2018 Thor Motor Coach Palazzo Body and structure Problems
- Complaints
- 3about this part
- Share
- 25%of 12 total for the year
- Median mileage
- 6,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 3 complaints about the body and structure of the 2018 Thor Motor Coach Palazzo, 25% of the 12 complaints for this model year. Where a mileage was given, the median is 6,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The front cabinet above the front dash including the steering wheel and other operator controls detached from the ceiling and began falling down. This occurred while the rv was in motion. Had it completely detached control of the rv would have been lost. The screws holding the cabinet front pulled out of the where they were screwed in allowing the front of the cabinet to fall. The consumer provided photos. *tr*dt*jb*dt consumer says that there were no rv dealers nearby so they refastened the screws as a stop gap measure. Dealer and manufacturer were not contacted.”
NHTSA complaint #11291907, filed 2019-12, 6,000 miles“Hello NTSB, the frameless windows Thor used on my rv are all failing.. basically the adhesive used to glue the bottom rail onto the glass keeps failing. This week I had two windows fail. The top bunk window, and the emergency exit window. Both window (at separate times) failed while driving. Lucky I saw them break loose and my wife was able to grab the window before it flew off on the freeway and possibly caused a major accident or injury with flying glass at freeway speed. Again this is the 4th window failure in the last 3 years. All with the Same problem. …”
NHTSA complaint #11598796, filed 2024-07“The coach windows on the RV keep failing. Last year I had two windows fail on my drive to Wyoming. The sealant that hold the window bracket comes detached from the glass widow. When that happens the window flaps is the wind and if the window swing higher than 45 degrees, the window can slide off the top rail, and become a projectile for anyone traveling behind me. Since my windows didn’t fall off, I bought new sealant and reattached the rails back to my glass. Those two windows have been good since. Then this summer I lost and different body window (lower bunk). …”
NHTSA complaint #11539433, filed 2023-08Related service bulletins
- 10189722Jan 13, 2021The overhead cabinets located above the driver and front passenger seats may become loose during travel. This Technical Service Bulletin will be gathering information regarding…
Body and structure: other model years
Other parts of the 2018 Thor Motor Coach Palazzo
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About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology