2015 Toyota RAV4 Technical Service Bulletins

313 technical service bulletins (TSBs) are on record for the 2015 Toyota RAV4. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10097052Mar 8, 2016Equipment. "tt: some customers may encounter bluetooth connectivity concerns such as: • difficulty pairing the phone. • intermittent bluetooth failure to connect when first turning on the vehicle. • various bluetooth audio functions are no longer functioning with the customer’s phone, such as the ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer’s phone.
• 10134281Feb 25, 2016Electrical system. Tech Tip: This Tech Tip is being provided to bring attention to the new location of the Entune/NAV/Map Update and Upgrade USB Directory. Click on the TIS tab, Diagnostics tab, Telematics tab, and the document is now located under the reference documents sections. This change has occurred to help speed up the updating process of this document.
• 10093361Feb 25, 2016Electrical system, Equipment. "tech tip: this tech tip is being provided to bring attention to the new location of the entune/nav/map update and upgrade usb directory. Click on the tis tab, diagnostics tab, telematics tab, and the document is now located under the reference documents sections. This change has occurred to help speed up the updating process of this document. "
• 10134140Jan 11, 2016Electrical system. Tech Tip: Some customers may experience difficulty programming HomeLink.
• 10096097Jan 11, 2016Equipment. Tech tip: some customers may experience difficulty programming homelink.
• 10152271Dec 9, 2015Equipment. TT: Some 2014 and 2015MY RAV4 vehicles may exhibit a B15E6 DTC in the navigation system. This DTC pertains to a system that is not equipped to US Market vehicles and should be ignored. This DTC has no adverse effects on the operation of the navigation system and should not have a repair attempted.
• 10093683Dec 9, 2015Equipment. Tt: some 2014 and 2015my rav4 vehicles may exhibit a b15e6 dtc in the navigation system. This dtc pertains to a system that is not equipped to us market vehicles and should be ignored. This dtc has no adverse effects on the operation of the navigation system and should not have a repair attempted.
• 10152270Dec 7, 2015Equipment. TT: Some customers may experience intermittent Bluetooth disconnections if they turn off Bluetooth audio in the Bluetooth connection menu on an Android phone
• 10152268Dec 7, 2015Equipment. TT: For customer concerns of no or poor outgoing sound from the Bluetooth systems there are diagnostics in the repair manual which can be performed to diagnose the condition.
• 10093681Dec 7, 2015Equipment. Tt: some customers may experience intermittent bluetooth disconnections if they turn off bluetooth audio in the bluetooth connection menu on an android phone
• 10093567Dec 7, 2015Equipment. Tt: for customer concerns of no or poor outgoing sound from the bluetooth systems there are diagnostics in the repair manual which can be performed to diagnose the condition.
• 10152266Dec 1, 2015Equipment. TT: Some customers may experience poor outgoing Bluetooth sound quality, this can occur for various reasons. Current multimedia systems are designed with the ability to adjust Bluetooth sound quality to compensate for Echo or excessive background noise.
• 10152265Dec 1, 2015Equipment. TT: Since MY 2011, several different update or upgrade USB SST's have been issued for Toyota audio and navigation system. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10093563Dec 1, 2015Equipment. Tt: some customers may experience poor outgoing bluetooth sound quality, this can occur for various reasons. Current multimedia systems are designed with the ability to adjust bluetooth sound quality to compensate for echo or excessive background noise.
• 10093540Dec 1, 2015Equipment. "tt: since my 2011, several different update or upgrade usb sst's have been issued for toyota audio and navigation system. Refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicability. "
• 10111521Oct 15, 2015Equipment. TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle's systems and components. Any problems that are found should be corrected immediately.
• 10096246Oct 15, 2015Equipment. "tsb: long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle’s systems and components. Any problems that are found should be corrected immediately."
• 10111547Oct 13, 2015Equipment. TT: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones running OS 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.
• 10096332Oct 13, 2015Equipment. Tt: some customers may experience bluetooth disconnections or loss of sms text message functionality on the navigation/audio system with android phones running os 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.
• 10111546Oct 7, 2015Exterior lighting. TT: Some vehicles with aftermarket headlamps (non OEM) are being repaired/replaced under warranty with OEM equipment.
• 10096329Oct 7, 2015Exterior lighting. Tt: some vehicles with aftermarket headlamps (non oem) are being repaired/replaced under warranty with oem equipment.
• 10134224Sep 21, 2015Equipment. TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10096561Sep 21, 2015Equipment. Tt: since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicability.
• 10134222Sep 15, 2015Electrical system, Equipment. TT: iPhone text messages do not appear on multimedia dis[play.
• 10111438Sep 15, 2015Equipment, Wheels, Other or unknown. TSB: During the manufacturing process tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Please refer to the following procedure to ensure that the original tires stay in the same…
• 10096708Sep 15, 2015Tires. "tsb: during the manufacturing process tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Please refer to the following procedure to ensure that the original tires stay in the same…
• 10096555Sep 15, 2015Equipment. Tt: iphone text messages do not appear on multimedia dis[play.
• 10134220Sep 14, 2015Equipment, Electrical system. TT: Customers may experience connectivity issues when the following conditions are met: The customer's iPhone is operating on iOS9 firmware. The customer's iPhone is connected to the vehicle via Bluetooth. The customer may complain of the following issues: When receiving two incoming calls simultaneously, both calls are ended automatically. iTunes Radio app does not play via Bluetooth audio. Podcast and Audiobook…
• 10096550Sep 14, 2015Equipment. Tt: customers may experience connectivity issues when the following conditions are met: the customer's iphone is operating on ios9 firmware. The customer's iphone is connected to the vehicle via bluetooth. The customer may complain of the following issues: when receiving two incoming calls simultaneously, both calls are ended automatically. Itunes radio app does not play via bluetooth audio. Podcast and audiobook…
• 10134429Aug 19, 2015Equipment. TSB: 2015 ? 2016 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate installation procedure to attach the driver?s side, and if applicable, the passenger?s side and rear seat floor mats to the vehicle carpet using…
• 10134428Aug 19, 2015Equipment. TSB: Some 2015 - 2016 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start the vehicle without using a mechanical key. To ensure the system is operating properly, the Smart Key functions (Smart Entry and Smart Start) should be inspected during Pre-Delivery Service (PDS). The following inspection procedure has been developed to confirm the proper operation of the…
• 10132504Aug 19, 2015Equipment. TSB: 2015 ? 2016 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate installation procedure to attach the driver?s side, and if applicable, the passenger?s side and rear seat floor mats to the vehicle carpet using…
• 10132503Aug 19, 2015Equipment. TSB: Some 2015 - 2016 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start the vehicle without using a mechanical key. To ensure the system is operating properly, the Smart Key functions (Smart Entry and Smart Start) should be inspected during Pre-Delivery Service (PDS). The following inspection procedure has been developed to confirm the proper operation of the…
• 10134422Aug 5, 2015Equipment. TSB: Some 2015 model year Highlander and RAV4 vehicles without Smart Key may have a wireless/TPMS receiver with a hardware condition that significantly reduces wireless remote control range. Follow the Repair Procedure in this bulletin to address non-smart key wireless/TPMS receivers with this reduced range condition.
• 10132497Aug 5, 2015Equipment, Electrical system. TSB: Some 2015 model year Highlander and RAV4 vehicles without Smart Key may have a wireless/TPMS receiver with a hardware condition that significantly reduces wireless remote control range. Follow the Repair Procedure in this bulletin to address non-smart key wireless/TPMS receivers with this reduced range condition.
• 10111416Jul 23, 2015Equipment. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE: There are new security provisions required to obtain a Reset Pass-Code. It is critical that the instructions for this new…
• 10111126Jul 23, 2015Equipment. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE: There are new security provisions required to obtain a Reset Pass-Code. It is critical that the instructions for this new…
• 10111411Jul 2, 2015Wheels, Brakes. TSB: Some 2013 - 2015 model year RAV4 vehicles may exhibit a grinding noise condition which is heard coming from the rear wheels while driving the vehicle at low speed and applying the brakes. This is due to corrosion build-up from overnight soak on rear rotors causing a grinding noise during braking which is transmitted throughout the vehicle. To reduce this grinding noise, use the following repair procedure to…
• 10111121Jul 2, 2015Wheels, Brakes. TSB: Some 2013 - 2015 model year RAV4 vehicles may exhibit a grinding noise condition which is heard coming from the rear wheels while driving the vehicle at low speed and applying the brakes. This is due to corrosion build-up from overnight soak on rear rotors causing a grinding noise during braking which is transmitted throughout the vehicle. To reduce this grinding noise, use the following repair procedure to…
• 10111304Jun 17, 2015Equipment. TT: iPhone text messages do not appear on multimedia display.
• 10111154Jun 17, 2015Equipment, Electrical system. TT: iPhone text messages do not appear on multimedia display.
• 10111287Jun 10, 2015Brakes. TSB: Some 2013 - 2015 model year RAV4 vehicles may exhibit a grinding noise condition which is heard coming from the rear wheels while driving the vehicle at low speed and applying the brakes. This is due to corrosion build-up from overnight soak on rear rotors causing a grinding noise during braking which is transmitted throughout the vehicle. To reduce this grinding noise, use the following repair procedure to…
• 10111137Jun 10, 2015Wheels, Brakes. TSB: Some 2013 - 2015 model year RAV4 vehicles may exhibit a grinding noise condition which is heard coming from the rear wheels while driving the vehicle at low speed and applying the brakes. This is due to corrosion build-up from overnight soak on rear rotors causing a grinding noise during braking which is transmitted throughout the vehicle. To reduce this grinding noise, use the following repair procedure to…
• 10134481May 27, 2015Equipment. TT: While accessing the repair manuals for models that have undergone a full model change starting with the 2013 RAV4, you may encounter disabled (i.e. greyed out) "INFO Button" links while browsing with Internet Explorer 10. You can identify the affected manuals by locating the adjustable Production Date Range, or PDR, drop downs above the navigation tree. Only repair manuals with these drop downs will be affected.
• 10132583May 27, 2015Electrical system. TT: While accessing the repair manuals for models that have undergone a full model change starting with the 2013 RAV4, you may encounter disabled (i.e. greyed out) "INFO Button" links while browsing with Internet Explorer 10. You can identify the affected manuals by locating the adjustable Production Date Range, or PDR, drop downs above the navigation tree. Only repair manuals with these drop downs will be affected.
• 10134479May 22, 2015Equipment. TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10132581May 22, 2015Equipment. TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10134478May 19, 2015Fuel system, Equipment. TT: Greenhouse Gas Logic (GHC) has been implemented on Toyota A/C Systems to reduce tailpipe emissions. The federal government issues café (Corporate Average Fuel Economy) credits to vehicle manufacturers that implement new technologies that reduce the carbon footprint of the vehicles they produce.
• 10132580May 19, 2015Equipment. TT: Greenhouse Gas Logic (GHC) has been implemented on Toyota A/C Systems to reduce tailpipe emissions. The federal government issues café (Corporate Average Fuel Economy) credits to vehicle manufacturers that implement new technologies that reduce the carbon footprint of the vehicles they produce.
• 10111563May 19, 2015Electrical system. TSB: While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life.

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