2020 Subaru Impreza Other or unknown Problems
- Complaints
- 17about this part
- Share
- 20%of 85 total for the year
- Median mileage
- 6,600miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 17 complaints about the other or unknown of the 2020 Subaru Impreza, 20% of the 85 complaints for this model year. Where a mileage was given, the median is 6,600 miles. 1 of these say a crash was involved and 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Bought the car 12/21 first windshield cracked 1/28 while sitting in my driveway over the weekend. Dealer claims there was a chip caused by a rock but I think the chip was caused by the cracking of the windshield dropped off at dealer 2/4 the first replacement is broken takes a week to get another picked up 2/11 $500 replacement windshield cracked 2/20 - while driving. I did not see or hear anything impact the windshield but I did here the glass crack. I feel that these windshields are unreasonably fragile and should last longer than 9 days under normal usage.”
NHTSA complaint #11310494, filed 2020-02, 2,100 miles“Driving at 40 MPH without hitting a bump, and without a lit hood ajar warning light, the car's hood flew open smashing the windshield and obstructing the driver's view. This occurred when the vehicle only had 10,022 miles on it and was less than 1 year in service. The vehicle was on a city street with no other traffic. Vehicle was towed to dealer, under dealer's protest.”
NHTSA complaint #11390791, filed 2021-01, 10,022 miles“I have now had 4 windshields crack and break and need to be replaced. It seems like every time one little rock hits the windshield boom another full replacement is needed. Every time I go for a road trip this keeps happening the must be a defect with the design or type of glass used for the Subaru Impreza 2020 models.”
NHTSA complaint #11715092, filed 2026-02“I own a 2020 Impreza Hatchback with 18k miles. A significant crack appeared in the windshield out of nowhere, literally while parked in a safe environment. I was advised by Subaru corporate and my local dealership that this is not covered by warranty and would have to make a claim with my insurance. I can provide pictures and further detailed information if so required.”
NHTSA complaint #11468778, filed 2022-06“A crack in my windshield appeared, seemingly over night, and is rapidly growing at an alarming rate. Because of the crack if I do not get this replaced soon my vision will be impeded. This is a problem the affects 2020 Subaru Imprezas and is a current class action law suit. It has not yet been inspected. And there were no prior warnings.”
NHTSA complaint #11419343, filed 2021-06Related service bulletins
- 11037943Oct 5, 2026This announcement provides information on a new software update for the Midtronics Dss and DCA machines.
- 11037940Sep 18, 2026This bulletin provides paint code information for 2027 model year vehicles.
- 11037930Sep 15, 2026This announcement provides an update to all 2027 model year Subaru warranty coverages for wear items and adjustments.
- 11037929Sep 14, 2026This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the…
- 11037928Sep 14, 2026In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the listed…
- 11034249Jun 12, 2026This announcement is requesting retailer staff to retain the EyeSight protective hood covers from Generation 4 EyeSight cameras.
- 11033069May 18, 2026This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
- 11032034Apr 30, 2026This Service Information Bulletin was developed to provide interim guidance for vehicles exhibiting DTC B2A20.
- 11032039Apr 24, 2026This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
- 11030557Mar 26, 2026This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 2 | 40% |
| 2024 | 3 | 9% |
| 2022 | 2 | 14% |
| 2021 | 2 | 14% |
| 2020 | 17 | 20% |
| 2019 | 26 | 13% |
| 2018 | 26 | 17% |
| 2017 | 22 | 18% |
| 2016 | 19 | 25% |
| 2015 | 14 | 18% |
| 2014 | 9 | 8% |
| 2013 | 21 | 8% |
| 2012 | 13 | 5% |
| 2011 | 5 | 9% |
| 2010 | 9 | 20% |
| 2009 | 7 | 7% |
| 2008 | 8 | 5% |
| 2007 | 1 | 1% |
| 2006 | 2 | 4% |
| 2005 | 5 | 7% |
| 2004 | 1 | 1% |
| 2002 | 5 | 2% |
| 2000 | 3 | 7% |
| 1999 | 1 | 5% |
| 1998 | 3 | 10% |
| 1996 | 1 | 5% |
| 1995 | 1 | 2% |
Other parts of the 2020 Subaru Impreza
56 complaintsBrakes
5 complaintsElectrical system
4 complaintsAir bags
3 complaintsEngine
3 complaintsForward collision avoidance
3 complaintsExterior lighting
1 complaintsLatches, locks and linkages
1 complaintsSteering
1 complaintsBody and structure
1 complaintsSuspension
1 complaintsTires
1 complaints
← All problems reported for the 2020 Subaru Impreza
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology