2012 Toyota Highlander Latches, locks and linkages Problems
- Complaints
- 5about this part
- Share
- 3%of 182 total for the year
- Median mileage
- 55,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the latches, locks and linkages of the 2012 Toyota Highlander, 3% of the 182 complaints for this model year. Where a mileage was given, the median is 55,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“At approximately 30,000 miles the driver's side rear door lock actuator had to be replaced, which was covered under warranty. Since that time, the driver's side front door failed at approximately 40,000 miles and was replaced outside of warranty and now the passenger side rear door has also failed. Three of the four door lock actuators have failed between 30,000 and 42,000 miles and only one was covered under warranty.”
NHTSA complaint #10671763, filed 2015-01, 31,000 miles“Right front door does not lock or unlock using the keyless remote have to manually lock and unlock the door. Took it to the dealer and had to have the actuator replaced on march 17th, 2014. Now on april 8th, 2014 driver side door does not lock or unlock using keyless remote again having to manually lock and unlock the door. Taken to the dealer again and has to have the actuator replaced. Two actuators needing to be replaced in less than 1 month. Suv needs to be recalled.”
NHTSA complaint #10578419, filed 2014-04, 48,151 miles“The contact owns a 2012 Toyota Highlander. The contact stated that the front driver and passenger door locks failed when attempting to lock the doors. The vehicle was taken to the dealer where the door locks were replaced per an unknown NHTSA campaign. The failure recurred. In addition, the contact stated that the front driver side door window failed to align when attempting to roll it up or down. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 15v689000 (visibility). The manufacturer was not made aware of the failure. …”
NHTSA complaint #10948988, filed 2017-02, 58,109 milesRelated service bulletins
- 10142889Jun 20, 2018Warranty Policy Bulletin: Toyota has received reports of customer concerns in which the power back door does not close properly. In some cases, the power back door may reach the…
- 10132688Oct 23, 2017Warranty Policy Bulletin: Toyota has received reports of customer concerns in which the power back door does not close properly. In some cases, the power back door may reach the…
- 10132469Aug 15, 2017Warranty Policy Bulletin: Toyota has received reports of customer concerns in which the power back door does not close properly. In some cases, the power back door may reach the…
- 10131831Mar 17, 2017TSB: OBSOLETE NOTICE March 17, 2017: This bulletin is now obsolete. Please see T-SB-0191-17.
- 10131803Feb 28, 2017TSB: Some 2008 ? 2013 model year Highlander and Highlander HV vehicles may exhibit a condition where the Power Back Door does not close properly. The Back Door may get to the…
Latches, locks and linkages: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 1 | 2% |
| 2023 | 3 | 2% |
| 2022 | 3 | 1% |
| 2021 | 1 | 0% |
| 2020 | 1 | 0% |
| 2019 | 2 | 0% |
| 2018 | 1 | 0% |
| 2016 | 1 | 1% |
| 2015 | 2 | 1% |
| 2014 | 2 | 1% |
| 2012 | 5 | 3% |
| 2011 | 1 | 1% |
| 2009 | 2 | 1% |
| 2008 | 2 | 0% |
| 2006 | 1 | 0% |
| 2005 | 4 | 2% |
| 2004 | 2 | 1% |
| 2003 | 2 | 1% |
| 2002 | 1 | 0% |
| 2001 | 1 | 1% |
Other parts of the 2012 Toyota Highlander
46 complaintsElectrical system
29 complaintsOther or unknown
24 complaintsBody and structure
20 complaintsVisibility (wipers, defrost, mirrors)
19 complaintsEngine
17 complaintsBrakes
14 complaintsVehicle speed control
14 complaintsAir bags
10 complaintsTransmission and drivetrain
7 complaintsTires
4 complaintsFuel system
3 complaints
← All problems reported for the 2012 Toyota Highlander
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology