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Body and structurePart report

2020 Toyota Prius Prime Body and structure Problems

Complaints
1about this part
Share
6%of 16 total for the year
Median mileage
15,200miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 1 complaints about the body and structure of the 2020 Toyota Prius Prime, 6% of the 16 complaints for this model year. Where a mileage was given, the median is 15,200 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was driving to work into the garage. The entrance of the garage has a mild incline with a narrow entrance and I normally will slow down so I can steel the car slowly. I was going at about 10 to 15 mile speed and felt a stall first and then the car went into accelerated mode on its own. I felt the car was shift to a different gear on its own up to 80 to 100 miles. I am lucky there is a cement pole in front of me and the car went right into the pole smashing the left side(driver side of the car ) I have to step on the break to stop the car. It all happened very quickly within few minutes. …”

NHTSA complaint #11396870, filed 2021-02, 15,200 miles

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
202016%
201816%
201737%

Other parts of the 2020 Toyota Prius Prime

Visibility (wipers, defrost, mirrors)
5 complaints
Electrical system
3 complaints
Transmission and drivetrain
3 complaints
Vehicle speed control
3 complaints
Brakes
2 complaints
Tires
2 complaints
Air bags
1 complaints
Back-over prevention (rear camera)
1 complaints
Exterior lighting
1 complaints

← All problems reported for the 2020 Toyota Prius Prime

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology