2014 Toyota Prius C Technical Service Bulletins

294 technical service bulletins (TSBs) are on record for the 2014 Toyota Prius C. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10131961Jan 14, 2014Air bags. Toyota vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre-tensioner devices did not perform as expected (including an unintended deployment event), please follow the steps in the recommendations section below.
• 10131960Jan 5, 2014Electrical system, Air bags. During Pre-Delivery Service (PDS), it is standard procedure (as outlined in the PDS check sheets) to verify that the Safety Connect system is in ?Shelled Mode? with a green LED illuminated prior to delivering the vehicle. Occasionally settings in the Data Communication Module (in-vehicle DCM), or on the network may prevent the ?Shelled Mode? status. In these potential cases, the vehicle is likely to be in ?Shipping…
• 10131993Dec 19, 2013Visibility (wipers, defrost, mirrors). This bulletin is now obsolete. Please see T-SB-0185-13.
• 10131988Dec 19, 2013Visibility (wipers, defrost, mirrors). The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper performance.
• 10131947Dec 18, 2013Engine cooling. Customer retention and proper maintenance of vehicles has been a major focus for Toyota. To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. your current oil change…
• 10131946Dec 18, 2013Equipment. 2014 Pre-Delivery Service Check Sheet
• 10132058Nov 6, 2013Equipment. Use the following procedures to check and/or update the software version of Entune/Navigation for Non-HDD Type units.
• 10132057Nov 6, 2013Equipment. Applicability has been updated to include 2014 model year Avalon, Avalon HV, Camry, Camry HV, Prius, Prius C, Prius PHV, Prius V, Venza vehicles. Vehicle equipped with a Display Audio Navigation System and Entune (version less than 2.1.0) may exhibit one or more of the following conditions. Vehicle orientation slow to update after vehicle start up. Five Bing results are not all displayed on the map.
• 10132055Nov 4, 2013Air bags, Seats, Equipment. Beginning in 1998, Toyota introduced side airbags as optional equipment. Toyota does NOT recommend replacement of original seat covers with non-Toyota leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Toyota may affect side airbag performance, in general or in part, during an accident. Modifications that negatively affect side airbag performance can result in…
• 10132135Oct 24, 2013Electrical system, Equipment. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.
• 10132136Oct 23, 2013Visibility (wipers, defrost, mirrors). The appearance of spots in tempered glass (when viewed at certain angles) is the result of the heat treating and quick quenching process during manufacturing.
• 10132134Oct 23, 2013Equipment. Some vehicles equipped with Display Audio may exhibit a condition where the touch screen is inoperative.
• 10132137Oct 2, 2013Equipment, Engine cooling. If a customer states there is an unpleasant odor in the vehicle from the HVAC system, there are various factors that may be involved.
• 10132131Oct 2, 2013Engine. Due to the improved performance and durability of 0w-20 synthetic oil, Toyota has extended the oil change intervals to 10,000 miles for most vehicles that require this oil. With this change, the following should be noted
• 10132130Oct 2, 2013Equipment. Customer?s experiencing this condition can use a 3rd party podcast application on their iPhone (such as Pocket Casts or Instances) instead of the native Apple Podcast application.
• 10132163Sep 27, 2013Equipment. iTunes Radio is a new feature for iPhone 4, 4S, 5, 5S, and 5C running iOS 7 or later. This feature does work with the in-vehicle audio system either via Bluetooth or by USB cable. Details on how to access this feature are described below.
• 10132161Sep 26, 2013Equipment. Customers using iPhone 4, 4S, 5, 5S, or 5C running iOS 7.0 or later now have the ability to make Facetime Audio calls (no video). When a customer is paired by Bluetooth Hands Free and they make a Facetime Audio call the vehicle radio will treat it as a typical Bluetooth phone call. Because Facetime works differently than a typical phone call, the in-vehicle experience may not meet the customer?s expectations.
• 10132157Sep 13, 2013Equipment. To receive satellite radio functions after the initial trial period has expired, the customer must enter into a contract with XM Satellite Radio Inc. After entering into a contract, registration of an 8-digit XM Radio ID is required. This 8-digit XM Radio ID is found by turning to channel ?0? of the satellite radio.
• 10132156Sep 13, 2013Equipment. If a customer states there is an unpleasant odor in the vehicle from the HVAC system, there are various factors that may be involved.
• 10131985Sep 12, 2013Equipment. Some 2004 ? 2014 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
• 10131984Sep 9, 2013Equipment, Brakes. A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the Brake Pedal Force Gauge. Refer to the appropriate Repair Manual for parking brake pedal travel inspection and adjustment specification.
• 10131981Sep 6, 2013Equipment. 2014 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate installation procedure to attach the driver?s side, and if applicable, the passenger?s side and rear seat floor mats to the vehicle carpet using the floor…
• 10132229Aug 23, 2013Equipment. Some 2014 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start the vehicle without using a mechanical key. To ensure the system is operating properly, the Smart Key functions (Smart Entry and Smart Start) should be inspected during Pre-Delivery Service (PDS). The following inspection procedure has been developed to confirm the proper operation of the Smart Key…
• 10132269Jul 25, 2013Visibility (wipers, defrost, mirrors). Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.
• 10132239Jul 11, 2013Equipment. The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
• 10132048May 22, 2013Tires. Please refer to the following recommendations for the best practices for vehicle tire rotations.
• 10132295Apr 23, 2013Equipment. This bulletin is now obsolete. Please see T-SB-0054-13.
• 10132287Apr 23, 2013Equipment. California (CA), Federal (FED), and 50 State Certified emission control underhood labels (emission labels) may be obtained through your dealership?s Parts Department utilizing standard replacement parts ordering procedures. Follow the guidelines outlined in this bulletin to ensure proper label application.
• 10132286Apr 23, 2013Equipment. Some 2014 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start the vehicle without using a mechanical key. To ensure the system is operating properly, the Smart Key functions (Smart Entry and Smart Start) should be inspected during Pre-Delivery Service (PDS). The following inspection procedure has been developed to confirm the proper operation of the Smart Key…
• 10132319Apr 15, 2013Electrical system. Technicians should confirm the following key points to minimize the potential for future MIL "ON" concerns after HV battery replacement.
• 10132316Apr 4, 2013Equipment. Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10133809Mar 25, 2013Engine. Starting with 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0W-20 viscosity engine oil. There a re man benefits of this oil.
• 10133860Feb 27, 2013Electrical system. The customer is having difficulty changing the multi-display screen from Day Mode. If the multi-display screen is set to Day Mode when the headlights are on, the setting we be memorized when the engine is turned off.
• 10133856Feb 25, 2013Steering. The vehicle will not start or ready-on and the steering wheel lock is engaged so that the steering wheel may only be turned very little from side-to-side.
• 10133834Feb 8, 2013Equipment. If the Prius vehicle is put into storage, the state of charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary.
• 10133830Feb 8, 2013Equipment. 2014 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate installation procedure to attach the driver?s side, and if applicable, the passenger?s side and rear seat floor mats to the vehicle carpet using the floor…
• 10133829Feb 8, 2013Wheels. During the manufacturing process tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Please refer to the following procedure to ensure that the original tires stay in the same location on…
• 10133828Feb 8, 2013Equipment. Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.
• 10133827Feb 8, 2013Equipment. Some 2014 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start the vehicle without using a mechanical key. To ensure the system is operating properly, the Smart Key functions (Smart Entry and Smart Start) should be inspected during Pre-Delivery Service (PDS). The following inspection procedure has been developed to confirm the proper operation of the Smart Key…
• 10133897Jan 29, 2013Electrical system. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the TIS and the CUW.
• 10133917Jan 10, 2013Electrical system. technicians should confirm the following key points to minimize the potential for future MIL "ON" concerns after HV Battery Replacement.
• 10133915Jan 3, 2013Air bags. Toyota vehicles are equipped with SRS, including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pretensioner devices did not perform as expected, please follow the steps in the recommendations section below.
• 10197476May 4, 2001Equipment. Replacement vin plates.
• 10197473Jan 18, 1991Equipment. Product general information.

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