2023 Toyota Prius Body and structure Problems
- Complaints
- 3about this part
- Share
- 14%of 21 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 3 complaints about the body and structure of the 2023 Toyota Prius, 14% of the 21 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“What component failed: The rear plastic trim on my 2023 Toyota Prius cracked without any impact, accident, or external cause. The component is still on the vehicle and available for inspection upon request. Safety risk: While this is primarily a structural/cosmetic defect, cracking plastic trim that was not caused by the owner suggests a broader manufacturing quality issue. If this type of failure occurs in components closer to safety systems, it could pose a more serious risk. Confirmed by dealer: Yes. …”
NHTSA complaint #11738763, filed 2026-05“Body / Liftgate The rear hatch unexpectedly dropped and fell on my head while the vehicle was stationary. The right-side rear hatch gas strut separated from the body at the mounting point. The left-side rear hatch gas strut had also shown signs of imminent failure and subsequently broke near its mounting point. This resulted in loss of hatch support and uncontrolled closure, creating a risk of head and upper-body injury. The failure appears related to structural stress at the strut mounting locations, not misuse. …”
NHTSA complaint #11711380, filed 2026-01Related service bulletins
- 11012744Dec 6, 2024The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic…
- 11012743Dec 6, 2024To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film…
- 11012742Dec 6, 2024Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an…
- 11012735Dec 5, 2024Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental…
- 11012727Dec 3, 2024Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding…
- 11010351Oct 18, 2024Some 2022 model year Avalon and Avalon Hybrid, 2022 – 2024 model year Camry, Camry Hybrid, Corolla, Corolla Hatchback, Corolla Hybrid, Highlander, Highlander Hybrid, Prius, Prius…
- 11007455Jul 29, 2024Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate…
- 11006161Jul 29, 2024Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate…
- 11007445Jul 12, 2024The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic…
- 11007444Jul 12, 2024To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 6% |
| 2024 | 2 | 7% |
| 2023 | 3 | 14% |
| 2022 | 1 | 4% |
| 2020 | 1 | 7% |
| 2018 | 3 | 8% |
| 2017 | 7 | 8% |
| 2016 | 11 | 7% |
| 2015 | 6 | 4% |
| 2014 | 9 | 4% |
| 2013 | 13 | 3% |
| 2012 | 23 | 5% |
| 2011 | 9 | 2% |
| 2010 | 35 | 1% |
| 2009 | 19 | 4% |
| 2008 | 68 | 5% |
| 2007 | 184 | 9% |
| 2006 | 15 | 1% |
| 2005 | 11 | 1% |
| 2004 | 2 | 0% |
| 2003 | 1 | 1% |
| 2002 | 1 | 1% |
| 2001 | 3 | 2% |
Other parts of the 2023 Toyota Prius
5 complaintsLatches, locks and linkages
3 complaintsOther or unknown
3 complaintsTires
3 complaintsTransmission and drivetrain
3 complaintsWheels
3 complaintsBrakes
2 complaintsForward collision avoidance
1 complaintsSeat belts
1 complaintsSteering
1 complaints
← All problems reported for the 2023 Toyota Prius
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology