2019 Subaru Outback Technical Service Bulletins

430 technical service bulletins (TSBs) are on record for the 2019 Subaru Outback. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10177828Jul 21, 2020Electrical system. IMPORTANT: This Service Information Bulletin has been removed following Software Version 6 release to the field. Please refer to TSb 15-211-17R for Gen 3.0 and TSB 15-236-18R for Gen 3.1 the update on this condition.
• 10177824Jul 17, 2020Equipment, Fuel system. To support the WRD-20 Fuel Pump Impeller Failure Campagn, a 20- minute videl along with a supporting post test assigned to all Dealer Service Technicians as 20L001010C - WRD-20 Fuel Pump Impeller Failure.
• 10177820Jul 17, 2020Electrical system. This Service information bulletin provides Telematics system/generation applicability.
• 10177826Jul 16, 2020Equipment, Electrical system. This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru.
• 10177825Jul 16, 2020Electrical system, Forward collision avoidance. This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place.
• 10177823Jul 16, 2020Fuel system. Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Impreza, Legacy, and Outback vehicles in which the fuel pump may become inoperative.
• 10177822Jul 14, 2020Electrical system, Equipment. The intent of this Service Information Bulletin is to provide Technicians and staff members who interact with the Telematics system insight to help address questions regarding opeation of the WiFi Hotspot feature.
• 10177821Jul 14, 2020Equipment, Electrical system. This Service Information Bulletin has been developed for use as a quick reference tool aid in diagnosing operational concerns of the Gen 2 Telematics system's remote access features.
• 10177819Jul 14, 2020Electrical system. This Service Information bulletin provides IMPORTANT information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DMC).
• 10177815Jul 8, 2020Equipment, Electrical system. This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns.
• 10176009May 11, 2020Latches, locks and linkages, Equipment. This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) opertation of the automatic door lock (auto-lock/unlock) feature.
• 10175966May 7, 2020Equipment, Fuel system. Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Impreza, Legacy, and Outback vehicles in which the fuel pump may become inoperative.
• 10175989May 6, 2020Engine cooling, Electrical system. This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM) for hard starting in sub-freezing temperatures, DTC P0400, and surging in high altitudes.
• 10174543Apr 30, 2020Equipment. All Models (Vehicle Cleaning- COVID-19Best Practices)
• 10174537Apr 30, 2020Equipment, Electrical system. This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System.
• 10174539Apr 29, 2020Fuel system. Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Impreza, Legacy, and Outback vehicles in which the fuel pump may become inoperative.
• 10174542Apr 26, 2020Fuel system. Parts Managers/Service Managers; Sales orders were placed and are currently being shipped directly to the retailers for all known SSLP and COP vehicles which fall under WRD-20.
• 10174540Apr 24, 2020Engine cooling, Electrical system. This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).
• 10174534Apr 17, 2020Fuel system. Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Impreza, Legacy, and Outback vehicles in which the fuel pump may become inoperative.
• 10174510Apr 17, 2020Electrical system, Latches, locks and linkages, Equipment. This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature.
• 10174512Apr 8, 2020Electrical system. This bulletin is designed to address an error code 202 and/or 204 when attempting to complete the STARLINK Telematics subscription process.
• 10173195Mar 31, 2020Electrical system, Equipment. This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize effciency while addressing customer concerns.
• 10173190Mar 26, 2020Electrical system, Equipment. This service bulletin announces the addition of diagnostics for DTC B224C: RADIO ANTENNA FAULTS to the service manuals of the models listed.
• 10173186Mar 26, 2020Equipment, Electrical system. This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed.
• 10173135Mar 20, 2020Electrical system, Body and structure, Latches, locks and linkages. This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific input (button press) from the operator.
• 10173127Mar 19, 2020Electrical system, Air bags, Equipment. This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.
• 10173114Mar 6, 2020Electrical system. This Service Information Bulletin is in response to several battery sensor replacements resulting from improper removal and/or installation practices.
• 10173027Mar 3, 2020Engine cooling, Equipment, Electrical system. The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
• 10171925Feb 27, 2020Engine cooling, Electrical system. This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).
• 10171942Feb 21, 2020Equipment. This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature.
• 10171939Feb 21, 2020Equipment. This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.
• 10171932Feb 19, 2020Electrical system. The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
• 10171924Feb 12, 2020Equipment, Electrical system. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
• 10171105Jan 31, 2020Visibility (wipers, defrost, mirrors), Electrical system, Equipment. This bulletin announces availability of new power window switch assemblies.
• 10171096Jan 28, 2020Equipment, Electrical system. This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U).
• 10171095Jan 28, 2020Electrical system, Equipment. The first TomTom map update for Gen 3.1 Harman navigation equipped vehicles was made available.
• 10171089Jan 17, 2020Equipment, Air bags, Electrical system. This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.
• 10169851Dec 30, 2019Equipment. Reprograming file availability for optimization of Harman Gen 3.1 Audio and Navigation Head Units.
• 10169848Dec 20, 2019Electrical system. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
• 10169878Dec 13, 2019Body and structure. Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Legacy and Outback vehicles, due to a potential spot weld issue on the duct located below the cowl panel. A total of 2,107 U.S. vehicles will be affected by this recall, 81 of which are retailed units.
• 10169824Dec 2, 2019Latches, locks and linkages, Electrical system. This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Currently, when the vehicle is locked by the auto-lock feature, if any door other than the driver’s door is unlocked manually before the driver’s door is unlocked, the auto-unlock operation is cancelled. The new logic keeps the auto-unlock…
• 10168571Nov 18, 2019Electrical system, Equipment. This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the question flow based on the…
• 10168567Nov 18, 2019Equipment, Electrical system. This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire…
• 10168565Nov 18, 2019Electrical system, Equipment. This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system’s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based…
• 10168560Nov 18, 2019Electrical system, Equipment. This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems. We will continue to add to this bulletin as more information becomes available.
• 10168627Nov 15, 2019Electrical system, Equipment. This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern.
• 10168573Nov 15, 2019Equipment, Electrical system. This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
• 10168569Nov 15, 2019Electrical system, Equipment. This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on…
• 10168566Nov 15, 2019Equipment, Electrical system. This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. A “Route Calculation Unsuccessful” message may be displayed when the selected route crosses state borders (e.g. Route 53 which crosses between Alabama and Tennessee).
• 10168563Nov 15, 2019Equipment, Electrical system. This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer…

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