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EquipmentPart report

2018 Thor Motor Coach Palazzo Equipment Problems

Complaints
2about this part
Share
17%of 12 total for the year
Median mileage
6,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 2 complaints about the equipment of the 2018 Thor Motor Coach Palazzo, 17% of the 12 complaints for this model year. Where a mileage was given, the median is 6,000 miles. 1 recall campaign on record is filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The front cabinet above the front dash including the steering wheel and other operator controls detached from the ceiling and began falling down. This occurred while the rv was in motion. Had it completely detached control of the rv would have been lost. The screws holding the cabinet front pulled out of the where they were screwed in allowing the front of the cabinet to fall. The consumer provided photos. *tr*dt*jb*dt consumer says that there were no rv dealers nearby so they refastened the screws as a stop gap measure. Dealer and manufacturer were not contacted.”

NHTSA complaint #11291907, filed 2019-12, 6,000 miles

“The Thor motorhome has several windows. The windows they installed are laminated windows, with two panes of glass and a seal or glue which connects the outer glass to the inner glass. The attachment method for the outer glass is ineffective. As a result, the outer glass pane comes loose from the inner and is prone to fall off or fly off at highway speeds. The risk is that the pane could strike another vehicle and possibly cause an accident. Already Thor has replaced two of the window units on this unit around 2021, not under warranty but as a customer courtesy. …”

NHTSA complaint #11670844, filed 2025-07

Related recalls

Equipment: other model years

YearComplaintsShare of year
2018217%
2013113%

Other parts of the 2018 Thor Motor Coach Palazzo

Other or unknown
8 complaints
Visibility (wipers, defrost, mirrors)
5 complaints
Body and structure
3 complaints

← All problems reported for the 2018 Thor Motor Coach Palazzo

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology