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Body and structurePart report

2017 Thor Motor Coach Palazzo Body and structure Problems

Complaints
5about this part
Share
83%of 6 total for the year
Median mileage
12,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 5 complaints about the body and structure of the 2017 Thor Motor Coach Palazzo, 83% of the 6 complaints for this model year. Where a mileage was given, the median is 12,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“While driving the rv, the window above the sink separated. The window is double paned. The outer glass pulled away and was flapping, causing the interior glass to also start pulling away. We were on a stretch of highway that was busy with trucks, approx 6:30pm (dark), 2 lanes eastbound I-40 in california. There were no exits for 20-25 miles after the incident began. The window continued to bang and pull away the entire drive. The pull from the wind threatened to completely separate the window assembly from the rv. …”

NHTSA complaint #11315770, filed 2020-03, 15,815 miles

“While stationary, first large window behind driver's side broke off, at the top hinge, for no reason. If this had happened while driving, it could have caused serious harm to fellow motorists. At the time this happened, I was unaware of this website and the ability to report.”

NHTSA complaint #11361051, filed 2020-09, 5,000 miles

“When parked in a parking lot after a 1hr drive, the only exit door the vehicle has did not open, preventing us from exiting the vehicle. Other campers parked in the same lot were unable to open the door form the outside but able to hand me tools to take the lock apart from the inside and open the door using pliers and a screw driver. The door latch made of a zinc or similar die casting hand broken in half preventing the retraction of the latch and keeping the door latched.”

NHTSA complaint #11343363, filed 2020-08, 12,000 miles

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
2018325%
2017583%
2014229%

Other parts of the 2017 Thor Motor Coach Palazzo

Visibility (wipers, defrost, mirrors)
2 complaints
Exterior lighting
1 complaints
Other or unknown
1 complaints

← All problems reported for the 2017 Thor Motor Coach Palazzo

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology