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EquipmentPart report

2013 Toyota Highlander Equipment Problems

Complaints
3about this part
Share
1%of 207 total for the year
Median mileage
11,650miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 3 complaints about the equipment of the 2013 Toyota Highlander, 1% of the 207 complaints for this model year. Where a mileage was given, the median is 11,650 miles. 1 recall campaign on record is filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“While driving to michigan from illinois while using vehicle build in jbl navigation unit on a newly purchased 2013 Toyota Highlander limited with only 300 miles at the time, in the middle of the trip navigation unit rebooted/crashed after coming back up the programmed directions were lost, since this navigation unit has a programmed safety feature the destination cannot be re-programmed while driving, we have to exit the highway and stop to reprogram the destination again, also the same issue happened on the way back. …”

NHTSA complaint #10544457, filed 2013-09, 300 miles

“Starting this summer our 2013 Toyota Highlander was having a terrible odor coming from the AC. Went to dealer and was told they would clean out the AC/ evaporator box with ammonia and then put a mint spray to reduce ammonia smell. Paid $65 for this service. On way home I smell nothing but a stale odor. The next day the moldy smell was back. Didn't even have to start car. The second I opened door it hit me. I went on google and saw a number of people were having same problem with Toyota cars. Not just a Highlander!! The avalon,camry and others are having this same issue. …”

NHTSA complaint #10761949, filed 2015-09

“The contact owns a 2013 Toyota Highlander. While the vehicle was parked, the contact discovered that the carpet was soaked with water. The vehicle was taken to the dealer where it was diagnosed that the air conditioning drain was clogged and needed to be flushed. The vehicle was repaired. The manufacturer was made aware of the failure. The contact stated that the VIN was not included in NHTSA campaign number: 13v442000 (air bags, electrical system, equipment). The approximate failure mileage was 23,000.”

NHTSA complaint #10731476, filed 2015-07, 23,000 miles

Related recalls

Related service bulletins

Equipment: other model years

YearComplaintsShare of year
202210%
202010%
201910%
201721%
201511%
201411%
201331%
201121%
201042%
200921%
200892%
200722%
200621%
200584%
2004104%
200331%
2002114%
200143%

Other parts of the 2013 Toyota Highlander

Steering
46 complaints
Engine
32 complaints
Vehicle speed control
31 complaints
Electrical system
26 complaints
Other or unknown
23 complaints
Body and structure
18 complaints
Air bags
17 complaints
Brakes
17 complaints
Fuel system
15 complaints
Transmission and drivetrain
11 complaints
Seats
10 complaints
Visibility (wipers, defrost, mirrors)
8 complaints

← All problems reported for the 2013 Toyota Highlander

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology