2017 Toyota PriusService bulletins
2017 Toyota Prius Technical Service Bulletins
246 technical service bulletins (TSBs) are on record for the 2017 Toyota Prius. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.
- 10131804Feb 28, 2017Equipment. TT: Some customers may experience greyed out buttons or inactive screens (lockouts) while driving. This is to promote safe driving practices and reduce the amount of distractions while driving. These lockouts can?t be deactivated or defeated through any settings. The following is a list of common lockouts, however, this is not a complete list of lockouts.
- 10131786Feb 21, 2017Equipment. TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory.
- 10131769Feb 2, 2017Electrical system. TT: A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 or P1AC000 stored in the memory. Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty.
- 10131768Feb 1, 2017Back-over prevention (rear camera), Air bags. TSB: This Service Bulletin includes precautions and key points for the front camera for Toyota Safety Sense C and Toyota Safety Sense P adjustment procedures.
- 10152222Jan 23, 2017Electrical system. TT: Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message. This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object obstructing the air inlet.
- 10152214Jan 12, 2017Equipment. Update on Technician Certification Requirements.
- 10152210Jan 10, 2017Electrical system. TT: Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message. This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object obstructing the air inlet.
- 10152209Jan 10, 2017Equipment. TT: Complete refrigerant recovery from the HVAC system may be difficult and may require additional time during cold ambient temperatures for the following reasons: * Increased refrigerant volume for this system design. * The refrigerant that remains in the accumulator has a tendency to stay in a liquid state during low ambient temperatures.
- 10152205Jan 6, 2017Electrical system. TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0101-11. Applicability has been updated to include 2016 ? 2017 model year vehicles. Service Bulletin No. T-SB-0101-11 is Obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. When servicing interior electrical switches and components, please note the…
- 10132901Nov 10, 2016Equipment. TSB: REVISION NOTICE November 10, 2016 Rev2: ? Applicability has been updated to include 2016 ? 2017 model year Toyota vehicles. ? Parts Information section has been updated. Some 2004 ? 2017 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to…
- 10132884Oct 25, 2016Wheels. TT: Front Brake Vibration Key Points: * Issue can occur at any time if improper torque is applied on lug nuts * Over time, even one lug nut over or under torqued, can cause a vibration issue * When lug nuts are over torqued, this causes the rotor to have a runout out condition which can lead to brake vibration concerns * Brake vibration issues can occur at parking lot to highway speeds * Brake vibration issues can…
- 10132883Oct 25, 2016Body and structure, Electrical system. TSB: Pre-Delivery Service (PDS) is a critical step in satisfying your new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: * Careful inspection for paint chips/scratches and body dents/dings. * Proper operation of electrical accessories (including interior light, clock, and radio reset). * Interior cleanliness. * Proper function of mechanical systems.
- 10132882Oct 25, 2016Equipment. TSB: 2017 Pre-Delivery Service Check Sheet.
- 10132860Oct 14, 2016Other or unknown. TSB: REVISION NOTICE October 14, 2016 Rev1: Applicability has been updated to include 2017 model year Prius V vehicles. Any previous printed versions of this bulletin should be discarded.
- 10132851Oct 6, 2016Electrical system. TT: Techstream cannot perform a DCM (Telematics ECU) Activation following a DCM replacement. Techstream may exhibit an ?ATX web service unavailable? error or similar message when attempting a DCM activation. This is a known condition and will be remedied in the near future.
- 10132642Oct 3, 2016Electrical system. TT: Some customers may experience Bluetooth disconnections or loss of SMS text message functionality on the navigation/audio system with Android phones running OS 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.
- 10111268Sep 28, 2016Fuel system. TT: The customer may have a difficult time when refueling their vehicle while Ready OFF. The fuel pump nozzle may shut off repeatedly.
- 10150418Sep 14, 2016Electrical system. TSB: Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW).
- 10149217Sep 14, 2016Engine. TSB: Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW).
- 10111643Aug 30, 2016Equipment. TT: Some customers may encounter Bluetooth® connectivity concerns such as: *Difficulty to pair the phone. *Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. *Various Bluetooth® Audio functions are no longer functioning with customer's phone such as ability to change the track using the steering wheel controls.
- 10111642Aug 30, 2016Electrical system, Body and structure. TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: *Careful inspection for paint chips/scratches and body dents/dings. *Proper operation of electrical accessories (including interior light, clock, and radio reset). *Interior cleanliness. *Proper function of mechanical systems.
- 10111641Aug 30, 2016Equipment. TSB: Pre-Delivery Service Check Sheet
- 10145776Jul 21, 2016Equipment. Update on Technician Certification Requirements.
- 10134102Jun 22, 2016Electrical system. TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life.
- 10106049Jun 22, 2016Electrical system. Tsb: a battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life.
- 10134075Jun 9, 2016Electrical system. TT: Multimedia systems reset procedure should be performed when the multimedia system no longer responds or reboots itself.
- 10099947Jun 9, 2016Equipment, Electrical system. Tt: multimedia systems reset procedure should be performed when the multimedia system no longer responds or reboots itself.
- 10142465May 19, 2016Equipment. TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.
- 10140623May 19, 2016Equipment, Body and structure. TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.
- 10096870May 19, 2016Equipment. Tsb: long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicles systems and components. Any problems that are found should be corrected immediately.
- 10140592May 18, 2016Electrical system, Equipment. TSB: Hybrid vehicles are equipped with 2 types of batteries: Hybrid Vehicle (HV) battery; 12-volt auxiliary battery. If the hybrid vehicle is put into storage, the state of charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary. Please perform the following maintenance service for the HV…
- 10096955May 18, 2016Electrical system. Tsb: hybrid vehicles are equipped with 2 types of batteries: hybrid vehicle (hv) battery; 12-volt auxiliary battery. If the hybrid vehicle is put into storage, the state of charge (soc) of its hv battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary. Please perform the following maintenance service for the hv…
- 10140590May 16, 2016Tires, Wheels. TSB: Tire Positioning Before New Vehicle Delivery During the manufacturing process, tires are nounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the direction of rotation.
- 10106600May 16, 2016Tires. During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation.
- 10140588May 13, 2016Electrical system, Equipment. TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, Toyota does not provide battery warranty coverage for discharged…
- 10093003May 13, 2016Electrical system. Tsb: a battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, toyota does not provide battery warranty coverage for discharged…
- 10140585May 12, 2016Equipment. TSB: 2017 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate Installation Procedure to attach the driver?s side, and if applicable, the passenger?s side and rear seat floor mats to the vehicle carpet using the…
- 10140584May 12, 2016Equipment. TSB: Some 2017 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start the vehicle without using a mechanical key. To ensure the system is operating properly, the Smart Key functions (Smart Entry and Smart Start) should be inspected using the following procedure during Pre-Delivery Service (PDS). Note: Check ALL of the Smart Keys using this procedure.
- 10092985May 12, 2016Equipment. Tsb: 2017 model year vehicles are equipped with drivers side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate installation procedure to attach the drivers side, and if applicable, the passengers side and rear seat floor mats to the vehicle carpet using the…
- 10092983May 12, 2016Equipment. Tsb: some 2017 model year vehicles are equipped with a smart key system, which allows the customer to enter and start the vehicle without using a mechanical key. To ensure the system is operating properly, the smart key functions (smart entry and smart start) should be inspected using the following procedure during pre-delivery service (pds). Note: check all of the smart keys using this procedure.
- 10140582May 11, 2016Equipment, Electrical system. TT: HV Batteries have liquid filled cell modules, to prevent leakage from cells, it is very important to confirm the proper orientation mark of the DRC.
- 10092768May 11, 2016Equipment, Electrical system. Tt: hv batteries have liquid filled cell modules, to prevent leakage from cells, it is very important to confirm the proper orientation mark of the drc.
- 10134320Mar 8, 2016Electrical system. TT: Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty pairing the phone. ? Intermittent Bluetooth failure to connect when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with the customer?s phone, such as the ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone.
- 10097052Mar 8, 2016Equipment. "tt: some customers may encounter bluetooth connectivity concerns such as: difficulty pairing the phone. intermittent bluetooth failure to connect when first turning on the vehicle. various bluetooth audio functions are no longer functioning with the customers phone, such as the ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customers phone.
- 10197476May 4, 2001Equipment. Replacement vin plates.
- 10197473Jan 18, 1991Equipment. Product general information.
← All problems reported for the 2017 Toyota Prius
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.