2017 Toyota Highlander Technical Service Bulletins

265 technical service bulletins (TSBs) are on record for the 2017 Toyota Highlander. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10133654Nov 22, 2017Electrical system. TSB: REVISION NOTICE November 22, 2017 Rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. In the event that a Toyota vehicle becomes submerged in water, many components may be physically damaged. Electrical and electronic components, including wiring harnesses, are particularly susceptible to corrosion and subsequent…
• 10133645Nov 20, 2017Engine. TSB: Some 2016 ? 2017 model year Tacoma, 2017 model year Sienna and Highlander, and 2018 model year Camry vehicles equipped with a 2GR-FKS engine may exhibit a knocking noise from the vacuum pump. Follow the Repair Procedure below to address this condition.
• 10146520Nov 14, 2017Fuel system. T-TT: Vehicles may experience various drivability concerns. Upon diagnosis, technicians commonly find no or low fuel pressure as well as a variety of DTCs (Commonly P1603, P1604, P1605, P0171, P0300, P0302, P0304, U0100). Technicians find that the cause this condition is corrosion and water in the A43 ECM connector (Fig 1). In several cases, it was found that the source of water was from aftermarket windshields…
• 10146519Nov 14, 2017Brakes. TSB: Some 2015 ? 2018 model year Toyota vehicles may exhibit brake vibration due to improper lug nut torque. Brake vibration can occur at any time if improper torque is applied to lug nuts. Even one lug nut over or under torqued can cause vibration.
• 10123430Oct 30, 2017Equipment. TSB: REVISION NOTICE October 30, 2017 Rev1: * Applicability has been updated to include 2018 model year vehicles. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures…
• 10123420Oct 27, 2017Body and structure. TSB: Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin.
• 10132697Oct 24, 2017Equipment. TT: Some vehicles may exhibit an error message when trying to perform a radio software update: "Unable to update the software. Please try again later." If the following screen is seen; follow the directions below.
• 10132656Oct 4, 2017Equipment. TT: Previously, an error message was received when performing DCM activation initiated by Techstream. This condition has been remedied, and DCM activation utilizing Techstream can now be resumed.
• 10118549Sep 28, 2017Equipment, Electrical system. Southeast Toyota Accessory rear overhead DVD mutes sound during Engine's Stop/Start Functions.
• 10119418Sep 12, 2017Equipment. TSB: OBSOLETE NOTICE September 12, 2017: This bulletin is now obsolete. Please see T-SB-0279-17.
• 10119407Sep 8, 2017Equipment. TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0103-16. The entire bulletin has been updated. Service Bulletin No. T-SB-0103-16 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding.
• 10132450Aug 8, 2017Equipment. TT: An error message is received when performing DCM activation initiated by Techstream. This is a known condition and will be remedied in the near future. Please discontinue DCM activations utilizing Techstream until further notice.
• 10116436Jul 27, 2017Exterior lighting. Southeast Toyota Accessory LED Fog & DRL 2 in 1 light inoperative. Provide Accessory lamp diagnostics and manufacturing date inspection information.
• 10132410Jul 20, 2017Air bags, Equipment. TSB: REVISION NOTICE July 20, 2017 Rev1: Applicability has been updated to exclude 2007 ? 2017 model year Avanza vehicles. Some hazardous material treatment and handling regulations at the state and local level define the pre-disposal deployment of airbag and pre-tensioner assemblies as hazardous material treatment. Hazardous material treatment may require special training, certification or licensing in certain…
• 10115262Jul 3, 2017Body and structure. TSB: Some 2014 - 2017 model year Highlander/Highlander HV and 2011 - 2017 model year Sienna vehicles equipped with a Power Back Door (PBD) may exhibit a condition in which the back door latch does not release and the PBD cannot be opened from any switch (IP, key, back door), with one or both of the following conditions: * Excessive force required to operate the manual back door latch release lever * DTC B2250…
• 10182413Jun 23, 2017Electrical system, Body and structure, Seats. Rear Seat Entertainment Overhead DVD
• 10132348Jun 23, 2017Equipment. This Publication discusses how to find the diagnostic information and component exchange information for the Southeast Toyota accessory overhead DVD player.
• 10132377Jun 22, 2017Transmission and drivetrain, Equipment. TSB: Some 2017 model year Highlander and Sienna vehicles may exhibit a MIL ?ON? condition with Diagnostic Trouble Code (DTC) P211904 ? Throttle Actuator ?A? Control Throttle Body Range/Performance System Internal Failure present. The Engine Control Module/Powertrain Control Module (ECM/PCM) logic has been modified to reduce the possibility of this condition. APPLICABLE WARRANTY: ? This repair is covered under the…
• 10142506Apr 19, 2017Electrical system, Equipment. TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.
• 10142505Apr 19, 2017Suspension. TSB: Some 2014 ? 2017 model year Highlander and Highlander HV vehicles may exhibit an abnormal squeak, squawk or groan type noise from the rear suspension when traveling over uneven roads, or when the vehicle comes to a complete stop, which may become more pronounced in colder ambient temperatures. The abnormal noise may be caused by the rear trailing arm bushing. An updated Rear Trailing Arm Assembly is available…
• 10142502Apr 12, 2017Equipment. TT: During previous air conditioning service, leakage prevention agent (A/C stop leak) may have been added to the A/C system. Adding stop leak products to the A/C system is not a recommended or approved Toyota repair process. During A/C service, moisture enters the A/C system, and can react with the previously added A/C stop leak, forming a gelatinous substance. The gel substance that forms can cause the A/C…
• 10142487Apr 4, 2017Electrical system, Equipment. TSB: REVISION NOTICE: April 4, 2017 Rev2: Applicability has been updated to include 2017 model year Prius Prime vehicles. The Introduction has been updated to include new software changes. Some 2016 ? 2017 model year applicable vehicles equipped with Entune? Audio (version 01013E) / Entune? Audio Plus (version 010156 or 01015C) / Entune? Premium Audio (version 010171 or 010170 or 01017D) may exhibit one or more of…
• 10131893Mar 27, 2017Engine cooling. TT: Rev2 Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message. This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object obstructing the air inlet. Refer to the information below to address this issue.
• 10131861Mar 8, 2017Equipment. TSB: REVISION NOTICE March 08, 2017 Rev1: ? Applicability has been updated to include 2015 - 2017 model year Toyota vehicles. ? The Parts Information section has been updated. Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is now available to help minimize future…
• 10131858Mar 8, 2017Equipment. Update on Technician Certification Requirements
• 10131850Mar 7, 2017Body and structure. TSB: REVISION NOTICE March 07, 2017 Rev1: ? Applicability has been updated to include 2017 model year Toyota vehicles. On some vehicles, when Rapgard? is removed the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is NOT necessary). The stain patterns are usually under wrinkles in the Rapgard?.
• 10131741Mar 2, 2017Transmission and drivetrain. TSB: Some 2017 model year Highlander vehicles may exhibit the following conditions: ? Lack of power. ? High RPM shift point at the 2-3 shift ? Hesitation in low gears. Some model year Highlander vehicles with the Stop and Start features may exhibit the following conditions: ? Extended crank condition. ? RPM fluctuation during or immediately following engine restart. The Engine Control Module (ECM) logic has been…
• 10131804Feb 28, 2017Equipment. TT: Some customers may experience greyed out buttons or inactive screens (lockouts) while driving. This is to promote safe driving practices and reduce the amount of distractions while driving. These lockouts can?t be deactivated or defeated through any settings. The following is a list of common lockouts, however, this is not a complete list of lockouts.
• 10131788Feb 22, 2017Equipment. TT: The spare tire tool mat has been discontinued on 2017 model year Highlander and Highlander HV beginning with vehicles produced on December 6th, 2016.
• 10131786Feb 21, 2017Equipment. TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory.
• 10131769Feb 2, 2017Electrical system. TT: A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 or P1AC000 stored in the memory. Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty.
• 10131768Feb 1, 2017Air bags, Back-over prevention (rear camera). TSB: This Service Bulletin includes precautions and key points for the front camera for Toyota Safety Sense C and Toyota Safety Sense P adjustment procedures.
• 10152222Jan 23, 2017Electrical system. TT: Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message. This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object obstructing the air inlet.
• 10152214Jan 12, 2017Equipment. Update on Technician Certification Requirements.
• 10152210Jan 10, 2017Electrical system. TT: Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message. This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object obstructing the air inlet.
• 10152205Jan 6, 2017Electrical system. TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0101-11. Applicability has been updated to include 2016 ? 2017 model year vehicles. Service Bulletin No. T-SB-0101-11 is Obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. When servicing interior electrical switches and components, please note the…
• 10132904Nov 10, 2016Body and structure, Electrical system. TSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership?s new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: * Careful inspection for paint chips/scratches and body dents/dings. * Proper operation of electrical accessories (including interior light, clock, and radio reset). * Interior cleanliness. * Proper function of mechanical…
• 10132903Nov 10, 2016Equipment. TSB: 2017 Pre-Delivery Service Check Sheet.
• 10132901Nov 10, 2016Equipment. TSB: REVISION NOTICE November 10, 2016 Rev2: ? Applicability has been updated to include 2016 ? 2017 model year Toyota vehicles. ? Parts Information section has been updated. Some 2004 ? 2017 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to…
• 10132895Nov 5, 2016Wheels. TT: Chrometec (plastic clad) wheels are being damaged during mounting and dismounting of tires.
• 10132860Oct 14, 2016Other or unknown. TSB: REVISION NOTICE October 14, 2016 Rev1: Applicability has been updated to include 2017 model year Prius V vehicles. Any previous printed versions of this bulletin should be discarded.
• 10132642Oct 3, 2016Electrical system. TT: Some customers may experience Bluetooth disconnections or loss of SMS text message functionality on the navigation/audio system with Android phones running OS 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.
• 10150418Sep 14, 2016Electrical system. TSB: Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW).
• 10149217Sep 14, 2016Engine. TSB: Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW).
• 10111643Aug 30, 2016Equipment. TT: Some customers may encounter Bluetooth® connectivity concerns such as: *Difficulty to pair the phone. *Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. *Various Bluetooth® Audio functions are no longer functioning with customer's phone such as ability to change the track using the steering wheel controls.
• 10145776Jul 21, 2016Equipment. Update on Technician Certification Requirements.
• 10134102Jun 22, 2016Electrical system. TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life.
• 10106049Jun 22, 2016Electrical system. Tsb: a battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life.
• 10134075Jun 9, 2016Electrical system. TT: Multimedia systems reset procedure should be performed when the multimedia system no longer responds or reboots itself.
• 10142465May 19, 2016Equipment. TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.

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