2020 Subaru Outback Technical Service Bulletins

620 technical service bulletins (TSBs) are on record for the 2020 Subaru Outback. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10186426Jan 14, 2021Electrical system. This bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices.
• 10186397Jan 14, 2021Electrical system. In the interest of customer satisfaction, Subaru of America, Inc. is initiating a service campaign for certain 2020-2021 model year Legacy and Outback vehicles to update the Cockpit Control Module (CCM) software to the latest version.
• 10186393Jan 14, 2021Electrical system. Subaru of America, Inc. is recalling certain 2020 model year Legacy and Outback vehicles in which a firmware-over-the-air (FOTA) update to the Cockpit Control Module (CCM) software may have timed out during the update.
• 10186391Jan 14, 2021Electrical system. This bulletin provides information related to error code 202 and/or 204 generated during the Gen 2 Telematics subscription process. This bulletin is applicable to all 2019-2021MY vehicles equipped with a Gen. 2 Telematics System.
• 10186380Jan 14, 2021Electrical system, Equipment. This bulletin provides an overview and basic instructions for use of the “Destination to Vehicle” feature of the Gen 2 Telematics system.
• 10186379Jan 14, 2021Electrical system. This bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru.
• 10186378Jan 14, 2021Electrical system, Equipment. This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices.
• 10186377Jan 14, 2021Electrical system. This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system's remote access features.
• 10186368Jan 12, 2021Equipment, Visibility (wipers, defrost, mirrors). This bulletin announces changes to the configuration of the windshield washer hose and nozzle assemblies.
• 10186363Jan 12, 2021Seat belts, Seats. This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame.
• 10186306Jan 5, 2021Electrical system, Equipment. Campaigns WRH-20 and WRI-20 related to a Denso Gen 4 CP1 software update. Critical points to avoiding unnecessary hardware replacement.
• 10186348Jan 4, 2021Equipment, Electrical system. The purpose of this bulletin is to provide replacement key and immobilizer information.
• 10185094Dec 31, 2020Electrical system. This Service Information Bulletin provides a remedy procedure to use when a communication error message appears during Subaru Select Monitor (SSM) diagnosis of the DMS.
• 10185074Dec 31, 2020Electrical system. In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a Service Program for certain 2020-2021 model year Legacy and Outback vehicles to update the Cockpit Control Module (CCM) software to the latest version.
• 10185089Dec 29, 2020Equipment, Transmission and drivetrain. This Service Information Bulletin provides updated diagnostic procedures to follow when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions.
• 10185075Dec 18, 2020Electrical system. Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which a firmware-over-the-air (FOTA) update to the Cockpit Control Module (CCM) software may have timed out during the update.
• 10185073Dec 18, 2020Equipment, Electrical system. The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units utilized in the models listed.
• 10185085Dec 15, 2020Electrical system, Equipment. The number of files required to complete the update for 20MY and 21MY is not the same. This detail is outlined in the WRI-20 Service Program bulletin as it applies to both 2020 and 2021 MY Legacy and Outback.
• 10185083Dec 15, 2020Seat belts, Equipment. This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame.
• 10185082Dec 15, 2020Equipment, Seats, Seat belts. This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame.
• 10185078Dec 15, 2020Electrical system, Equipment. This bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the all-new 2020 Legacy and Outback.
• 10185076Dec 14, 2020Equipment, Electrical system. This bulletin provides information related to error code(s) 202 and/or 204 generated during the Gen 2 telematics subscription process.
• 10185072Dec 11, 2020Electrical system, Equipment. Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which a firmware-over-the-air (FOTA) update to the Cockpit Control Module (CCM) software may have timed out during the update.
• 10185071Dec 11, 2020Electrical system, Equipment. In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service campaign for certain 2020-2021 model year Legacy and Outback vehicles to update the Cockpit Control Module (CCM) software to the latest version.
• 10185070Dec 11, 2020Electrical system, Equipment. Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which a firmware-over-the-air (FOTA) update to the Cockpit Control Module (CCM) software may have timed out during the update.
• 10185063Dec 1, 2020Electrical system, Equipment. This bulletin provides helpful tips to use when diagnosing customer concerns which may arise when operating the new-generation Denso CP1 Multimedia Navigation (AVN) & Display Audio (DA) systems.
• 10183709Nov 24, 2020Electrical system. This Service Information Bulletin addresses isolated customer concerns regarding the CP1 Base Model Center Information Display (CID) lower 7-inch display screen flashing, not responding to touch inputs, and / or shutting off intermittently.
• 10183705Nov 20, 2020Electrical system. The following information announces reprogramming file availability and provides a software update installation procedure to optimize the Gen 4 Denso CP1 Audio and Navigation head units.
• 10183704Nov 20, 2020Equipment. The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
• 10183700Nov 10, 2020Equipment, Electrical system. This Service Information Bulletin provides a testing procedure for the microphone used in Denso CP1 infotainment systems.
• 10183714Nov 9, 2020Transmission and drivetrain. This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs.
• 10183694Nov 9, 2020Latches, locks and linkages, Equipment, Body and structure. This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel.
• 10182248Oct 29, 2020Electrical system, Equipment, Forward collision avoidance. This bulletin announces availability of reprogramming files to optimize the operation of the VDC Control Module (VDCCM).
• 10182244Oct 27, 2020Electrical system, Engine cooling. Subaru of America, Inc. (Subaru) is initiating a new voluntary emission recall for certain 2020 model year 2.5L Outback vehicles in which an incorrect ignition coil(s) may have been installed.
• 10182243Oct 27, 2020Engine cooling. Subaru of America, Inc. (Subaru) is initiating a new voluntary emission recall for certain 2020 model year 2.5L Outback vehicles in which an incorrect ignition coil(s) may have been installed.
• 10182242Oct 26, 2020Electrical system, Equipment. This Service Information Bulletin provides corrected and updated procedures to follow when replacing the combination meter assembly.
• 10182234Oct 22, 2020Engine cooling. This Service Information Bulletin announces availability of a new B2 (LH) INTAKE Camshaft.
• 10182222Oct 14, 2020Equipment, Seats. This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats.
• 10182212Oct 9, 2020Electrical system, Transmission and drivetrain. This bulletin announces availability of a new transmission harness for use when diagnosis of DTC P0842 determines the sensor itself is OK but the transmission wiring harness is NG.
• 10180736Sep 22, 2020Equipment, Electrical system. Update your STARLINK Multimedia Software for vehicles with 11.6-inch display.
• 10180686Sep 9, 2020Electrical system, Equipment. The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units.
• 10180685Sep 9, 2020Electrical system, Equipment. This service information bulletin addresses isolated customer concerns regarding the pictured CP1 BASE Model Center Information Display (CID) lower 7-inch display screen flashing, not responding to touch inputs, and/or shutting off intermittently.
• 10180729Sep 4, 2020Equipment, Body and structure. This bulletin announces availability of new center vent grille assemblies which contain an enhanced control mechanism to ensure complete closing when the operator chooses to close off airflow.
• 10179420Aug 28, 2020Electrical system. Due to the FOTA update concerns there has been an increased demand for the CCU (Cockpit Control Unit) and the 11.6 " (Mid and High) CID. This increased demand has created a temporary backorder at the exchange unit vendor for both components.
• 10179412Aug 25, 2020Electrical system. This service information bulletin involves DTC U0254 "Lost Communication with Remote Control Module".
• 10179411Aug 21, 2020Equipment, Electrical system. Concern with latest 2020 MY Legacy / Outback Gen 4 CP1 FOTA Software Update.
• 10179410Aug 19, 2020Electrical system, Equipment. This bulletin provides instruction for use of a new reprogramming procedure to optimize the Denso Gen 4 Audio and Navigation system utilized in the models listed.
• 10179384Aug 13, 2020Electrical system. The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units utilized in the models listed.
• 10179381Aug 5, 2020Equipment, Electrical system. This bulletin announces availability of DMS reprogramming files to address the following DTCs: B118B, B11E5, B11E6 when they appear in memory all at the same time as a group.
• 10179378Aug 4, 2020Equipment. Special Service Tools Cross Reference List.

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