2011 Toyota Highlander Technical Service Bulletins

315 technical service bulletins (TSBs) are on record for the 2011 Toyota Highlander. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10129968Feb 2, 2018Equipment, Seats. TSB: The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in Toyota vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual will highlight the importance of proper maintenance and provide guidance for care.
• 10131713Jan 11, 2018Equipment. TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08 are obsolete and any printed versions should be discarded. Be sure to review the entire content of…
• 10133654Nov 22, 2017Electrical system. TSB: REVISION NOTICE November 22, 2017 Rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. In the event that a Toyota vehicle becomes submerged in water, many components may be physically damaged. Electrical and electronic components, including wiring harnesses, are particularly susceptible to corrosion and subsequent…
• 10123430Oct 30, 2017Equipment. TSB: REVISION NOTICE October 30, 2017 Rev1: * Applicability has been updated to include 2018 model year vehicles. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures…
• 10123420Oct 27, 2017Body and structure. TSB: Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin.
• 10132688Oct 23, 2017Latches, locks and linkages. Warranty Policy Bulletin: Toyota has received reports of customer concerns in which the power back door does not close properly. In some cases, the power back door may reach the fully closed position and then reverse to the open position. In certain instances, the power back door closes, but produces a pop or clunking noise.
• 10132469Aug 15, 2017Latches, locks and linkages, Body and structure. Warranty Policy Bulletin: Toyota has received reports of customer concerns in which the power back door does not close properly. In some cases, the power back door may reach the fully closed position and then reverse to the open position. In certain instances, the power back door closes, but produces a pop or clunking noise.
• 10132422Aug 1, 2017Body and structure. Warranty Policy Bulletin: Toyota has received reports of customer concerns in which the power back door does not close properly. In some cases, the power back door may reach the fully closed position and then reverse to the open position. In certain instances, the power back door closes, but produces a pop or clunking noise.
• 10116435Jul 27, 2017Equipment. Revised Document- Southeast Toyota Accessory Advent Navigation system displays splash screen only or randomly shuts off, Discusses audio system hard reset procedure and updated software card. Updated contact information for Radio software
• 10132410Jul 20, 2017Air bags, Equipment. TSB: REVISION NOTICE July 20, 2017 Rev1: Applicability has been updated to exclude 2007 ? 2017 model year Avanza vehicles. Some hazardous material treatment and handling regulations at the state and local level define the pre-disposal deployment of airbag and pre-tensioner assemblies as hazardous material treatment. Hazardous material treatment may require special training, certification or licensing in certain…
• 10115279Jul 13, 2017Electrical system, Body and structure. TSB: REVISION NOTICE July 13, 2017 Rev1: The Repair Procedure, Parts Information and Required Tools & Equipment sections have been updated. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0038-15. The entire bulletin has been updated. Some 2008 - 2013 model year Highlander and Highlander HV vehicles may exhibit a condition where the Power Back Door does not close properly.
• 10132383Jun 26, 2017Electrical system. Warranty Policy Bulletin POL17-04: Rev Toyota has received reports of customer concerns in which the power back door does not close properly. In some cases, the power back door may reach the fully closed position and then reverse to the open position. In certain instances, the power back door closes, but produces a pop or clunking noise.
• 10142508Apr 26, 2017Steering. TSB: REVISION NOTICE: April 26, 2017 Rev1: G361 ? The Parts Information section has been updated. Some 2008 ? 2013 model year Highlander and Highlander HV vehicles may exhibit a clunk, pop, or knock-type noise when turning the steering wheel left or right. A new intermediate shaft has been developed to address this condition. Use the following repair procedure to remove and replace the steering intermediate shaft.
• 10142493Apr 6, 2017Electrical system, Equipment. Warranty Policy Bulletin POL17-04: Toyota has received reports of customer concerns in which the power back door does not close properly. In some cases, the power back door may reach the fully closed position and then reverse to the open position. In certain instances, the power back door closes, but produces a pop or clunking noise.
• 10131892Mar 24, 2017Electrical system. TT: When replacing components on vehicles equipped with the Power Back Door option, please reference the following guide to ensure the correct parts are used in combination with each other.
• 10131737Mar 20, 2017Body and structure. Warranty Policy Bulletin POL17-04: REVISED March 01, 2017: Toyota has received reports of customer concerns in which the power back door does not close properly. In some cases, the power back door may reach the fully closed position and then reverse to the open position. In certain instances, the power back door closes, but produces a pop or clunking noise.
• 10131831Mar 17, 2017Latches, locks and linkages. TSB: OBSOLETE NOTICE March 17, 2017: This bulletin is now obsolete. Please see T-SB-0191-17.
• 10131861Mar 8, 2017Equipment. TSB: REVISION NOTICE March 08, 2017 Rev1: ? Applicability has been updated to include 2015 - 2017 model year Toyota vehicles. ? The Parts Information section has been updated. Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is now available to help minimize future…
• 10131852Mar 8, 2017Air bags. Dealer Letter: Toyota will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had campaign repairs completed.
• 10131851Mar 8, 2017Air bags. Region Letter: Toyota will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had campaign repairs completed.
• 10131850Mar 7, 2017Body and structure. TSB: REVISION NOTICE March 07, 2017 Rev1: ? Applicability has been updated to include 2017 model year Toyota vehicles. On some vehicles, when Rapgard? is removed the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is NOT necessary). The stain patterns are usually under wrinkles in the Rapgard?.
• 10131736Mar 1, 2017Body and structure. Warranty Policy Bulletin POL17-04: Toyota has received reports of customer concerns in which the power back door does not close properly. In some cases, the power back door may reach the fully close position and then reverse to the open position. In certain instances, the power back door closes, but produces a pop or clunking noise.
• 10131735Mar 1, 2017Body and structure. Dealer Package: Certain 2008 - 2013 model year Highlander and Highlander Hybrid vehicles may exhibit a condition where the Power Back Door does not close properly. In some cases, the Power Back Door may reach the fully closed position and then reverse to the open position. In other cases, the Power Back Door closes, but produces a pop or clunk noise.
• 10131734Mar 1, 2017Body and structure. Dealer Email: Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for the Power Back Door on certain 2008 - 2013 model year Highlander and Highlander Hybrid vehicles.
• 10131733Mar 1, 2017Body and structure. Region Letter: Certain 2008 - 2013 model year Highlander and Highlander Hybrid vehicles may exhibit a condition where the Power Back Door does not close properly. In some cases, the Power Back Door may reach the fully closed position and then reverse to the open position. In other cases, the Power Back Door closes, but produces a pop or clunk noise.
• 10131732Mar 1, 2017Body and structure. Region Email: Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for the Power Back Door on certain 2008 - 2013 model year Highlander and Highlander Hybrid vehicles.
• 10131803Feb 28, 2017Latches, locks and linkages. TSB: Some 2008 ? 2013 model year Highlander and Highlander HV vehicles may exhibit a condition where the Power Back Door does not close properly. The Back Door may get to the fully closed position and then reverse to the open position. In other cases, the door may close, but a pop or clunk noise is heard when the door latch reaches the striker. Use the following information to inspect the Power Back Door and…
• 10131786Feb 21, 2017Equipment. TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory.
• 10131769Feb 2, 2017Electrical system. TT: A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 or P1AC000 stored in the memory. Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty.
• 10152205Jan 6, 2017Electrical system. TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0101-11. Applicability has been updated to include 2016 ? 2017 model year vehicles. Service Bulletin No. T-SB-0101-11 is Obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. When servicing interior electrical switches and components, please note the…
• 10132930Nov 29, 2016Electrical system. TSB: OBSOLETE NOTICE: September 14, 2016: This bulletin is now obsolete. Please see T-SB-0134-16.
• 10132901Nov 10, 2016Equipment. TSB: REVISION NOTICE November 10, 2016 Rev2: ? Applicability has been updated to include 2016 ? 2017 model year Toyota vehicles. ? Parts Information section has been updated. Some 2004 ? 2017 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to…
• 10132891Oct 31, 2016Equipment. Dealer Package: This Limited Service Campaign has expired as of October 31, 2016.
• 10132890Oct 31, 2016Equipment. Dealer Package: This Limited Service Campaign has expired as of October 31, 2016.
• 10150418Sep 14, 2016Electrical system. TSB: Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW).
• 10149217Sep 14, 2016Engine. TSB: Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW).
• 10111643Aug 30, 2016Equipment. TT: Some customers may encounter Bluetooth® connectivity concerns such as: *Difficulty to pair the phone. *Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. *Various Bluetooth® Audio functions are no longer functioning with customer's phone such as ability to change the track using the steering wheel controls.
• 10145776Jul 21, 2016Equipment. Update on Technician Certification Requirements.
• 10134345Jul 7, 2016Engine cooling. TSB: For vehicles that are used under certain severe operating conditions, the HV Battery Cooling Fan may experience an excessive buildup of dust, lint, or other debris that can reduce the efficiency of the HV Battery Cooling System. HV Battery Cooling Fan maintenance and cleaning should be performed to address this condition.
• 10142464May 19, 2016Equipment, Body and structure. TSB: On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be…
• 10140622May 19, 2016Body and structure. TSB: On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be…
• 10096862May 19, 2016Equipment. Tsb: on some vehicles, when rapgard™ is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the rapgard™. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be…
• 10140582May 11, 2016Equipment, Electrical system. TT: HV Batteries have liquid filled cell modules, to prevent leakage from cells, it is very important to confirm the proper orientation mark of the DRC.
• 10134401Apr 13, 2016Transmission and drivetrain. TSB: This bulletin includes basic procedures for inspecting and adjusting World Standard (WS) Automatic Transmission Fluid (ATF) level at normal vehicle operating temperature. Note: The following adjustment procedures are for U660E/F and U760E/F transmissions.
• 10134320Mar 8, 2016Electrical system. TT: Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty pairing the phone. ? Intermittent Bluetooth failure to connect when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with the customer?s phone, such as the ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone.
• 10097052Mar 8, 2016Equipment. "tt: some customers may encounter bluetooth connectivity concerns such as: • difficulty pairing the phone. • intermittent bluetooth failure to connect when first turning on the vehicle. • various bluetooth audio functions are no longer functioning with the customer’s phone, such as the ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer’s phone.
• 10116442Feb 26, 2016Equipment. Southeast Toyota Accessory Advent Navigation system displays splash screen only or randomly shuts off, Discusses audio system hard reset procedure and updated software card.
• 10134294Feb 16, 2016Equipment. C0F Expired on May 31, 2015.
• 10134293Feb 16, 2016Equipment. C0F Expired on May 31, 2015.
• 10134140Jan 11, 2016Electrical system. Tech Tip: Some customers may experience difficulty programming HomeLink.

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