2020 Subaru Impreza Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 56about this part
- Share
- 66%of 85 total for the year
- Median mileage
- 7,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 56 complaints about the visibility of the 2020 Subaru Impreza, 66% of the 85 complaints for this model year. Where a mileage was given, the median is 7,000 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“With 7,000 miles on it, only a few months after purchase, my windshield cracked for no apparent reason. I've heard this is very common and there is a class action lawsuit against Subaru for it. The pattern in which mine cracked is similar to what others have posted in Impreza owners forums which tells me it's likely a defect and not a typical crack.”
NHTSA complaint #11340897, filed 2020-07, 7,000 miles“The first crack occurred spontaneously mid july 2020, started on the passenger side while driving on an exit ramp at 40 MPH. My passenger notice it. I replaced the windshield on 8/13/20. Today ( 10/5/20) the windshielded spontaneously cracked again... Heard a pop as I was driving to work on a highway at 55mph.”
NHTSA complaint #11362739, filed 2020-10, 7,500 miles“I recently bought a new 2020 Subaru Impreza sport (bought at 19 mi, current 1300 mi). Vehicle was stationary, parked overnight, during a cold night. The next morning after defrosting, I noticed a small, 2' crack originating from the lower center windshield. Upon inspection, there was no mark of contact by debris. Over the course of the day, the crack grew up to 10 inches. Contact made to dealership about defect.”
NHTSA complaint #11378075, filed 2020-12, 1,300 miles“My windshield cracked it about 2500 miles. I went to the dealer and they said it was a stone chip however I didn't see one. A couple of weeks ago and it cracked in the middle horizontally just below the rearview mirror. The two cracks were not connected initially. However I hit a bump in the road and they did connect. The crack goes almost all the way across from one side to the other of my windshield at this point.”
NHTSA complaint #11324076, filed 2020-05, 2,500 miles“Was driving to work and my window started to fog so I turned on my defroster and my window started to form a crack from the bottom of the window and worked its way up about 10 inches and then formed a t about 6 inches on each side at the top”
NHTSA complaint #11403821, filed 2021-03, 1,800 milesVisibility (wipers, defrost, mirrors): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 8 | 25% |
| 2022 | 3 | 21% |
| 2021 | 3 | 21% |
| 2020 | 56 | 66% |
| 2019 | 60 | 31% |
| 2018 | 40 | 26% |
| 2017 | 25 | 20% |
| 2016 | 5 | 7% |
| 2015 | 4 | 5% |
| 2014 | 1 | 1% |
| 2013 | 3 | 1% |
| 2012 | 6 | 2% |
| 2011 | 8 | 14% |
| 2010 | 6 | 13% |
| 2009 | 4 | 4% |
| 2008 | 25 | 14% |
| 2007 | 2 | 3% |
| 2006 | 2 | 4% |
| 2005 | 3 | 4% |
| 2004 | 4 | 4% |
| 2003 | 2 | 3% |
| 2002 | 17 | 6% |
| 2000 | 3 | 7% |
| 1999 | 1 | 5% |
| 1998 | 1 | 3% |
| 1997 | 2 | 7% |
| 1996 | 1 | 5% |
| 1995 | 4 | 9% |
| 1994 | 1 | 13% |
| 1993 | 13 | 39% |
Other parts of the 2020 Subaru Impreza
17 complaintsBrakes
5 complaintsElectrical system
4 complaintsAir bags
3 complaintsEngine
3 complaintsForward collision avoidance
3 complaintsExterior lighting
1 complaintsLatches, locks and linkages
1 complaintsSteering
1 complaintsBody and structure
1 complaintsSuspension
1 complaintsTires
1 complaints
← All problems reported for the 2020 Subaru Impreza
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology