2014 Toyota Prius V Technical Service Bulletins

464 technical service bulletins (TSBs) are on record for the 2014 Toyota Prius V. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10081968Aug 8, 2014Seats. This communication is informing vehicle owners of a special service campaign initiated by gulf states toyota, inc. (gst) to inspect and repair 682 toyota prius v vehicles equipped with a non-toyota seat heater which may stop working due to a failure of the wiring connectors. The non-toyota seat heater sensors were installed as a gst installed option under gst p/n 00015-j1248-01.
• 10081964Jul 31, 2014Seats. This communication is informing dealer principals, general managers, service managers & parts managers of a special service campaign initiated by gulf states toyota, inc. (gst) to inspect and repair 682 toyota prius v vehicles equipped with a non-toyota seat heater which may stop working due to a failure of the wiring connectors. The non-toyota seat heater sensors were installed as a gst installed option under gst…
• 10132742Jul 29, 2014Electrical system, Visibility (wipers, defrost, mirrors). Tech Tip: Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.
• 10132715Jul 25, 2014Equipment. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
• 10132741Jul 8, 2014Engine. Tech Tip: Starting with the 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0w20 viscosity engine oil. There are multiple benefits of this oil including: Reduced friction and wear on engine surfaces, Improved fuel economy, Reduction in waste oil stream (in vehicles approved for 10,000 mile oil change intervals), Reduced maintenance cost (in vehicles approved for 10,000 mile oil change…
• 10132708Jul 7, 2014Equipment. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
• 10132740Jul 1, 2014Equipment. Tech Tip: When replacing the Hard Disk Drive (HDD) or Navigation Unit (Navi Unit) follow the instructions below:
• 10132762Jun 12, 2014Electrical system. TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW).
• 10132814May 14, 2014Air bags, Electrical system. Tech Tip: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Once the subscription has lapsed the DCM will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.
• 10132812May 1, 2014Engine, Back-over prevention (rear camera). Tech Tip: Low battery voltage can contribute to a MIL "ON" condition for P0335 (Crankshaft Position Sensor Circuit) and/or P0340 (Camshaft Position Sensor Circuit) due to inconsistent rotational speed of the engine's crankshaft.
• 10131826Apr 28, 2014Engine cooling. Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper…
• 10131823Apr 21, 2014Engine cooling. Some 2012 ? 2014 model year Prius V vehicles may exhibit a MIL ?ON? condition with Diagnostic Trouble Code (DTC) P0A80 or P0A7F stored due to dust or debris build-up in the HV Battery Cooling Fan. Use the following repair procedure to improve this condition.
• 10131810Apr 11, 2014Engine cooling. Some 2012 ? 2014 model year Prius V vehicles may exhibit a MIL ?ON? condition with Diagnostic Trouble Code (DTC) P0A80 or P0A7F stored due to dust or debris build-up in the HV Battery Cooling Fan. Use the following repair procedure to improve this condition.
• 10133729Mar 12, 2014Engine cooling. Some 2010 ? 2015 model year Prius, 2012 ? 2015 Prius PHV, and 2012 ? 2016 Prius V vehicles equipped with a 2ZR-FXE engine may exhibit a MIL ?ON? condition with Diagnostic Trouble Codes (DTCs) P2111 (Throttle Actuator Control System) and P0A0F (Engine Failed to Start) present when ambient temperatures are below 23 F (?5 C). The intake manifold assembly has been improved to address this condition.
• 10133726Mar 5, 2014Tires. The purpose of this bulletin is to provide a procedure to adjust tire pressure correctly when outside temperature is significantly colder or warmer than shop temperature. Seasonal temperature change can dramatically alter tire pressure, which can cause the low tire pressure warning light to illuminate.
• 10131933Feb 28, 2014Equipment. Customer complains of Bluetooth connectivity concerns such as: Difficulty to pair phone, Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their…
• 10131912Feb 28, 2014Equipment. Some 2012 ? 2014 model year Prius PHV vehicles may exhibit difficulty inserting or removing the EV Charge Cable. This phenomenon may be due to friction caused by contaminants attached to the EV Charge Connector Seal inside the EV Charge Cable Assembly. Follow the procedure in this bulletin to address this condition.
• 10060688Feb 28, 2014Electrical system. Summary to be provided on a future date.
• 10131930Feb 11, 2014Equipment. Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10131927Feb 4, 2014Engine. Starting with the 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil. Due to the improved performance and durability of 0w-20 synthetic oil, Toyota has extended the oil change intervals to 10,000 miles for most vehicle that require this oil.
• 10131902Feb 4, 2014Equipment. Toyota models equipped with the Display Audio Navigation System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts…
• 10131953Jan 28, 2014Back-over prevention (rear camera), Brakes. Some 2012 ? 2014 model year Prius V vehicles may exhibit a rear brake groan or squeak noise when going forward or backing up when the brakes are cold. New Rear Brake Caliper Assemblies that include anti-squeal shims, brake pads, and pad support clips and NEW rear rotors have been developed to help address this condition.
• 10131952Jan 27, 2014Equipment. Some 2012 model year vehicles equipped with a Display Audio Navigation System and Entune? (version less than 2.1.0) may exhibit one or more of the following conditions:
• 10131951Jan 23, 2014Tires. Toyota vehicles are equipped with either conventional or run-flat tires. Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to service. With a conventional tire it is not possible to drive for an extended amount of time with the tire at low pressures as damage to the tire may occur.
• 10131961Jan 14, 2014Air bags. Toyota vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre-tensioner devices did not perform as expected (including an unintended deployment event), please follow the steps in the recommendations section below.
• 10131960Jan 5, 2014Electrical system, Air bags. During Pre-Delivery Service (PDS), it is standard procedure (as outlined in the PDS check sheets) to verify that the Safety Connect system is in ?Shelled Mode? with a green LED illuminated prior to delivering the vehicle. Occasionally settings in the Data Communication Module (in-vehicle DCM), or on the network may prevent the ?Shelled Mode? status. In these potential cases, the vehicle is likely to be in ?Shipping…
• 10060795Jan 5, 2014Electrical system. Summary to be provided on a future date.
• 10132010Dec 23, 2013Equipment. The customer is unable to delete their call history or contacts from the Denso GEN7 Navigation System. The ?delete? soft button on the multi-information display is greyed out and not selectable.
• 10062075Dec 23, 2013Equipment. Summary to be provided on a future date.
• 10131993Dec 19, 2013Visibility (wipers, defrost, mirrors). This bulletin is now obsolete. Please see T-SB-0185-13.
• 10131988Dec 19, 2013Visibility (wipers, defrost, mirrors). The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper performance.
• 10061645Dec 19, 2013Visibility (wipers, defrost, mirrors). Summary to be provided on a future date.
• 10132065Nov 18, 2013Engine cooling. Some 2012 ? 2014 model year Prius V vehicles may exhibit a MIL ?ON? condition with Diagnostic Trouble Code (DTC) P0A80 or P0A7F stored due to dust or debris build-up in the HV Battery Cooling Fan. Use the following repair procedure to improve this condition.
• 10060775Nov 18, 2013Electrical system. Summary to be provided on a future date.
• 10132058Nov 6, 2013Equipment. Use the following procedures to check and/or update the software version of Entune/Navigation for Non-HDD Type units.
• 10132057Nov 6, 2013Equipment. Applicability has been updated to include 2014 model year Avalon, Avalon HV, Camry, Camry HV, Prius, Prius C, Prius PHV, Prius V, Venza vehicles. Vehicle equipped with a Display Audio Navigation System and Entune (version less than 2.1.0) may exhibit one or more of the following conditions. Vehicle orientation slow to update after vehicle start up. Five Bing results are not all displayed on the map.
• 10061636Nov 6, 2013Equipment. Summary to be provided on a future date.
• 10132055Nov 4, 2013Seats, Air bags, Equipment. Beginning in 1998, Toyota introduced side airbags as optional equipment. Toyota does NOT recommend replacement of original seat covers with non-Toyota leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Toyota may affect side airbag performance, in general or in part, during an accident. Modifications that negatively affect side airbag performance can result in…
• 10132103Oct 31, 2013Electrical system, Engine cooling. For vehicles that are used under certain severe operating conditions, the HV Battery Cooling Fan may experience an excessive buildup of dust, lint, or other debris that can reduce the efficiency of the HV Battery Cooling System. HV Battery Cooling Fan maintenance and cleaning should be performed to address this condition.
• 10132135Oct 24, 2013Equipment, Electrical system. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.
• 10062070Oct 24, 2013Equipment. Summary to be provided on a future date.
• 10132136Oct 23, 2013Visibility (wipers, defrost, mirrors). The appearance of spots in tempered glass (when viewed at certain angles) is the result of the heat treating and quick quenching process during manufacturing.
• 10132134Oct 23, 2013Equipment. Some vehicles equipped with Display Audio may exhibit a condition where the touch screen is inoperative.
• 10132099Oct 18, 2013Equipment. Customer retention and proper maintenance of vehicles has been a major focus for Toyota. To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. Your current oil change…
• 10132098Oct 18, 2013Equipment. 2014 pre-delivery service check sheet
• 10061634Oct 18, 2013Equipment. Summary to be provided on a future date.
• 10132094Oct 16, 2013Equipment. The Rear Wheel Extension Pads are located in the luggage compartment at the assembly plant to avoid damage in transit. Install the Rear Wheel Extension Pads on the vehicle during Pre-Delivery Service (PDS) using the following procedure.
• 10132093Oct 16, 2013Equipment. To ensure the off-board charging functions and charging system are operating properly, inspect the charging functions during Pre-Delivery Service (PDS) following the procedures in this bulletin.
• 10061631Oct 16, 2013Equipment. Summary to be provided on a future date.
• 10061630Oct 16, 2013Equipment. Summary to be provided on a future date.

← All problems reported for the 2014 Toyota Prius V