2013 Toyota Highlander Technical Service Bulletins

369 technical service bulletins (TSBs) are on record for the 2013 Toyota Highlander. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10092684May 4, 2016Electrical system, Equipment. Tt: some customers may experience bluetooth connection issues after updating the android operating system to 5.x.x (lollipop) or later.
• 10134415Apr 26, 2016Equipment. TT: Some customers may experience Bluetooth connection issues after updating the Android Operating System to 5.x.x (Lollipop) or later.
• 10134401Apr 13, 2016Transmission and drivetrain. TSB: This bulletin includes basic procedures for inspecting and adjusting World Standard (WS) Automatic Transmission Fluid (ATF) level at normal vehicle operating temperature. Note: The following adjustment procedures are for U660E/F and U760E/F transmissions.
• 10134321Mar 8, 2016Electrical system. TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10134320Mar 8, 2016Electrical system. TT: Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty pairing the phone. ? Intermittent Bluetooth failure to connect when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with the customer?s phone, such as the ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone.
• 10097055Mar 8, 2016Equipment. "tt: since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicability. "
• 10097052Mar 8, 2016Equipment. "tt: some customers may encounter bluetooth connectivity concerns such as: • difficulty pairing the phone. • intermittent bluetooth failure to connect when first turning on the vehicle. • various bluetooth audio functions are no longer functioning with the customer’s phone, such as the ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer’s phone.
• 10134281Feb 25, 2016Electrical system. Tech Tip: This Tech Tip is being provided to bring attention to the new location of the Entune/NAV/Map Update and Upgrade USB Directory. Click on the TIS tab, Diagnostics tab, Telematics tab, and the document is now located under the reference documents sections. This change has occurred to help speed up the updating process of this document.
• 10093361Feb 25, 2016Electrical system, Equipment. "tech tip: this tech tip is being provided to bring attention to the new location of the entune/nav/map update and upgrade usb directory. Click on the tis tab, diagnostics tab, telematics tab, and the document is now located under the reference documents sections. This change has occurred to help speed up the updating process of this document. "
• 10134140Jan 11, 2016Electrical system. Tech Tip: Some customers may experience difficulty programming HomeLink.
• 10096097Jan 11, 2016Equipment. Tech tip: some customers may experience difficulty programming homelink.
• 10152247Dec 2, 2015Equipment. TSB: This bulletin includes basic procedures for performing a Rescue Charge on Ni-MH High Voltage (HV) Batteries. This bulletin should be used in conjunction with the Repair Manual while performing Rescue Charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) Charger.
• 10152265Dec 1, 2015Equipment. TT: Since MY 2011, several different update or upgrade USB SST's have been issued for Toyota audio and navigation system. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10093540Dec 1, 2015Equipment. "tt: since my 2011, several different update or upgrade usb sst's have been issued for toyota audio and navigation system. Refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicability. "
• 10111486Nov 2, 2015Electrical system, Equipment. TSB: Obsolete Notice November 2, 2015: This bulletin is now obsolete. Please see T-SB-0101-15
• 10111482Nov 2, 2015Equipment, Electrical system. TSB: Toyota models equipped with the Display Audio Navigation System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Card Number (ACN) required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the…
• 10093781Nov 2, 2015Equipment. Tsb: obsolete notice november 2, 2015: this bulletin is now obsolete. Please see t-sb-0101-15
• 10093774Nov 2, 2015Equipment. Tsb: toyota models equipped with the display audio navigation system require a special service tool (sst) usb drive to update the map, points of interest, gracenote, and system software. The sst is used with all vehicles to deliver the update, however a unique activation card number (acn) required for each vehicle. Activation numbers are provided in an activation card number (acn) pamphlet available through the…
• 10111547Oct 13, 2015Equipment. TT: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones running OS 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.
• 10096332Oct 13, 2015Equipment. Tt: some customers may experience bluetooth disconnections or loss of sms text message functionality on the navigation/audio system with android phones running os 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.
• 10134224Sep 21, 2015Equipment. TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10096561Sep 21, 2015Equipment. Tt: since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicability.
• 10134222Sep 15, 2015Electrical system, Equipment. TT: iPhone text messages do not appear on multimedia dis[play.
• 10096555Sep 15, 2015Equipment. Tt: iphone text messages do not appear on multimedia dis[play.
• 10134220Sep 14, 2015Equipment, Electrical system. TT: Customers may experience connectivity issues when the following conditions are met: The customer's iPhone is operating on iOS9 firmware. The customer's iPhone is connected to the vehicle via Bluetooth. The customer may complain of the following issues: When receiving two incoming calls simultaneously, both calls are ended automatically. iTunes Radio app does not play via Bluetooth audio. Podcast and Audiobook…
• 10096550Sep 14, 2015Equipment. Tt: customers may experience connectivity issues when the following conditions are met: the customer's iphone is operating on ios9 firmware. The customer's iphone is connected to the vehicle via bluetooth. The customer may complain of the following issues: when receiving two incoming calls simultaneously, both calls are ended automatically. Itunes radio app does not play via bluetooth audio. Podcast and audiobook…
• 10134432Aug 19, 2015Electrical system. TSB: Use the following procedures to check and/or update the software version of Entune/Navigation for Non-HDD Type units.
• 10132507Aug 19, 2015Equipment. TSB: Use the following procedures to check and/or update the software version of Entune/Navigation for Non-HDD Type units.
• 10111424Aug 19, 2015Equipment, Electrical system. TSB: August 19, 2015: This bulletin is now obsolete. Please see T-SB-0061-15
• 10096612Aug 9, 2015Equipment. Tsb: august 19, 2015: this bulletin is now obsolete. Please see t-sb-0061-15
• 10111416Jul 23, 2015Equipment. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE: There are new security provisions required to obtain a Reset Pass-Code. It is critical that the instructions for this new…
• 10111126Jul 23, 2015Equipment. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE: There are new security provisions required to obtain a Reset Pass-Code. It is critical that the instructions for this new…
• 10111317Jun 22, 2015Equipment. DL: In our continuing efforts to help ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for Sun Visor Assemblies on Certain 2010 to 2013 Model Year Highlander vehicles. In these vehicles, Toyota has received some reports where the vehicle's sun visor does not retain the closed stored position and slowly rotates downward.
• 10111311Jun 22, 2015Equipment. RL: In our continuing efforts to help ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for Sun Visor Assemblies on Certain 2010 to 2013 Model Year Highlander vehicles. In these vehicles, Toyota has received some reports where the vehicle's sun visor does not retain the closed stored position and slowly rotates downward.
• 10111290Jun 22, 2015Equipment. TSB: Some 2010 - 2013 model year Highlander vehicles may exhibit a condition in which the driver side or passenger side Sun Visor may move from the stowed position, or may not completely stow flush against the headliner. Follow the Repair Procedure in this bulletin to address this concern.
• 10111167Jun 22, 2015Equipment. DL: In our continuing efforts to help ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for Sun Visor Assemblies on Certain 2010 to 2013 Model Year Highlander vehicles. In these vehicles, Toyota has received some reports where the vehicle's sun visor does not retain the closed stored position and slowly rotates downward.
• 10111161Jun 22, 2015Equipment. RL: In our continuing efforts to help ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for Sun Visor Assemblies on Certain 2010 to 2013 Model Year Highlander vehicles. In these vehicles, Toyota has received some reports where the vehicle's sun visor does not retain the closed stored position and slowly rotates downward.
• 10111140Jun 22, 2015Equipment. TSB: Some 2010 - 2013 model year Highlander vehicles may exhibit a condition in which the driver side or passenger side Sun Visor may move from the stowed position, or may not completely stow flush against the headliner. Follow the Repair Procedure in this bulletin to address this concern.
• 10111304Jun 17, 2015Equipment. TT: iPhone text messages do not appear on multimedia display.
• 10111154Jun 17, 2015Equipment, Electrical system. TT: iPhone text messages do not appear on multimedia display.
• 10111288Jun 12, 2015Equipment, Body and structure. TSB: Some 2008 - 2013 model year Highlander and Highlander HV vehicles may exhibit a condition where the Power Back Door does NOT close properly. The back door may get to the fully closed position and then reverse to the open position. In cases where the Power Back Door does close, a pop or clunk noise may also be heard when the back door latch reaches the striker during the power close function. In some cases…
• 10111138Jun 12, 2015Body and structure, Equipment. TSB: Some 2008 - 2013 model year Highlander and Highlander HV vehicles may exhibit a condition where the Power Back Door does NOT close properly. The back door may get to the fully closed position and then reverse to the open position. In cases where the Power Back Door does close, a pop or clunk noise may also be heard when the back door latch reaches the striker during the power close function. In some cases…
• 10134481May 27, 2015Equipment. TT: While accessing the repair manuals for models that have undergone a full model change starting with the 2013 RAV4, you may encounter disabled (i.e. greyed out) "INFO Button" links while browsing with Internet Explorer 10. You can identify the affected manuals by locating the adjustable Production Date Range, or PDR, drop downs above the navigation tree. Only repair manuals with these drop downs will be affected.
• 10132583May 27, 2015Electrical system. TT: While accessing the repair manuals for models that have undergone a full model change starting with the 2013 RAV4, you may encounter disabled (i.e. greyed out) "INFO Button" links while browsing with Internet Explorer 10. You can identify the affected manuals by locating the adjustable Production Date Range, or PDR, drop downs above the navigation tree. Only repair manuals with these drop downs will be affected.
• 10134479May 22, 2015Equipment. TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10132581May 22, 2015Equipment. TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10111567May 21, 2015Equipment. TSB: Some 2010 - 2013 model year Highlander vehicles may exhibit a condition in which the driver side or passenger side Sun Visor may move from the stowed position, or may not completely stow flush against the headliner. Follow the Repair Procedure in this bulletin to address this concern.
• 10111184May 21, 2015Equipment. TSB: Some 2010 - 2013 model year Highlander vehicles may exhibit a condition in which the driver side or passenger side Sun Visor may move from the stowed position, or may not completely stow flush against the headliner. Follow the Repair Procedure in this bulletin to address this concern.
• 10134478May 19, 2015Fuel system, Equipment. TT: Greenhouse Gas Logic (GHC) has been implemented on Toyota A/C Systems to reduce tailpipe emissions. The federal government issues café (Corporate Average Fuel Economy) credits to vehicle manufacturers that implement new technologies that reduce the carbon footprint of the vehicles they produce.
• 10132580May 19, 2015Equipment. TT: Greenhouse Gas Logic (GHC) has been implemented on Toyota A/C Systems to reduce tailpipe emissions. The federal government issues café (Corporate Average Fuel Economy) credits to vehicle manufacturers that implement new technologies that reduce the carbon footprint of the vehicles they produce.

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