2015 Toyota Prius V Technical Service Bulletins

377 technical service bulletins (TSBs) are on record for the 2015 Toyota Prius V. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10096097Jan 11, 2016Equipment. Tech tip: some customers may experience difficulty programming homelink.
• 10152268Dec 7, 2015Equipment. TT: For customer concerns of no or poor outgoing sound from the Bluetooth systems there are diagnostics in the repair manual which can be performed to diagnose the condition.
• 10093567Dec 7, 2015Equipment. Tt: for customer concerns of no or poor outgoing sound from the bluetooth systems there are diagnostics in the repair manual which can be performed to diagnose the condition.
• 10152247Dec 2, 2015Equipment. TSB: This bulletin includes basic procedures for performing a Rescue Charge on Ni-MH High Voltage (HV) Batteries. This bulletin should be used in conjunction with the Repair Manual while performing Rescue Charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) Charger.
• 10093479Dec 2, 2015Electrical system. Tsb: this bulletin includes basic procedures for performing a rescue charge on ni-mh high voltage (hv) batteries. This bulletin should be used in conjunction with the repair manual while performing rescue charge. The grx-5100 should be used wherever the repair manual references the toyota hybrid system (ths) charger.
• 10152266Dec 1, 2015Equipment. TT: Some customers may experience poor outgoing Bluetooth sound quality, this can occur for various reasons. Current multimedia systems are designed with the ability to adjust Bluetooth sound quality to compensate for Echo or excessive background noise.
• 10152265Dec 1, 2015Equipment. TT: Since MY 2011, several different update or upgrade USB SST's have been issued for Toyota audio and navigation system. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10093563Dec 1, 2015Equipment. Tt: some customers may experience poor outgoing bluetooth sound quality, this can occur for various reasons. Current multimedia systems are designed with the ability to adjust bluetooth sound quality to compensate for echo or excessive background noise.
• 10093540Dec 1, 2015Equipment. "tt: since my 2011, several different update or upgrade usb sst's have been issued for toyota audio and navigation system. Refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicability. "
• 10111498Nov 19, 2015Engine cooling. TSB: Some 2010 - 2015 model year Prius (2ZR-FXE equipped) vehicles and 2012 - 2015 model year Prius PHV and Prius V (2ZR-FXE equipped) vehicles may exhibit a "runs rough" and/or MIL "ON" condition with DTC(s) P030# (Misfire) during light acceleration while the Exhaust Gas Recirculation (EGR) system is active. Replace the intake manifold assembly to address this condition.
• 10093949Nov 19, 2015Engine. Tsb: some 2010 – 2015 model year prius (2zr-fxe equipped) vehicles and 2012 – 2015 model year prius phv and prius v (2zr-fxe equipped) vehicles may exhibit a “runs rough” and/or mil “on” condition with dtc(s) p030# (misfire) during light acceleration while the exhaust gas recirculation (egr) system is active. Replace the intake manifold assembly to address this condition.
• 10111490Nov 5, 2015Electrical system, Equipment. TSB: Toyota models equipped with Premium HDD Navigation (AVN/AW-EMV) System will periodically require an update to the Gracenote Database. Gracenote includes detailed information for songs (eg., Genre, Artist, Song, Title, Album Name, etc.). The Gracenote update will be included on the "USB Drive Navigation Map Update" SST. A Gracenote update must be performed before a Navigation Map Update. A Navigation Map Update…
• 10111489Nov 5, 2015Equipment, Electrical system. TSB: Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the…
• 10111488Nov 5, 2015Equipment, Electrical system. TSB: Obsolete Notice November 5, 2015: This bulletin is now obsolete. Please see T-SB-0108-15
• 10093784Nov 5, 2015Equipment. Tsb: obsolete notice november 5, 2015: this bulletin is now obsolete. Please see t-sb-0108-15
• 10111524Oct 29, 2015Equipment, Electrical system. TSB: Some 2015 model year Prius V vehicles may exhibit an intermittently inoperative radio/navigation touch screen. The only way the touch controls are able to be recovered is to cycle the ignition or reboot the head unit. Follow the procedures in this bulletin to address this condition.
• 10096249Oct 29, 2015Equipment. Tsb: some 2015 model year prius v vehicles may exhibit an intermittently inoperative radio/navigation touch screen. The only way the touch controls are able to be recovered is to cycle the ignition or reboot the head unit. Follow the procedures in this bulletin to address this condition.
• 10111521Oct 15, 2015Equipment. TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle's systems and components. Any problems that are found should be corrected immediately.
• 10096246Oct 15, 2015Equipment. "tsb: long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle’s systems and components. Any problems that are found should be corrected immediately."
• 10111547Oct 13, 2015Equipment. TT: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones running OS 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.
• 10134227Sep 25, 2015Electrical system, Equipment. TT: A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 stored in the memory. Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty.
• 10096566Sep 25, 2015Electrical system. Tt: a vehicle may arrive to the dealer with a mil “on” condition and p0a80 stored in the memory. Some cases have been identified with internal modification done to the hv battery. Modified or altered parts are not covered under warranty.
• 10134224Sep 21, 2015Equipment. TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10096561Sep 21, 2015Equipment. Tt: since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicability.
• 10134222Sep 15, 2015Electrical system, Equipment. TT: iPhone text messages do not appear on multimedia dis[play.
• 10111438Sep 15, 2015Equipment, Wheels, Other or unknown. TSB: During the manufacturing process tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Please refer to the following procedure to ensure that the original tires stay in the same…
• 10096708Sep 15, 2015Tires. "tsb: during the manufacturing process tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Please refer to the following procedure to ensure that the original tires stay in the same…
• 10096555Sep 15, 2015Equipment. Tt: iphone text messages do not appear on multimedia dis[play.
• 10134220Sep 14, 2015Equipment, Electrical system. TT: Customers may experience connectivity issues when the following conditions are met: The customer's iPhone is operating on iOS9 firmware. The customer's iPhone is connected to the vehicle via Bluetooth. The customer may complain of the following issues: When receiving two incoming calls simultaneously, both calls are ended automatically. iTunes Radio app does not play via Bluetooth audio. Podcast and Audiobook…
• 10096550Sep 14, 2015Equipment. Tt: customers may experience connectivity issues when the following conditions are met: the customer's iphone is operating on ios9 firmware. The customer's iphone is connected to the vehicle via bluetooth. The customer may complain of the following issues: when receiving two incoming calls simultaneously, both calls are ended automatically. Itunes radio app does not play via bluetooth audio. Podcast and audiobook…
• 10111425Sep 1, 2015Electrical system, Hybrid propulsion system. TSB: Prius and Mirai vehicles are equipped with 2 types of batteries: * Hybrid Vehicle (HV) battery * 12-volt auxiliary battery If Prius or Mirai vehicles are put into storage, the state of charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary. Please perform the following maintenance…
• 10092018Sep 1, 2015Electrical system, Equipment. Tsb: prius and mirai vehicles are equipped with 2 types of batteries: • hybrid vehicle (hv) battery • 12-volt auxiliary battery if prius or mirai vehicles are put into storage, the state of charge (soc) of its hv battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary. Please perform the following maintenance…
• 10134432Aug 19, 2015Electrical system. TSB: Use the following procedures to check and/or update the software version of Entune/Navigation for Non-HDD Type units.
• 10134429Aug 19, 2015Equipment. TSB: 2015 ? 2016 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate installation procedure to attach the driver?s side, and if applicable, the passenger?s side and rear seat floor mats to the vehicle carpet using…
• 10134428Aug 19, 2015Equipment. TSB: Some 2015 - 2016 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start the vehicle without using a mechanical key. To ensure the system is operating properly, the Smart Key functions (Smart Entry and Smart Start) should be inspected during Pre-Delivery Service (PDS). The following inspection procedure has been developed to confirm the proper operation of the…
• 10132507Aug 19, 2015Equipment. TSB: Use the following procedures to check and/or update the software version of Entune/Navigation for Non-HDD Type units.
• 10132504Aug 19, 2015Equipment. TSB: 2015 ? 2016 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate installation procedure to attach the driver?s side, and if applicable, the passenger?s side and rear seat floor mats to the vehicle carpet using…
• 10132503Aug 19, 2015Equipment. TSB: Some 2015 - 2016 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start the vehicle without using a mechanical key. To ensure the system is operating properly, the Smart Key functions (Smart Entry and Smart Start) should be inspected during Pre-Delivery Service (PDS). The following inspection procedure has been developed to confirm the proper operation of the…
• 10134421Aug 4, 2015Electrical system, Equipment. TSB: Some 2014 model year applicable vehicles equipped with Entune? Audio (version 010169) / Entune? Audio Plus (version 010171) Entune? Premium Audio (version 01085) may exhibit one or more of the following conditions: Bluetooth® sometimes disconnects with Android? phones Bluetooth® disconnects with iPhone® 4 when connected to USB Radio reboots with heavy radio load condition (e.g., dual map and POIs ON and…
• 10132496Aug 4, 2015Electrical system, Equipment. TSB: Some 2014 model year applicable vehicles equipped with Entune? Audio (version 010169) / Entune? Audio Plus (version 010171) Entune? Premium Audio (version 01085) may exhibit one or more of the following conditions: Bluetooth® sometimes disconnects with Android? phones Bluetooth® disconnects with iPhone® 4 when connected to USB Radio reboots with heavy radio load condition (e.g., dual map and POIs ON and…
• 10111416Jul 23, 2015Equipment. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE: There are new security provisions required to obtain a Reset Pass-Code. It is critical that the instructions for this new…
• 10111126Jul 23, 2015Equipment. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE: There are new security provisions required to obtain a Reset Pass-Code. It is critical that the instructions for this new…
• 10134163Jul 6, 2015Equipment. TT: Prius V head units are currently on back order. To help alleviate the back order situation, please be careful when removing the head unit to ensure there are no scratches on the faceplate.
• 10132558Jul 6, 2015Equipment. TT: Prius V head units are currently on back order. To help alleviate the back order situation, please be careful when removing the head unit to ensure there are no scratches on the faceplate.
• 10111306Jun 18, 2015Equipment. TT: Customer may complain about inoperative or difficult to operate Charge Cable Assembly.
• 10111305Jun 18, 2015Hybrid propulsion system, Electrical system. TT: Some Prius PHV customers may have notice a change in the displayed EV Distance or have a concern about the HV Battery performace based on this value.
• 10111156Jun 18, 2015Electrical system, Equipment. TT: Customer may complain about inoperative or difficult to operate Charge Cable Assembly.
• 10111155Jun 18, 2015Electrical system, Hybrid propulsion system. TT: Some Prius PHV customers may have notice a change in the displayed EV Distance or have a concern about the HV Battery performace based on this value.
• 10111304Jun 17, 2015Equipment. TT: iPhone text messages do not appear on multimedia display.
• 10111154Jun 17, 2015Equipment, Electrical system. TT: iPhone text messages do not appear on multimedia display.

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