2016 Toyota Prius V Technical Service Bulletins

273 technical service bulletins (TSBs) are on record for the 2016 Toyota Prius V. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10111468Jul 28, 2016Transmission and drivetrain, Electrical system. TSB: Some 2014 - 2016 model year Prius V vehicles may exhibit a MIL "ON" condition with Diagnostic Trouble Code (DTC) P2610 (ECM/PCM Engine Off Timer Performance) present. The Engine Control Module (ECM) logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure below to address this condition.
• 10084375Jul 28, 2016Electrical system, Engine. Tsb: some 2014 – 2016 model year prius v vehicles may exhibit a mil “on” condition with diagnostic trouble code (dtc) p2610 (ecm/pcm engine off timer performance) present. The engine control module (ecm) logic has been modified to reduce the possibility of this condition. Follow the repair procedure below to address this condition.
• 10145776Jul 21, 2016Equipment. Update on Technician Certification Requirements.
• 10134075Jun 9, 2016Electrical system. TT: Multimedia systems reset procedure should be performed when the multimedia system no longer responds or reboots itself.
• 10142464May 19, 2016Equipment, Body and structure. TSB: On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be…
• 10140622May 19, 2016Body and structure. TSB: On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be…
• 10096862May 19, 2016Equipment. Tsb: on some vehicles, when rapgard™ is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the rapgard™. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be…
• 10140582May 11, 2016Equipment, Electrical system. TT: HV Batteries have liquid filled cell modules, to prevent leakage from cells, it is very important to confirm the proper orientation mark of the DRC.
• 10092768May 11, 2016Equipment, Electrical system. Tt: hv batteries have liquid filled cell modules, to prevent leakage from cells, it is very important to confirm the proper orientation mark of the drc.
• 10140570May 4, 2016Engine cooling, Equipment. Technical Instructions: The involved vehicles may not have had the required Emission Control Information Label applied to the underside of the engine hood during production. The involved vehicles WERE ONLY DISTRIBUTED to Guam, Hawaii, Puerto Rico, and Saipan.
• 10140569May 4, 2016Engine cooling, Equipment. Dealer Letter: The involved vehicles may not have had the required Emission Control Information Label applied to the underside of the engine hood during production. The involved vehicles WERE ONLY DISTRIBUTED to Guam, Hawaii, Puerto Rico, and Saipan.
• 10140568May 4, 2016Electrical system. TT: Some customers may experience Bluetooth connection issues after updating the Android Operating System to 5.x.x (Lollipop) or later.
• 10092702May 4, 2016Equipment, Engine cooling. Technical instructions: the involved vehicles may not have had the required emission control information label applied to the underside of the engine hood during production. The involved vehicles were only distributed to guam, hawaii, puerto rico, and saipan.
• 10092701May 4, 2016Engine cooling, Equipment. Dealer letter: the involved vehicles may not have had the required emission control information label applied to the underside of the engine hood during production. The involved vehicles were only distributed to guam, hawaii, puerto rico, and saipan.
• 10092684May 4, 2016Electrical system, Equipment. Tt: some customers may experience bluetooth connection issues after updating the android operating system to 5.x.x (lollipop) or later.
• 10134418Apr 27, 2016Engine cooling. Dealer email: The involved vehicles may not have had the required Emission Control Information Label applied to the underside of the engine hood during production. The involved vehicles WERE ONLY DISTRIBUTED to Guam, Hawaii, Puerto Rico, and Saipan.
• 10134417Apr 27, 2016Engine cooling. Region email: The involved vehicles may not have had the required Emission Control Information Label applied to the underside of the engine hood during production. The involved vehicles WERE ONLY DISTRIBUTED to Guam, Hawaii, Puerto Rico, and Saipan.
• 10134415Apr 26, 2016Equipment. TT: Some customers may experience Bluetooth connection issues after updating the Android Operating System to 5.x.x (Lollipop) or later.
• 10134322Mar 16, 2016Electrical system, Equipment. TT: Some vehicles may exhibit an error message when trying to perform a radio software update: "Unable to update the software. Please try again later." If the following screen is seen, follow the directions below.
• 10134320Mar 8, 2016Electrical system. TT: Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty pairing the phone. ? Intermittent Bluetooth failure to connect when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with the customer?s phone, such as the ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone.
• 10097052Mar 8, 2016Equipment. "tt: some customers may encounter bluetooth connectivity concerns such as: • difficulty pairing the phone. • intermittent bluetooth failure to connect when first turning on the vehicle. • various bluetooth audio functions are no longer functioning with the customer’s phone, such as the ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer’s phone.
• 10134281Feb 25, 2016Electrical system. Tech Tip: This Tech Tip is being provided to bring attention to the new location of the Entune/NAV/Map Update and Upgrade USB Directory. Click on the TIS tab, Diagnostics tab, Telematics tab, and the document is now located under the reference documents sections. This change has occurred to help speed up the updating process of this document.
• 10093361Feb 25, 2016Electrical system, Equipment. "tech tip: this tech tip is being provided to bring attention to the new location of the entune/nav/map update and upgrade usb directory. Click on the tis tab, diagnostics tab, telematics tab, and the document is now located under the reference documents sections. This change has occurred to help speed up the updating process of this document. "
• 10134140Jan 11, 2016Electrical system. Tech Tip: Some customers may experience difficulty programming HomeLink.
• 10096097Jan 11, 2016Equipment. Tech tip: some customers may experience difficulty programming homelink.
• 10152250Dec 14, 2015Electrical system. A battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or…
• 10093486Dec 14, 2015Electrical system. "a battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, toyota does not provide battery warranty coverage for discharged and/or…
• 10152268Dec 7, 2015Equipment. TT: For customer concerns of no or poor outgoing sound from the Bluetooth systems there are diagnostics in the repair manual which can be performed to diagnose the condition.
• 10093567Dec 7, 2015Equipment. Tt: for customer concerns of no or poor outgoing sound from the bluetooth systems there are diagnostics in the repair manual which can be performed to diagnose the condition.
• 10152247Dec 2, 2015Equipment. TSB: This bulletin includes basic procedures for performing a Rescue Charge on Ni-MH High Voltage (HV) Batteries. This bulletin should be used in conjunction with the Repair Manual while performing Rescue Charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) Charger.
• 10093479Dec 2, 2015Electrical system. Tsb: this bulletin includes basic procedures for performing a rescue charge on ni-mh high voltage (hv) batteries. This bulletin should be used in conjunction with the repair manual while performing rescue charge. The grx-5100 should be used wherever the repair manual references the toyota hybrid system (ths) charger.
• 10152266Dec 1, 2015Equipment. TT: Some customers may experience poor outgoing Bluetooth sound quality, this can occur for various reasons. Current multimedia systems are designed with the ability to adjust Bluetooth sound quality to compensate for Echo or excessive background noise.
• 10093563Dec 1, 2015Equipment. Tt: some customers may experience poor outgoing bluetooth sound quality, this can occur for various reasons. Current multimedia systems are designed with the ability to adjust bluetooth sound quality to compensate for echo or excessive background noise.
• 10111521Oct 15, 2015Equipment. TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle's systems and components. Any problems that are found should be corrected immediately.
• 10096246Oct 15, 2015Equipment. "tsb: long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle’s systems and components. Any problems that are found should be corrected immediately."
• 10111547Oct 13, 2015Equipment. TT: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones running OS 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.
• 10096332Oct 13, 2015Equipment. Tt: some customers may experience bluetooth disconnections or loss of sms text message functionality on the navigation/audio system with android phones running os 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.
• 10134227Sep 25, 2015Electrical system, Equipment. TT: A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 stored in the memory. Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty.
• 10096566Sep 25, 2015Electrical system. Tt: a vehicle may arrive to the dealer with a mil “on” condition and p0a80 stored in the memory. Some cases have been identified with internal modification done to the hv battery. Modified or altered parts are not covered under warranty.
• 10134222Sep 15, 2015Electrical system, Equipment. TT: iPhone text messages do not appear on multimedia dis[play.
• 10111438Sep 15, 2015Equipment, Other or unknown, Wheels. TSB: During the manufacturing process tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Please refer to the following procedure to ensure that the original tires stay in the same…
• 10096708Sep 15, 2015Tires. "tsb: during the manufacturing process tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Please refer to the following procedure to ensure that the original tires stay in the same…
• 10096555Sep 15, 2015Equipment. Tt: iphone text messages do not appear on multimedia dis[play.
• 10134220Sep 14, 2015Equipment, Electrical system. TT: Customers may experience connectivity issues when the following conditions are met: The customer's iPhone is operating on iOS9 firmware. The customer's iPhone is connected to the vehicle via Bluetooth. The customer may complain of the following issues: When receiving two incoming calls simultaneously, both calls are ended automatically. iTunes Radio app does not play via Bluetooth audio. Podcast and Audiobook…
• 10096550Sep 14, 2015Equipment. Tt: customers may experience connectivity issues when the following conditions are met: the customer's iphone is operating on ios9 firmware. The customer's iphone is connected to the vehicle via bluetooth. The customer may complain of the following issues: when receiving two incoming calls simultaneously, both calls are ended automatically. Itunes radio app does not play via bluetooth audio. Podcast and audiobook…
• 10111429Sep 4, 2015Body and structure, Equipment, Electrical system. TSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership's new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: * Careful inspection for paint chips/scratches and body dents/dings. * Proper operation of electrical accessories (including interior light, clock, and radio reset). * Interior cleanliness. * Proper function of mechanical…
• 10096621Sep 4, 2015Equipment. "tsb: pre-delivery service (pds) is a critical step in satisfying your dealership’s new car customers. Customer feedback indicates the following areas deserve special attention when performing pds: • careful inspection for paint chips/scratches and body dents/dings. • proper operation of electrical accessories (including interior light, clock, and radio reset). • interior cleanliness. • proper function of…
• 10111428Sep 3, 2015Body and structure, Electrical system, Equipment. TSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership's new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: * Careful inspection for paint chips/scratches and body dents/dings. * Proper operation of electrical accessories (including interior light, clock, and radio reset). * Interior cleanliness. * Proper function of mechanical…
• 10096620Sep 3, 2015Equipment. "tsb: pre-delivery service (pds) is a critical step in satisfying your dealership’s new car customers. Customer feedback indicates the following areas deserve special attention when performing pds: • careful inspection for paint chips/scratches and body dents/dings. • proper operation of electrical accessories (including interior light, clock, and radio reset). • interior cleanliness. • proper function of…
• 10111427Sep 2, 2015Back-over prevention (rear camera), Electrical system, Steering. TSB: The Advanced Parking Guidance System assists the driver during parking and parallel parking by displaying an image of the area behind the vehicle and controlling the steering wheel with the vehicle in reverse. Removing the short pin or disconnecting the battery interrupts power to the Steering Angle Sensor.

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