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Forward collision avoidancePart report

2021 Volkswagen Arteon Forward collision avoidance Problems

Complaints
6about this part
Share
43%of 14 total for the year
Median mileage
—not reported
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 6 complaints about the forward collision avoidance of the 2021 Volkswagen Arteon, 43% of the 14 complaints for this model year. 1 of these say a crash was involved and 1 a fire, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“In differing lighting conditions, the forward-looking sensor that controls my frontal assist becomes disabled. The system automatically retests itself occasionally, and sometimes straightens itself out but on other occasions, it just makes a bell sound, and reminds me that my frontal assist is not available at this time. I have brought this to the attention of my Volkswagen dealer in Kalispell Montana on multiple occasions and they have yet to fix the issue. The front glass or windscreen has been replaced two times and neither time were they able to correct the issue.”

NHTSA complaint #11538398, filed 2023-08

“Auto ran into a slow moving car at the top of a hill. Minor damage to other car. Fire started on the arteon and then totalled the car. This could have caused death. Car was inspected by insurance company and they determined the car to be a total loss. No other analysis has been completed. No warning lamps or message or symptoms of problems existed before.”

NHTSA complaint #11473544, filed 2022-07

“After the vehicle has been sitting for some time, it will repeatedly beep and display “travel assist not available” with a warning triangle. It seems to be steering wheel related. It does not do it sitting still, only while moving. This happens every morning for the first few minutes of driving - often for several miles, and is getting worse. Today, it happened over 10 times within a 1 mile drive. Started as rare and sporadic happenings about two months ago, now is nearly every time I start up and drive the car.”

NHTSA complaint #11572319, filed 2024-02

“This defect causes multiple, non-periodic, but repeated, Travel assist unavailable audible and visual alarms at seemingly unrelated and unpredictable times while driving. My favorite times are when you start making a turn after coming to a full stop and it alarms, asking you to take your eyes off the road and look at the dash. There is no way to turn the alarm off. It occurs even if you have the feature it is alarming about disabled or turned off. When the alarm triggers, the display has multiple yellow icons and frequently a large text/graphic in the middle of the digital cockpit. …”

NHTSA complaint #11573717, filed 2024-02

“Travel Assist blends the functions of Adaptive Cruise Control and Lane Assist to ensure that your Volkswagen maintains a safe distance from the vehicle ahead and keeps you centered in the lane. Constant travel assistance issue warning light during driving, and randomly turning on/off or turning the wheel, going over bumps. This issue was address at the dealership where they replace the wheel buttons that controls the cruise controls and volumes. This did not fix the issue. This sometimes seems to turn on/off sensors where the sensors sometimes it seems it does not want to judge distance. …”

NHTSA complaint #11506562, filed 2023-02

Related service bulletins

Forward collision avoidance: other model years

YearComplaintsShare of year
2022360%
2021643%

Other parts of the 2021 Volkswagen Arteon

Lane departure
3 complaints
Tires
3 complaints
Electrical system
2 complaints
Other or unknown
2 complaints
Air bags
1 complaints
Engine
1 complaints
Exterior lighting
1 complaints
Vehicle speed control
1 complaints
Wheels
1 complaints

← All problems reported for the 2021 Volkswagen Arteon

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology