2021 Toyota Highlander Hybrid Body and structure Problems
- Complaints
- 4about this part
- Share
- 27%of 15 total for the year
- Median mileage
- 38,650miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 4 complaints about the body and structure of the 2021 Toyota Highlander Hybrid, 27% of the 15 complaints for this model year. Where a mileage was given, the median is 38,650 miles. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The contact owns a 2021 Toyota Highlander Hybrid. The contact stated that the hatchback failed to open completely. The vehicle was taken to the dealer, and the dealer recommended that the hatchback motor be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a related recall. The failure mileage was approximately 50,000.”
NHTSA complaint #11696325, filed 2025-10, 50,000 miles“The contact's mother owns a 2021 Toyota Highlander Hybrid. The contact stated while driving 70 MPH out of town, another driver informed the contact that the front bumper had detached. The contact pulled over to the side of the road and inspected the vehicle. The contact continued driving to the destination. The vehicle was taken to the dealer, where the contact was referred to an autobody repair shop. The vehicle was taken to the autobody repair shop, where the repair was performed ineffectively. The contact later received notification of NHTSA Campaign Number: 23V720000 (Structure). …”
NHTSA complaint #11614292, filed 2024-09, 27,300 miles“The contact owns a 2021 Toyota Highlander Hybrid. The contact received notifications of NHTSA Campaign Numbers: 23V720000 (Structure) and 23V865000 (Air Bags); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”
NHTSA complaint #11615432, filed 2024-09“The contact owns a 2021 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.”
NHTSA complaint #11570995, filed 2024-02Related recalls
- 23V720000Oct 26, 2023Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation…Covers: Toyota Highlander Hybrid 2020–2023, Highlander 2020–2023
Related service bulletins
- 11034823Jun 25, 2026Some 2020 – 2026 model year Highlander and Highlander Hybrid vehicles may exhibit a water leak from the roof rack attachment clips. This may be caused by the sealant in the roof…
- 11026318Nov 18, 2025Some 2020 – 2023 model year Highlander and Highlander Hybrid vehicles may exhibit a condition in which the Power Back Door (PBD) will not open or close and/or stops moving while…
- 11012744Dec 6, 2024The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic…
- 11012743Dec 6, 2024To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film…
- 11012742Dec 6, 2024Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an…
- 11012735Dec 5, 2024Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental…
- 11012727Dec 3, 2024Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding…
- 11007455Jul 29, 2024Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate…
- 11006161Jul 29, 2024Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate…
- 11007445Jul 12, 2024The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 3 | 33% |
| 2022 | 1 | 17% |
| 2021 | 4 | 27% |
| 2020 | 1 | 11% |
| 2018 | 1 | 20% |
| 2016 | 1 | 17% |
| 2013 | 1 | 20% |
| 2012 | 2 | 22% |
| 2010 | 1 | 5% |
| 2009 | 1 | 3% |
| 2008 | 5 | 3% |
| 2007 | 2 | 2% |
| 2006 | 1 | 0% |
Other parts of the 2021 Toyota Highlander Hybrid
8 complaintsBrakes
1 complaintsElectrical system
1 complaintsFuel system
1 complaintsHybrid propulsion system
1 complaintsVehicle speed control
1 complaints
← All problems reported for the 2021 Toyota Highlander Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology