2012 Toyota Prius Technical Service Bulletins

461 technical service bulletins (TSBs) are on record for the 2012 Toyota Prius. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10132088Oct 3, 2013Equipment. Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System will periodically require an update to the Gracenote® Database. Gracenote® includes detailed information for songs (i.e., Genre, Artist, Song Title, Album Name, etc.). The Gracenote® update will be included on the ?USB Drive Navigation Map Update? SST. A Gracenote® update must be performed before a Navigation Map Update. A Navigation Map…
• 10132137Oct 2, 2013Equipment, Engine cooling. If a customer states there is an unpleasant odor in the vehicle from the HVAC system, there are various factors that may be involved.
• 10132131Oct 2, 2013Engine. Due to the improved performance and durability of 0w-20 synthetic oil, Toyota has extended the oil change intervals to 10,000 miles for most vehicles that require this oil. With this change, the following should be noted
• 10132130Oct 2, 2013Equipment. Customer?s experiencing this condition can use a 3rd party podcast application on their iPhone (such as Pocket Casts or Instances) instead of the native Apple Podcast application.
• 10062066Oct 2, 2013Equipment. Summary to be provided on a future date.
• 10062065Oct 2, 2013Equipment. Summary to be provided on a future date.
• 10132089Sep 30, 2013Equipment, Electrical system. This bulletin is now obsolete. Please see T-SB-0133-14
• 10132163Sep 27, 2013Equipment. iTunes Radio is a new feature for iPhone 4, 4S, 5, 5S, and 5C running iOS 7 or later. This feature does work with the in-vehicle audio system either via Bluetooth or by USB cable. Details on how to access this feature are described below.
• 10062063Sep 27, 2013Equipment. Summary to be provided on a future date.
• 10132161Sep 26, 2013Equipment. Customers using iPhone 4, 4S, 5, 5S, or 5C running iOS 7.0 or later now have the ability to make Facetime Audio calls (no video). When a customer is paired by Bluetooth Hands Free and they make a Facetime Audio call the vehicle radio will treat it as a typical Bluetooth phone call. Because Facetime works differently than a typical phone call, the in-vehicle experience may not meet the customer?s expectations.
• 10062062Sep 26, 2013Equipment. Summary to be provided on a future date.
• 10075949Sep 25, 2013Equipment. Some users may experience no sound from the Pandora or iHeartRadio Entune Applications after attaching the iPhone USB cable to the multimedia system. This can also occur if the user chooses the iPod selection on the multimedia system and then attempts to return to Pandora or iHeartRadio Entune Applications. This condition occurs with iPhones running iOS 6.0 and later
• 10062019Sep 25, 2013Equipment. Summary to be provided on a future date.
• 10132160Sep 24, 2013Equipment. Some users may experience no sound from the Pandora or iHeartRadio Entune Applications after attaching the iPhone USB cable to the multimedia system. This can also occur if the user chooses the iPod selection on the multimedia system and then attempts to return to Pandora or iHeartRadio Entune Applications. This condition occurs with iPhones running iOS 6.0 and later.
• 10132157Sep 13, 2013Equipment. To receive satellite radio functions after the initial trial period has expired, the customer must enter into a contract with XM Satellite Radio Inc. After entering into a contract, registration of an 8-digit XM Radio ID is required. This 8-digit XM Radio ID is found by turning to channel ?0? of the satellite radio.
• 10132156Sep 13, 2013Equipment. If a customer states there is an unpleasant odor in the vehicle from the HVAC system, there are various factors that may be involved.
• 10062013Sep 13, 2013Equipment. Summary to be provided on a future date.
• 10131985Sep 12, 2013Equipment. Some 2004 ? 2014 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
• 10131984Sep 9, 2013Equipment, Brakes. A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the Brake Pedal Force Gauge. Refer to the appropriate Repair Manual for parking brake pedal travel inspection and adjustment specification.
• 10062057Aug 27, 2013Equipment. Summary to be provided on a future date.
• 10052583Aug 19, 2013Equipment. Toyota: see document search button for owner letter. On certain vehicles, the lane keeping assist systems, fails to activate the lane departure warning (beep), when vehicle is not in marked lane. Model 2012 prius.
• 10132205Aug 13, 2013Electrical system, Equipment. An Initialization Process is required to activate the Entune? suite of Apps & Data Services on Premium HDD Navigation with Entune? and Display Navigation with Entune? head units before they are used for the first time on new vehicles. The Initialization Process may also need to be performed under other circumstances such as following a head unit replacement or after the customer?s personal settings are erased.
• 10062047Aug 5, 2013Equipment. Summary to be provided on a future date.
• 10062009Aug 2, 2013Equipment. Summary to be provided on a future date.
• 10132269Jul 25, 2013Visibility (wipers, defrost, mirrors). Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.
• 10062053Jul 25, 2013Body and structure. Summary to be provided on a future date.
• 10132239Jul 11, 2013Equipment. The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
• 10061589Jul 11, 2013Equipment. Summary to be provided on a future date.
• 10132025May 30, 2013Engine cooling. Some 2010-2012 model year Prius vehicles equipped with a 2ZR-FXE engine may exhibit a MIL "ON" condition with Diagnostic Trouble Code P0401 (Exhaust Gas Recirculation Flow insufficient Detected) present. The Exhaust Gas Recirculation Valve has been improved to address this condition.
• 10061582May 30, 2013Engine cooling. Summary to be provided on a future date.
• 10132049May 22, 2013Equipment. The Premium Display Audio type Entune system does not connect to the internet when using an iPhone.
• 10132048May 22, 2013Tires. Please refer to the following recommendations for the best practices for vehicle tire rotations.
• 10062018May 22, 2013Equipment. Summary to be provided on a future date.
• 10062016May 22, 2013Tires. Summary to be provided on a future date.
• 10132047May 14, 2013Equipment. When diagnosing audio, navigation, and Bluetooth concerns on Toyota vehicles equipped with Premium Display Audio with Entune, adhere to the guidelines listed below.
• 10062048May 14, 2013Equipment. Summary to be provided on a future date.
• 10132293Apr 30, 2013Equipment. Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all the vehicles to deliver the update, however a unique Activation Number is required for each vehicle.
• 10132292Apr 29, 2013Equipment. On start-up, some vehicles may exhibit a condition where the A/C system blows warm air and Diagnostic Trouble Code (DTC) B1476 is set. An updated A/C compressor is available to address this condition.
• 10132291Apr 29, 2013Equipment. Toyota models equipped with the Display Audio Navigation System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all the vehicles to deliver the update, however a unique Activation Number is required for each vehicle.
• 10061571Apr 29, 2013Equipment. Summary to be provided on a future date.
• 10132295Apr 23, 2013Equipment. This bulletin is now obsolete. Please see T-SB-0054-13.
• 10132287Apr 23, 2013Equipment. California (CA), Federal (FED), and 50 State Certified emission control underhood labels (emission labels) may be obtained through your dealership?s Parts Department utilizing standard replacement parts ordering procedures. Follow the guidelines outlined in this bulletin to ensure proper label application.
• 10132319Apr 15, 2013Electrical system. Technicians should confirm the following key points to minimize the potential for future MIL "ON" concerns after HV battery replacement.
• 10132283Apr 11, 2013Equipment, Air bags. Some 2012 model year Prius and Prius PHV vehicles may exhibit a lower-than-expected speaker volume on the Safety Connect system, which may make the audio prompts difficult to understand. An updated wire harness is available to address this condition.
• 10132282Apr 9, 2013Air bags, Equipment. Some 2012 model year Corolla, Prius, Prius V, Sienna, and Venza vehicles may set SRS Diagnostic Trouble Codes (DTCs) that are not listed in the Repair Manual. Refer to the chart in this bulletin to diagnose these DTCs.
• 10132316Apr 4, 2013Equipment. Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10132281Apr 4, 2013Body and structure, Back-over prevention (rear camera). If a creak, tick, or rattle noise is heard at the top or bottom of the windshield, or at the top of the rear glass, the source of the noise may be the two stoppers bonded to the top of the windshield/rear glass, or the windshield retainers bonded to the lower edge of the windshield. This bulletin provides the recommended repair procedure to eliminate these types of noises from the windshield/rear glass area.
• 10062044Apr 4, 2013Equipment. Summary to be provided on a future date.
• 10133819Mar 29, 2013Lane departure. On your 2012 model year Prius vehicle, the Lane-Keeping Assist (LKA) system may not activate the lane departure warning (beep) when the vehicle begins to deviate from the marked lane. All other features of the LKA system operate as designed.
• 10133797Mar 26, 2013Equipment. This bulletin is now obsolete. Please see T-SB-0051-13.

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