2021 Subaru Crosstrek Other or unknown Problems
- Complaints
- 26about this part
- Share
- 23%of 115 total for the year
- Median mileage
- 6,600miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 26 complaints about the other or unknown of the 2021 Subaru Crosstrek, 23% of the 115 complaints for this model year. Where a mileage was given, the median is 6,600 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I had a cracked windshield about a quarter inch bullseye with webbing about 8-9 inches. Didn't notice anything that has happened during driving or on the road. It was parked the night on friday until it was discovered late afternoon on a saturday.”
NHTSA complaint #11413138, filed 2021-04, 6,600 miles“I bought this car January 2021. In June 2021, the smallest pebble cracked my windshield while I was driving on the freeway. Yesterday, 3/28/22, I was driving home from work like usual and my sunroof spontaneously exploded and completely shattered. Yep, you read that right. Don’t believe me? Search up: Subaru exploded sunroof on Google. Thank god I had the sunroof shade closed or else the glass would’ve fallen all over me. …”
NHTSA complaint #11458866, filed 2022-03“On two incidents randomly and without warning the car failed to accelerate while driving in traffic on an open road and I had to coast to safety and put in park, then drive, then travel less than five miles home. Both times I immediately scheduled service with suburu with appointments about a week out. The car drove without incident while awaiting service. Service failed to replicate the problem, diagnose or remedy it after having the car a week and I was told“vehicle is operating properly at that time”. …”
NHTSA complaint #11603340, filed 2024-07“Sunroof exploded outward, the majority of the glass was blown away. The sunshade was open. The temperature was 56 degrees. I was traveling north on I 15 in Davis Couty, Utah. I was not injured, there were no other occupants. I drove to Subaru dealer, they said they have seen this before, only one case. It was inspected by service dealer and deemed safe to drive with sunshade closed. There were no warnings, the sunroof is used infrequently. There were no other objects on the roof.”
NHTSA complaint #11489284, filed 2022-10“Problem 1)Had my '21 Sport for 7 days. Started stalling few times when shifting from P to R while on a slight incline (dash lights up like in Acc mode) after driving it for about 30 min before and then turning it off to go inside of the store, etc. after about 2-5 minutes of idling, the car engine stopped like I was in auto stop, but didn’t kick back on when I shift gears to reverse or when I applied gas. But then I hit the on/off button and engine turns over just fine. …”
NHTSA complaint #11442196, filed 2021-11Related service bulletins
- 11037943Oct 5, 2026This announcement provides information on a new software update for the Midtronics Dss and DCA machines.
- 11037940Sep 18, 2026This bulletin provides paint code information for 2027 model year vehicles.
- 11037930Sep 15, 2026This announcement provides an update to all 2027 model year Subaru warranty coverages for wear items and adjustments.
- 11037929Sep 14, 2026This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the…
- 11037928Sep 14, 2026In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the listed…
- 11034249Jun 12, 2026This announcement is requesting retailer staff to retain the EyeSight protective hood covers from Generation 4 EyeSight cameras.
- 11033069May 18, 2026This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
- 11032034Apr 30, 2026This Service Information Bulletin was developed to provide interim guidance for vehicles exhibiting DTC B2A20.
- 11032039Apr 24, 2026This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
- 11030557Mar 26, 2026This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 3 | 27% |
| 2025 | 14 | 30% |
| 2024 | 34 | 28% |
| 2023 | 11 | 31% |
| 2022 | 13 | 42% |
| 2021 | 26 | 23% |
| 2020 | 9 | 13% |
| 2019 | 51 | 18% |
| 2018 | 42 | 22% |
| 2017 | 34 | 36% |
| 2016 | 34 | 26% |
| 2015 | 4 | 24% |
| 2014 | 3 | 19% |
| 2013 | 2 | 8% |
Other parts of the 2021 Subaru Crosstrek
33 complaintsElectrical system
16 complaintsEngine
16 complaintsForward collision avoidance
14 complaintsTransmission and drivetrain
14 complaintsLane departure
5 complaintsBrakes
4 complaintsFuel system
4 complaintsBack-over prevention (rear camera)
3 complaintsSeats
3 complaintsSteering
3 complaintsBody and structure
3 complaints
← All problems reported for the 2021 Subaru Crosstrek
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology