2018 Toyota Highlander Technical Service Bulletins

253 technical service bulletins (TSBs) are on record for the 2018 Toyota Highlander. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10152121Mar 21, 2018Equipment. TSB: OBSOLETE NOTICE March 21, 2018: This bulletin is now obsolete. Please see T-SB-0279-17.
• 10197438Mar 19, 2018Electrical system, Fuel system, Other or unknown, Equipment. Due to a clerical error, there are incorrect values in the Fuel Economy and Environment section of the window sticker.
• 10197437Mar 19, 2018Electrical system, Equipment, Fuel system, Other or unknown. Due to a clerical error, there are incorrect values in the Fuel Economy and Environment section of the window sticker.
• 10152120Mar 19, 2018Equipment. Dealer Daily Message: Owner Notification - J0E Certain 2018 Model Year Highlander LE FWD Certain 2018 Model Year Highlander LE AWD. Certain 2017 Model Year Tacoma TRD Pro with Manual Transmission. Vehicle Window Sticker (Monroney Label) ? Owner Notification J0E Dealer Letter now available on TIS. Refer to the Dealer Letter on TIS for additional information
• 10152119Mar 19, 2018Equipment. Dealer Email: Vehicle Window Sticker (Monroney Label). Due to a clerical error, the subject vehicles include incorrect values in the Fuel Economy and Environment section of the Window Sticker (Monroney label). Refer to the attached FAQ for a visual representation of the incorrect and correct values.
• 10152118Mar 19, 2018Equipment. Region Letter: Vehicle Window Sticker (Monroney Label). Due to a clerical error, the subject vehicles include incorrect values in the Fuel Economy and Environment section of the Window Sticker (Monroney label). Refer to the attached FAQ for a visual representation of the incorrect and correct values.
• 10152117Mar 19, 2018Equipment. Region Email: Vehicle Window Sticker (Monroney Label). Due to a clerical error, the subject vehicles include incorrect values in the Fuel Economy and Environment section of the Window Sticker (Monroney label). Refer to the attached FAQ for a visual representation of the incorrect and correct values.
• 10152116Mar 16, 2018Electrical system, Equipment. TSB: REVISION NOTICE March 16, 2018 Rev1: ? Applicability has been updated to include 2018 model year vehicles. ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0103-16 and T-SB-0337-17. ? The entire bulletin has been updated. Service Bulletin No…
• 10152109Mar 9, 2018Equipment. TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to a new head unit, a phone update is applied, or the phone is un-paired and re-paired.
• 10130006Feb 23, 2018Equipment. Safety Recall and Service Campaign - Technician Certification Requirements.
• 10130005Feb 23, 2018Suspension. TSB: REVISION NOTICE February 23, 2018 Rev1: ? Applicability has been updated to include 2018 model year Highlander and Highlander HV vehicles. ? The Introduction, Warranty Information, and Repair Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0016-16. ? The…
• 10129999Feb 22, 2018Equipment. Safety Recall and Service Campaign - Technician Certification Requirements.
• 10129995Feb 21, 2018Equipment. TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to a new head unit, a phone update is applied, or the phone is un-paired and re-paired.
• 10129991Feb 20, 2018Equipment. Safety Recall and Service Campaign - Technician Certification Requirements.
• 10131759Feb 12, 2018Tires. TSB: REVISION NOTICE February 12, 2018 Rev2: ? Applicability has been updated to include 2015 ? 2018 model year vehicles. January 23, 2014 Rev1: ? Applicability has been updated to include 2013 ? 2014 model year vehicles. Any previous printed versions of this bulletin should be discarded. Toyota vehicles are equipped with either conventional or run-flat tires. Sometimes punctures may occur as a result of contact…
• 10129977Feb 12, 2018Tires. TSB: REVISION NOTICE February 12, 2018 Rev2: ? Applicability has been updated to include 2015 ? 2018 model year vehicles. January 23, 2014 Rev1: ? Applicability has been updated to include 2013 ? 2014 model year vehicles. Any previous printed versions of this bulletin should be discarded. Toyota vehicles are equipped with either conventional or run-flat tires. Sometimes punctures may occur as a result of contact…
• 10131750Feb 2, 2018Equipment. TSB: The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in Toyota vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual will highlight the importance of proper maintenance and provide guidance for care.
• 10131749Feb 2, 2018Electrical system. TSB: REVISION NOTICE February 02, 2018 Rev1: ? Applicability has been updated to include 2018 model year Sienna vehicles. ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. When completing a transaxle assembly replacement, Engine Control Module (ECM) (SAE term: Powertrain Control Module [PCM]) replacement, or ECM (PCM) reprogram, ensure the correct ECM (PCM)…
• 10129968Feb 2, 2018Equipment, Seats. TSB: The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in Toyota vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual will highlight the importance of proper maintenance and provide guidance for care.
• 10129947Feb 2, 2018Electrical system, Transmission and drivetrain. TSB: REVISION NOTICE February 02, 2018 Rev1: ? Applicability has been updated to include 2018 model year Sienna vehicles. ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. When completing a transaxle assembly replacement, Engine Control Module (ECM) (SAE term: Powertrain Control Module [PCM]) replacement, or ECM (PCM) reprogram, ensure the correct ECM (PCM)…
• 10129226Jan 30, 2018Equipment. Safety Recall and Service Campaign - Technician Certification Requirements
• 10129225Jan 30, 2018Body and structure. TT: Some vehicles may experience a condition in which the LH or RH front door outside molding exhibits a gap, looseness or separation from the outer door panel.
• 10131713Jan 11, 2018Equipment. TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08 are obsolete and any printed versions should be discarded. Be sure to review the entire content of…
• 10131685Jan 11, 2018Equipment. Safety Recall and Service Campaign - Technician Certification Requirements
• 10131684Jan 10, 2018Equipment. Safety Recall and Service Campaign - Technician Certification Requirements.
• 10131677Jan 10, 2018Transmission and drivetrain. TT: For some repairs on 2017-2018 Sienna and Highlander and 2018 Camry vehicles equipped with the 8-speed transmission, it is necessary to determine transmission serial number and understand production date.
• 10131674Jan 10, 2018Equipment. Safety Recall and Service Campaign - Technician Certification Requirements
• 10131671Jan 9, 2018Equipment. Safety Recall and Service Campaign - Technician Certification Requirements
• 10131670Jan 8, 2018Transmission and drivetrain. TSB: When completing a transaxle assembly replacement, Engine Control Module (ECM) (SAE term: Powertrain Control Module [PCM]) replacement, or ECM (PCM) reprogram, ensure the correct ECM (PCM) software is matched with the transaxle assembly hardware. Some 2017 - 2018 model year Highlander and 2017 model year Sienna vehicles require different ECM (PCM) software based on the transaxle assembly hardware installed in…
• 10129202Jan 4, 2018Equipment. Safety Recall and Service Campaign - Technician Certification Requirements
• 10127066Dec 21, 2017Electrical system. TSB: Some customers may complain of the inability to use certain functions of the navigation/infotainment system while the vehicle is in motion. The following software update modifies the system functionality while the vehicle is in motion, improving customer experience. New software is available to address the following: ? Phone keypad unlocked while vehicle is in motion ? Contact list unlocked while vehicle is in…
• 10133654Nov 22, 2017Electrical system. TSB: REVISION NOTICE November 22, 2017 Rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. In the event that a Toyota vehicle becomes submerged in water, many components may be physically damaged. Electrical and electronic components, including wiring harnesses, are particularly susceptible to corrosion and subsequent…
• 10146519Nov 14, 2017Brakes. TSB: Some 2015 ? 2018 model year Toyota vehicles may exhibit brake vibration due to improper lug nut torque. Brake vibration can occur at any time if improper torque is applied to lug nuts. Even one lug nut over or under torqued can cause vibration.
• 10123430Oct 30, 2017Equipment. TSB: REVISION NOTICE October 30, 2017 Rev1: * Applicability has been updated to include 2018 model year vehicles. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures…
• 10123420Oct 27, 2017Body and structure. TSB: Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin.
• 10132658Oct 4, 2017Electrical system, Equipment, Body and structure. TSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership?s new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings. ? Proper operation of electrical accessories (including interior light, clock, and radio reset). ? Interior cleanliness. ? Proper function of mechanical…
• 10132657Oct 4, 2017Equipment. TSB: 2018 Pre-Delivery Service Check Sheet.
• 10132410Jul 20, 2017Air bags, Equipment. TSB: REVISION NOTICE July 20, 2017 Rev1: Applicability has been updated to exclude 2007 ? 2017 model year Avanza vehicles. Some hazardous material treatment and handling regulations at the state and local level define the pre-disposal deployment of airbag and pre-tensioner assemblies as hazardous material treatment. Hazardous material treatment may require special training, certification or licensing in certain…
• 10142506Apr 19, 2017Equipment, Electrical system. TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.
• 10142502Apr 12, 2017Equipment. TT: During previous air conditioning service, leakage prevention agent (A/C stop leak) may have been added to the A/C system. Adding stop leak products to the A/C system is not a recommended or approved Toyota repair process. During A/C service, moisture enters the A/C system, and can react with the previously added A/C stop leak, forming a gelatinous substance. The gel substance that forms can cause the A/C…
• 10131893Mar 27, 2017Engine cooling. TT: Rev2 Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message. This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object obstructing the air inlet. Refer to the information below to address this issue.
• 10131860Mar 8, 2017Electrical system. TSB: Hybrid vehicles are equipped with 2 types of batteries: ? Hybrid Vehicles (HV) battery. ? Auxiliary (12V) battery. If the hybrid vehicle is put into storage, the State-Of-Charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary.
• 10131849Mar 6, 2017Equipment. TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle's system and components. Any problems that are found should be corrected immediately.
• 10131746Mar 3, 2017Electrical system. TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, Toyota does not provide battery warranty coverage for discharges…
• 10131739Mar 1, 2017Tires. TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important the tires remain on the vehicle in the same location and in the same direction of rotation. Refer to the following procedure to ensure that the original tires stay in the same location on the…
• 10131790Feb 22, 2017Equipment. TSB: 2018 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate Installation Procedure to attach the driver?s side, and if applicable the passenger?s side and rear seat floor mats to the vehicle carpet using the…
• 10131786Feb 21, 2017Equipment. TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory.
• 10131771Feb 8, 2017Equipment. TSB: Some 2018 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start the vehicle without using a mechanical key. To ensure the system is operating properly, the Smart Key functions (Smart Entry and Smart Start) should be inspected using the following procedure during Pre-Delivery Service (PDS).
• 10152222Jan 23, 2017Electrical system. TT: Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message. This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object obstructing the air inlet.
• 10152210Jan 10, 2017Electrical system. TT: Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message. This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object obstructing the air inlet.

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