2013 Toyota Prius Technical Service Bulletins

466 technical service bulletins (TSBs) are on record for the 2013 Toyota Prius. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10132295Apr 23, 2013Equipment. This bulletin is now obsolete. Please see T-SB-0054-13.
• 10132287Apr 23, 2013Equipment. California (CA), Federal (FED), and 50 State Certified emission control underhood labels (emission labels) may be obtained through your dealership?s Parts Department utilizing standard replacement parts ordering procedures. Follow the guidelines outlined in this bulletin to ensure proper label application.
• 10132319Apr 15, 2013Electrical system. Technicians should confirm the following key points to minimize the potential for future MIL "ON" concerns after HV battery replacement.
• 10132316Apr 4, 2013Equipment. Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10132281Apr 4, 2013Body and structure, Back-over prevention (rear camera). If a creak, tick, or rattle noise is heard at the top or bottom of the windshield, or at the top of the rear glass, the source of the noise may be the two stoppers bonded to the top of the windshield/rear glass, or the windshield retainers bonded to the lower edge of the windshield. This bulletin provides the recommended repair procedure to eliminate these types of noises from the windshield/rear glass area.
• 10062044Apr 4, 2013Equipment. Summary to be provided on a future date.
• 10133797Mar 26, 2013Equipment. This bulletin is now obsolete. Please see T-SB-0051-13.
• 10133795Mar 26, 2013Equipment. 2012-2013 model year vehicles equipped with a Display Audio Navigation System and Entune (version less than 2.2.0) may exhibit one or more of the following conditions.
• 10061564Mar 26, 2013Equipment. Summary to be provided on a future date.
• 10133809Mar 25, 2013Engine. Starting with 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0W-20 viscosity engine oil. There a re man benefits of this oil.
• 10062010Mar 25, 2013Equipment. Summary to be provided on a future date.
• 10133860Feb 27, 2013Electrical system. The customer is having difficulty changing the multi-display screen from Day Mode. If the multi-display screen is set to Day Mode when the headlights are on, the setting we be memorized when the engine is turned off.
• 10133856Feb 25, 2013Steering. The vehicle will not start or ready-on and the steering wheel lock is engaged so that the steering wheel may only be turned very little from side-to-side.
• 10062034Feb 25, 2013Steering. Summary to be provided on a future date.
• 10133836Feb 20, 2013Transmission and drivetrain. This bulletin contains general vehicle pulling diagnosis and repair procedures along with specific information to help correct pulling complaints.
• 10133835Feb 19, 2013Equipment. Some customers may inquire about the frequency and power output of the Smart Key/Smart Entry systems used on various models. The Smart Key/Smart Entry systems conform to all applicable FCC rules. This bulletin details the applicable specifications for these systems.
• 10133867Feb 7, 2013Equipment. SSTs are key elements to provide your customers with swift and accurate repairs resulting in superior customer satisfaction.
• 10133901Jan 29, 2013Equipment. This bulletin is now obsolete. Please see T-SB-0012-13.
• 10133897Jan 29, 2013Electrical system. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the TIS and the CUW.
• 10133893Jan 16, 2013Electrical system. Use the following procedures to check and/or update the software version of Entune/Navigation for Non-HDD Type Units.
• 10133892Jan 16, 2013Equipment. Vehicles equipped with a Display Audio Navigation System and Entune (version less than 2.1.0) may exhibit one or more of the following conditions.
• 10133917Jan 10, 2013Electrical system. technicians should confirm the following key points to minimize the potential for future MIL "ON" concerns after HV Battery Replacement.
• 10133890Jan 10, 2013Equipment. Some 2013 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start the vehicle without using a mechanical key. To ensure the system is operating properly, the Smart Key functions (Smart Entry and Smart Start) should be inspected during Pre-Delivery Service (PDS). The following inspection procedure has been developed to confirm the proper operation of the Smart Key…
• 10133889Jan 10, 2013Equipment. 2013 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate installation procedure to attach the driver?s side, and if applicable, the passenger?s side and rear seat floor mats to the vehicle carpet using the floor…
• 10133888Jan 10, 2013Tires. The purpose of this bulletin is to provide a procedure to adjust tire pressure correctly when outside temperature is significantly colder or warmer than shop temperature. Seasonal temperature change can dramatically alter tire pressure, which can cause the tire pressure warning lamp to illuminate.
• 10133885Jan 9, 2013Electrical system. Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote® and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the…
• 10060839Jan 9, 2013Equipment. Summary to be provided on a future date.
• 10133884Jan 8, 2013Electrical system. Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System will periodically require an update to the Gracenote® Database. Gracenote® includes detailed information for songs (i.e. Genre, Artist, Song Title, Album Name, etc.). The Gracenote® update will be included on the ?USB Drive ? Navigation Update? SST. A Gracenote® update must be performed before a Navigation Map Update. A Navigation Map Update…
• 10133882Jan 8, 2013Electrical system. Toyota models equipped with the display Audio HDD Navigation System Require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation numbers are provided in an ACN pamphlet available through the normal parts ordering system.
• 10060838Jan 8, 2013Equipment. Summary to be provided on a future date.
• 10060835Jan 8, 2013Equipment. Summary to be provided on a future date.
• 10060834Jan 8, 2013Equipment. Summary to be provided on a future date.
• 10060833Jan 8, 2013Equipment. Summary to be provided on a future date.
• 10133915Jan 3, 2013Air bags. Toyota vehicles are equipped with SRS, including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pretensioner devices did not perform as expected, please follow the steps in the recommendations section below.
• 10051865Jan 3, 2013Seat belts, Air bags. Toyota: in a collision, to help reduce injuries, with seat belt pre=tensioners and supplemental restraint systems (srs), its possible that the devices may or may not perform as expected with unintended deployment. Model years 1990-2013. Models various models.
• 10133878Jan 2, 2013Electrical system. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates…
• 10133964Dec 21, 2012Engine. Starting with the 2010 MY, Toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil.
• 10133942Dec 13, 2012Equipment. Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.
• 10133962Dec 7, 2012Engine. Starting with the 2010 MY, Toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil.
• 10062011Nov 7, 2012Equipment. Summary to be provided on a future date.
• 10134022Oct 17, 2012Electrical system. Some Phone iOS 5 customers with Denso Premium HDD Navigation (AVN) or Display Navigation w/ Entune (DNE) head units may experience an error message when they attempt to use the Entune application.
• 10134021Oct 17, 2012Electrical system. Some Phone iOS 5 customers with Denso Premium HDD Navigation (AVN) or Display Navigation w/ Entune (DNE) head units may experience an iPod Authorization error when they plug their iPhone into the USB port.
• 10133990Oct 16, 2012Equipment. Customer retention and proper maintenance of vehicles has been a major focus for Toyota. To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. Your current oil change…
• 10133989Oct 16, 2012Equipment. Pre-delivery service check sheet
• 10133988Oct 16, 2012Tires. The purpose of this bulletin is to provide a procedure to adjust tire pressure correctly when outside temperature is significantly colder or warmer than shop temperature. Seasonal temperature change can dramatically alter tire pressure, which can cause the tire pressure warning lamp to illuminate.
• 10133987Oct 16, 2012Equipment. Some 2013 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start the vehicle without using a mechanical key. To ensure the system is operating properly, the Smart Key functions (Smart Entry and Smart Start) should be inspected during Pre-Delivery Service (PDS). The following inspection procedure has been developed to confirm the proper operation of the Smart Key…
• 10133986Oct 16, 2012Equipment. 2013 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate installation procedure to attach the driver?s side, and if applicable, the passenger?s side and rear seat floor mats to the vehicle carpet using the floor…
• 10133985Oct 16, 2012Tires. During the manufacturing process tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation.
• 10133984Oct 16, 2012Equipment. Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.
• 10133980Oct 16, 2012Electrical system. If Prius vehicles are put into storage, the state of charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary.

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