2021 Toyota RAV4 Hybrid Technical Service Bulletins

162 technical service bulletins (TSBs) are on record for the 2021 Toyota RAV4 Hybrid. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10230360Dec 7, 2022Equipment. TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations.
• 10230357Dec 4, 2022Brakes. TSB: Some 2019 ? 2023 model year RAV4 and RAV4 Hybrid vehicles may exhibit a squeal/squeak noise from the front brakes with light to moderate braking. Follow the Repair Procedure in this bulletin to address this condition
• 10220206Aug 29, 2022Engine cooling. DP: The subject vehicles may have been equipped with an engine containing an incorrectly manufactured Crankcase Case Vent. If the engine is equipped with an incorrectly manufactured Crankcase Case Vent, the vehicle may release crankcase emissions
• 10220242Aug 23, 2022Engine cooling. DP: The subject vehicles may have been equipped with an engine containing an incorrectly manufactured Crankcase Case Vent. If the engine is equipped with an incorrectly manufactured Crankcase Case Vent, the vehicle may not comply with certain Federal emissions regulations
• 10220234Aug 17, 2022Engine cooling. TI: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 22TC05 Crankcase Case Vent
• 10220222Aug 11, 2022Engine cooling. DP: The subject vehicles may have been equipped with an engine containing an incorrectly manufactured Crankcase Case Vent. If the engine is equipped with an incorrectly manufactured Crankcase Case Vent, the vehicle may not comply with certain Federal emissions regulations.
• 10220219Aug 10, 2022Engine cooling. TT: After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087. Upon investigation, it is found that the engine ECU has been damaged and needs to be replaced (Fig 1). In several cases, it was found that the cause of the ECU damage was improper jump starting. Further investigation found that ECU damage may occur if the jumper cables are hooked up on or around the engine…
• 10220217Aug 10, 2022Equipment. Ti: technical instructions for special service campaign 22tc05
• 10220216Aug 10, 2022Engine cooling. RL: The subject vehicles may have been equipped with an engine containing an incorrectly manufactured Crankcase Case Vent. If the engine is equipped with an incorrectly manufactured Crankcase Case Vent, the vehicle may not comply with certain Federal emissions regulations.
• 10220214Aug 5, 2022Equipment. TT: Vehicles listed above equipped with a Denso Ten radio (Entune Audio Plus or Premium Audio) may exhibit a condition in which the radio screen continues to show a Bluetooth phone call in progress after the call has ended. This condition has been confirmed with multiple Android phones, including Samsung Galaxy S21 and S22, and Google Pixel 6.
• 10217801Jul 21, 2022Seats. TT: Some vehicles may exhibit seat memory switch function inoperative condition if the Seating Position Control ECU is not initialized. The Pre-Delivery Service (PDS) bulletin (link below) instructs technicians to perform this initialization after the D/C Cut Fuse is installed.
• 10217796Jul 15, 2022Equipment. TT: This condition is currently under investigation. Applicable vehicles are those with one or both DTC's listed and / or static or distortion heard while listening to AM Radio stations when in gears other than Park (P). Please confirm the condition of the Y6 Rear MGR cable connector and the presence of debris and / or corrosion within the connector. If the vehicle meets these conditions, please inspect the inside…
• 10224142Jul 8, 2022Engine cooling. TT: Some Model Year 2018-2021 vehicles equipped with A25A-FKS/FXS or M20A-FKS/FXS engines may display the following message ?Engine Maintenance Required Visit Your Dealer? on the combination meter.
• 10220183Jun 14, 2022Body and structure. TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address…
• 10224104Jun 7, 2022Equipment, Electrical system. TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App does not accept the activation code. ?Toyota App is inoperative. ?SOS call center does not receive the vehicle?s location in a timely manner…
• 10220179Jun 7, 2022Electrical system. TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App does not accept the activation code. ?Toyota App is inoperative. ?SOS call center does not receive the vehicle?s location in a timely manner…
• 10213900May 31, 2022Electrical system, Equipment. TSB: This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the battery rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger
• 10213897May 27, 2022Equipment. TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs
• 10220174May 26, 2022Equipment. TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation.
• 10220154May 13, 2022Other or unknown. TT: To improve customer support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center.
• 10220147May 6, 2022Electrical system. TSB: Some 2019 model year Avalon Hybrid, 2018 ? 2019 Camry Hybrid, and 2019 ? 2021 RAV4 Hybrid vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P019064 (Fuel Rail Pressure Sensor ?A? Signal Plausibility Failure). The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure in this…
• 10211794Apr 6, 2022Electrical system. TT: After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087. Upon investigation, it is found that the engine ECU has been damaged and needs to be replaced (Fig 1). In several cases, it was found that the cause of the ECU damage was improper jump starting. Further investigation found that ECU damage may occur if the jumper cables are hooked up on or around the engine…
• 10214334Mar 23, 2022Electrical system, Engine cooling. TSB: Some 2019 ? 2021 model year RAV4 Hybrid vehicles may exhibit a MIL ON condition with one or both of the following Diagnostic Trouble Codes (DTCs) stored: ?P0AA649 (Hybrid/EV Battery Voltage System Isolation Internal Electronic Failure) ?P1C8049 (Hybrid/EV Battery Voltage System Isolation [Rear Motor Area] Internal Electronic Failure) The vehicle may also exhibit static or distortion when listening to AM radio.
• 10209001Feb 7, 2022Engine cooling. TSB: Some 2020 ? 2021 model year TMMC and TMMK built RAV4 and RAV4 Hybrid vehicles may exhibit damp carpeting in the front floor area. This may be due a condition in which the inside of the HVAC drain cooler hose is obstructed with plastic. Follow the Repair Procedure in this bulletin to address this condition
• 10207963Jan 28, 2022Electrical system. TSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring Diagram (EWD) and/or Repair Manual.
• 10207958Jan 20, 2022Electrical system. TT: Some customers may experience the inability to activate Remote Connect or Remote Connect becoming inoperative when attempting to send commands to the vehicle. To simplify the diagnosis of this system and prevent the unnecessary replacement of parts, please refer to the procedure below.
• 10207946Jan 12, 2022Wheels, Tires, Equipment. POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center…
• 10206530Dec 20, 2021Electrical system, Equipment. TT: Some 19CY LG DCM equipped vehicles may not be able to complete the firmware update due to not having an active account or waived services during the trial. Follow the steps below to enable ?Temp DCM Activation?.
• 10206528Dec 17, 2021Electrical system, Engine, Equipment. TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit one or more of the following conditions: ?Milky/Discolored engine oil. ?An ?Oil Pressure Low? warning message on the Multi-information Display (MID). ?A MIL ON condition with Diagnostic Trouble Codes (DTCs) P05202A (Engine Oil Pressure Sensor/Switch "A" Signal Stuck in Range) and/or P052477 (Engine…
• 10204571Nov 23, 2021Body and structure. TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation.
• 10204562Nov 12, 2021Equipment. TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1186) or earlier may exhibit one or more of the following conditions: ?WiFi intermittently inoperative. ?DTC (Diagnostic Trouble Code) B15DB present. ?Changing the Auto Relock Timer setting also changes the Remote 2-Press unlock setting. Some 2020 ?
• 10204549Oct 29, 2021Engine cooling. TT: Some 2021-2022 TMMK built vehicles with A25A-FKS/FXS engines may exhibit an oil leak from the No.2 Oil Pan. This issue is currently under investigation.
• 10203552Oct 14, 2021Equipment. OBSOLETE NOTICE October 14, 2021: This bulletin is now obsolete. Please see T-SB-0089-21.
• 10203549Oct 14, 2021Equipment. TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App does not accept the activation code. ?Toyota App is inoperative. ?SOS call center does not receive the vehicle?s location in a timely manner…
• 10203539Oct 5, 2021Electrical system, Equipment, Transmission and drivetrain. TT: Some vehicles may exhibit seat memory switch function inoperative condition if the Seating Position Control ECU is not initialized. The Pre-Delivery Service (PDS) bulletin (link below) instructs technicians to perform this initialization after the D/C Cut Fuse is installed.
• 10203530Oct 1, 2021Suspension. TT: **Puerto Rico Only** Customer states hearing a loud clunk/abnormal noise coming from the front of the vehicle when going over bumps.
• 10202494Sep 27, 2021Body and structure, Equipment. TSB: Some 2019 ? 2022 model year RAV4 and RAV4 Hybrid, and 2021 ? 2022 model year RAV4 Prime vehicles may exhibit a sloshing or splashing noise from inside one or more door panels when driving, opening and/or closing a door, and/or braking. This condition is caused by a cavity wax/debris/substance that may block door drain holes and restrict water from draining properly. Follow the Repair Procedure in this bulletin…
• 10201369Jul 9, 2021Equipment. TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1186) or earlier may exhibit one or more of the following conditions: ?WiFi intermittently inoperative. ?DTC (Diagnostic Trouble Code) B15DB present. ?Changing the Auto Relock Timer setting also changes the Remote 2-Press unlock setting. Some 2020 ?
• 10201358Jul 7, 2021Electrical system, Fuel system. DP: Toyota has received customer reports of certain 2021 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected.
• 10198155May 27, 2021Equipment. TSB: 2022 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the appropriate Installation Procedure to attach the driver side, and if applicable, the passenger side and rear seat floor mats to the vehicle…
• 10198154May 27, 2021Tires, Wheels. TSB During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Refer to the Tire Positioning Procedure in this bulletin to ensure that the original tires stay…
• 10198152May 26, 2021Equipment. TT: DTC P1AC000 is currently under investigation. Please create a TAS case and contact TAS for instruction prior to diagnosing or repairing the vehicle. For pre-sold units: Do not clear codes and contact TAS on the next available business day. For sold units: Continue with diagnosis and repair. Save all data and contact TAS on the next available business day. This is occurring in very low mileage vehicles at <500…
• 10198150May 24, 2021Equipment. Updates to the 2014-2021 toyota universal flat rate manual
• 10198104May 3, 2021Equipment, Electrical system. TSB: Some 2020 ? 2021 model year vehicles equipped with Audio, Audio Plus, or Premium Audio (versions 1784) or earlier may exhibit one or more of the following conditions: ?Intermittent blank screen. ?Navigation map update fails. ?Album art inoperative. ?Pause function intermittently inoperative in CD mode. ?Intermittent DTC B15FE present. ?Abnormal energy flow screen appearance on Hybrid models. ?Abnormal phone…
• 10190460Mar 17, 2021Air bags. Toyota Safety Recall and Service Campaign - Technician Certification Requirements
• 10186193Dec 14, 2020Electrical system, Equipment. TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App does not accept the activation code. ?Toyota App is inoperative. ?SOS call center does not receive the vehicle?s location in a timely manner…
• 10181782Sep 30, 2020Equipment, Electrical system. TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App does not accept the activation code. ?Toyota App is inoperative. ?SOS call center does not receive the vehicle?s location in a timely manner…
• 10179600Aug 5, 2020Electrical system, Equipment. TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings. ? Proper operation of electrical accessories (including interior light, clock, and radio reset). ? Interior cleanliness. ? Proper function of mechanical systems.
• 10179594Aug 3, 2020Equipment. TSB: OBSOLETE NOTICE August 3, 2020: This bulletin is no longer applicable and is now obsolete.
• 10177588Jun 9, 2020Body and structure, Equipment, Electrical system. TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and body dents/dings. ?Proper operation of electrical accessories (including interior light, clock, and radio reset). ?Interior cleanliness. ?Proper function of mechanical systems.

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