Seats
3 complaints
Steering
3 complaints
Body and structure
3 complaints

← All problems reported for the 2021 Subaru Crosstrek

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology